They are awesome! Each technician has great skills...highly recommend!…read moreIt's a very welcoming family that does great work- Donna

Excellent nail technicians. Skilled at nail art and every version of polish. If it's busy it…read moredoesn't matter if you have an appointment. They accept walk-ins and can fill up fast! Even with an appointment they will ask you what you are there for and do not look at a book. Makes me wonder if making an appointment is even worth it? If it's not busy it is a great experience. Excellent prices so it's tough to complain. You get what pay for and a little more.

Love this place! Clean and friendly, excellent work and fair pricing. Booking online is easy. I've…read morebeen coming here for years-- always my first choice!

Terrifying experience at LexSpa. After paying for my services via credit card and tip via Venmo,…read morestaff aggressively demanded to see my tip. I was already walking out the door and told them they can see it on their end. Tiffany (the nail person) chased me outside, banged on my car, screamed at me, screaming let me see the tip!!". I felt unsafe and left. She falsely involved the police as if they don't have better things to do. It was unreal. Absolutely unacceptable behavior. Pay and tip wherever you like -- but don't risk your safety here. Stay far away. A business that treats paying customers like criminals doesn't deserve customers at all. To top it off they tried to lie to the cops and say I didn't pay at all... which was a complete lie. Just insanity.

Nina did an amazing job on my Acrylic Fill! Beautiful all around! Salon is clean and has a quiet…read moreand relaxing vibe

I have been doing to Be U Nails and Spa for over 2 years now and it is my go to spot for any nail…read moreservice. The owner, Nina, is very talented and can do it all- dazzle dry, gel, dip and designs. The pedicures are relaxing and the technicians take their time to provide a quality service! Also, the salon is very clean and organized. 10/10 would recommend if you are in the Lexington area!

overcharge what posted prices are without telling client. don't go there…read moreAcrylics with a design charged over &100 should have been way less per THEIR posted rates no

Always consistency excellent-great manis & pedis, without or without polish. I love sinking into…read morethe pedi chair and drifting off....

Was very disappointed with this place. I booked thinking it was actually an organic salon and it…read morewasn't at all, it wasn't even clean. The tech I got didn't speak any English so she didn't understand when I told her she was hurting me or that the water was too cold. The whole salon was actually very cold and the massage chair didn't work. I was supposed to get a manicure too, but they would only remove my existing polish with the machine that gets tons of dust in the air and I didn't want to inhale that in such a small space so they refused to do my manicure. I won't be coming back here again and they should definitely change the name because they are not organic by any means.

I came here with my mom recently and it just wasn't the best experience. I've come here before when…read moreI was younger and I just remember it being better - cleaner and actually organic.. it kind of just feels like it's lost it's sparkle. I got a basic manicure and it really just didn't do it for me. My mom got a pedicure and the woman really tried to do a good job. My mom felt bad because she (the woman) kept smudging the nail polish and then the owner came over to help and kind of got upset (at the other woman). It was kind of awkward we will not return. The place is small and just isn't really the cleanest. I would go somewhere else.

I love to get my pedicures here! The staff is always very welcoming and the ambience inside is…read morereally nice. The music is so relaxing. They've even played Studio Ghibli instrumentals, which I LOVE. They have a lot of colors and designs to choose from, so it's great to have so many different options. Highly recommend! For parking, just head towards Abbott's Frozen Custard then take the right for public parking.

Horrible expierence, do not recommend. I went in to get my nails done (tip with dip) and was a…read moreregular. As she was about to cut the tips she asked me how long I wanted them, I said I wanted them pretty long. She gave me an option for length and I said I wanted them longer, she straight up said no. She said "shorter nails are better" and as I started to protest she just cut my nails to the length she wanted. Along with this, my nails were also crooked and very chunky, plus not shaped well at ALL. Do NOT go here.

The salon appeared very clean, so I have no complaints in that regard. However, I was disappointed…read morewith my gel pedicure. The service felt very rushed, especially considering it was $70 before tip. I actually timed the leg massage because it seemed so short. My left leg was massaged for just 47 seconds, and my right leg for about 1 minute. For the price, I expected a much more relaxing and thorough experience. For the price you pay it's a luxury service you should be getting pampered and Atleast 3 minutes per leg for a massage. Another issue was that the water was extremely hot. I asked multiple times for it to be made cooler, but it was only adjusted briefly before getting hot again. Eventually, I had to turn it down myself while the technician laughed and continued talking. I will say, though my pedicure did come out great.

Very disappointed with the new owner. she is rude and doesn't care about customers. this is…read moreunfortunate because I've been going here for over 10 years. the staff that remain from the previous owner are great, Lynn and Uncle.

Tech wasnt wearing gloves, cut my thumb so much it started bleeding, and filed my pointer finger…read moreraw, left multiple visible smudges on multiple nails, almost all my nails were painted unevenly and visibly lumpy, so disappointed, and they charge more than other salons but they should really be charging less especially if this is the quality of work they turn out.

First time coming here and a few days later one of my nails broke. My nails NEVER break getting the…read moresame thing done at my usual salon. I came back here to get the single broken nail repaired and they charged me $10. Even after I told them I did nothing to break the nail on my own (didn't hit it against anything), it just broke randomly because it was a low quality job initially. They also didn't tell me when I came in that the repair would be $10, they told me at the end after they had already fixed it. I will never come back here. Stay away!

The quality of the gel manicure on my right hand is really bad. I didn't notice it immediately…read moreinside but under the sunlight after I left, you can see the bubbles on the index finger and the lines on the thumb. It looks disgusting and for the price I'm paying it is not worth it.

These nail techs know their stuff. Website and app are hard to use. Pedicure benches need to be…read morereupholstered ASAP, and the mani placemats are odd looking. Water heater needs work as the pedi tub kept coming up cold. Everyone is nice though.

The best staff, clean, friendly,by appointment and walk in…read more Great job everyone Highly recommend

This was my second time at Bella Vista Nail Studio in Burlington, and unfortunately, today's…read moreexperience was a huge disappointment. My first visit was amazing, and I was extremely happy with how the gentleman did my nails. He was phenomenal he took his time, paid attention to detail, and really executed the service beautifully. That experience is actually what made me want to come back. My appointment today was at 3:35 PM. I was seated around 3:40 PM, and by 3:50 PM -- literally 10 minutes later -- my pedicure was finished. My gel polish was removed, my toenails were painted white with another gel color, and that was basically it. I understand that a gel polish change can be quicker than a full pedicure, but 10 minutes felt incredibly rushed. There was very little attention to detail she didn't file them down or shape them, and while my toenails look okay, are they perfect? Absolutely not. You can tell this was a rushed job, and my biggest concern is honestly how long the polish is going to last. The checkout experience also left me uncomfortable. After I paid my total, the woman checking me out immediately gave me her Venmo information. I had to ask her twice, "What are you saying?" before I understood that she was asking me to Venmo a tip. It felt like the tip was being assumed rather than simply presented as an option. I still left a $5 tip because, personally, even when I'm unhappy with a service, I don't believe in not tipping at all. But the interaction itself was uncomfortable. I want to be fair because I will give Bella Vista one more try. However, next time, I will specifically make sure that the gentleman who did my nails during my first visit takes care of me. He was amazing. He took his time, he was meticulous, and he executed the service beautifully. That is the level of service that made me want to return in the first place. I really hope management understands that quality and consistency matter, especially when a customer is returning because they had such a positive first experience. I'm willing to give the salon another chance, but I definitely hope my next visit feels more like my first one.