Terrifying experience at LexSpa. After paying for my services via credit card and tip via Venmo,…read morestaff aggressively demanded to see my tip. I was already walking out the door and told them they can see it on their end. Tiffany (the nail person) chased me outside, banged on my car, screamed at me, screaming let me see the tip!!". I felt unsafe and left. She falsely involved the police as if they don't have better things to do. It was unreal. Absolutely unacceptable behavior. Pay and tip wherever you like -- but don't risk your safety here. Stay far away. A business that treats paying customers like criminals doesn't deserve customers at all. To top it off they tried to lie to the cops and say I didn't pay at all... which was a complete lie. Just insanity.

I have never had such a terrible experience in any salon providing services in my life. There was a…read moremisunderstanding about my appointment time.and a woman called Ann who was acting like the manager approached me and started screaming at me. about the appointment . All in front of all customers for no reason. She was not listening to anything i said. My manicurist was visibly upset but Ann kept going and finally asked me not to go to "her" salon.

I have been doing to Be U Nails and Spa for over 2 years now and it is my go to spot for any nail…read moreservice. The owner, Nina, is very talented and can do it all- dazzle dry, gel, dip and designs. The pedicures are relaxing and the technicians take their time to provide a quality service! Also, the salon is very clean and organized. 10/10 would recommend if you are in the Lexington area!

After trying to go to the place next door, which was too busy at 3pm on a Friday, my daughter and I…read morewent to Be U nails. It was quiet and clean and best of all they had availability! There were a couple of regular customers in the spa already, and they were asking about the employees families which I found to be sweet and a good omen. The employees suggested I sit next to my daughter which was kind. The space is very small and while I sat there I noticed that it's well organized and they use good quality products. My daughter got a French gel manicure with a special detail. It was more expensive because of the detail but this was expected. The photo is attached.

Always consistency excellent-great manis & pedis, without or without polish. I love sinking into…read morethe pedi chair and drifting off....

Only nail salon in the area that knows how to do dip powder nails properly. Love this placeread more

Was very disappointed with this place. I booked thinking it was actually an organic salon and it…read morewasn't at all, it wasn't even clean. The tech I got didn't speak any English so she didn't understand when I told her she was hurting me or that the water was too cold. The whole salon was actually very cold and the massage chair didn't work. I was supposed to get a manicure too, but they would only remove my existing polish with the machine that gets tons of dust in the air and I didn't want to inhale that in such a small space so they refused to do my manicure. I won't be coming back here again and they should definitely change the name because they are not organic by any means.

I came here with my mom recently and it just wasn't the best experience. I've come here before when…read moreI was younger and I just remember it being better - cleaner and actually organic.. it kind of just feels like it's lost it's sparkle. I got a basic manicure and it really just didn't do it for me. My mom got a pedicure and the woman really tried to do a good job. My mom felt bad because she (the woman) kept smudging the nail polish and then the owner came over to help and kind of got upset (at the other woman). It was kind of awkward we will not return. The place is small and just isn't really the cleanest. I would go somewhere else.

The salon appeared very clean, so I have no complaints in that regard. However, I was disappointed…read morewith my gel pedicure. The service felt very rushed, especially considering it was $70 before tip. I actually timed the leg massage because it seemed so short. My left leg was massaged for just 47 seconds, and my right leg for about 1 minute. For the price, I expected a much more relaxing and thorough experience. For the price you pay it's a luxury service you should be getting pampered and Atleast 3 minutes per leg for a massage. Another issue was that the water was extremely hot. I asked multiple times for it to be made cooler, but it was only adjusted briefly before getting hot again. Eventually, I had to turn it down myself while the technician laughed and continued talking. I will say, though my pedicure did come out great.

Very disappointed with the new owner. she is rude and doesn't care about customers. this is…read moreunfortunate because I've been going here for over 10 years. the staff that remain from the previous owner are great, Lynn and Uncle.

Tech wasnt wearing gloves, cut my thumb so much it started bleeding, and filed my pointer finger…read moreraw, left multiple visible smudges on multiple nails, almost all my nails were painted unevenly and visibly lumpy, so disappointed, and they charge more than other salons but they should really be charging less especially if this is the quality of work they turn out.

Staff are always kind and smiling. It's a nice clean relaxing environment with lovely decor and…read moremusic playing. Services are not rushed so if your in a hurry go somewhere elsewhere. They take pride in their work so rushing won't get you the best results. The attention to detailed quality work is very important to the owner. I appreciated her jumping in to make sure my nails were shaped perfectly.

The quality of the gel manicure on my right hand is really bad. I didn't notice it immediately…read moreinside but under the sunlight after I left, you can see the bubbles on the index finger and the lines on the thumb. It looks disgusting and for the price I'm paying it is not worth it.

These nail techs know their stuff. Website and app are hard to use. Pedicure benches need to be…read morereupholstered ASAP, and the mani placemats are odd looking. Water heater needs work as the pedi tub kept coming up cold. Everyone is nice though.

The best staff, clean, friendly,by appointment and walk in…read more Great job everyone Highly recommend

The salon is very clean. Staff is friendly. Ricky was very meticulous and did beautiful work.read more