CRAP! CRAP! CRAP! I want to give this place 4 stars... and had I given the starts after going the last several times, it would have received 4 stars. BUT, and this is a HUGE but, this last visit was very disturbing. The service was TERRIBLE.
And by terrible, I mean this: We got there and they said that it would probably only be about 5 minutes to get an outside table. No bigs... we'll wait, it's oh so beautiful outside. We waited... and it took about 10 minutes before a couple different tables left. No bigs there either. The problem is that they saw this happen and it took them a while to just clean off the table. And the thing is, if they were busy inside... then I would have been kinda okay with that, but they weren't. They were dead inside. So, um, let's go... I was ready to clean the damn thing off myself. Then we sit down... we ask the woman if we can order some beer - she says that she's not our waitress but that we can have our waitress bring some drinks. Okay, I guess... I mean, really... it's dead inside - can you just tell our waitress, or maybe even send her out?
And certainly I would have overlooked the lack of care if our waitress actually came out in the next 10 minutes. But she didn't. Then we finally get some water, and we finally order, and it just took forever to get her to ever come back and ask us if we were okay, if we wanted another beer, if we wanted... um, anything. We actually had to go inside to order round 2 of beer, and we also had to head in to ask for our bill. Then after getting our bill, I felt ready to walk it in there because we were ready to get the hell out of there. Meanwhile, the place was practically empty everywhere, not just inside... so I am really not sure what she was doing that whole time, but it certainly didn't include waiting on us. And it makes me OH so sad and mad... because I think that this is really the only place in Bend that you should get sushi. It's delicious, and there prices are as expected. But with service like that, my memory will need to be erased with one of those things from "Men in Black", or I'll just have to wait quite a while until I forget that we were treated so crapily. Damn it!
The ambiance is good - sitting outside is great. Sitting inside at the bar is cool and obviously results in better service. Sitting at any table inside is cool too because I like the decor - and it's tight, but it feels cozy and not irritating. They have some funky rolls that are pretty good, although I would like some other more usual options (priced at more usual prices). Nigiri is good, but could be just a touch bigger. Overall great sushi for Bend, but service is hurting me again just thinking about it... read more