We were extremely pleased with the prompt response to our call. We had a toilet flushing and drain…read moreproblem. Dave was very knowledgeable and efficient. He was also very respectful of our home. Always a giant plus in my opinion. Thanks,Dave, for a job well done!

From the owner: ‘Where Honesty and Integrity Come First,’ isn’t just a catchphrase, it’s the guiding principle that…read morefuels every interaction with our customers. As the owner, I am committed to ensuring that these values remain at the core of our operations, enabling us to deliver service that not only meets, but exceeds expectations.

Great company ! Very easy to work with . Very knowledgeable and experienced. Thank you Ryanread more

Ryan, cleaned our furnace a year ago. When finished he advised us that we would be needing a whole…read morenew unit worthing two years. Ryan stopped by one day to just give it a quick check. Certainly am glad he did. Ryan showed us that the heat exchange was cracked in two places.. Him and his team were putting a new furnace within a week! Ryan and his team are very friendly and do fantastic work.

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

I've had another landscaper that did work last year that was was terrible at perfecting the…read moredetails!!! The owner Tim Young was awesome at contacting me and didn't waste anytime to come and give a estimate when he said that he was....He was very detailed oriented and gave me many ideas and alternatives. Very happy with the outcome and how efficient his crew was.

From the owner: Young Landscaping & Lawn Care specializes in a wide variety of services including snow plowing,…read morelandscaping, plumbing, electrical, carpentry and much more in Batavia, NY and the surrounding areas. We are dedicated to providing the highest quality workmanship and customer service to ensure your complete satisfaction. We are fully insured and offer free estimates.

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

Larry was very helpful assisting me with a capacitor issue I was having with my a/c condenser. He…read morewent out of his way to help when he didn't have to. Thank you Larry.

Our A/C unit failed unexpectedly, and my husband contacted the nearest company closest to our home,…read morewhich happened to be LJL. They were very friendly and personable, but they are a 2-man business. They don't do financing options which is either make it or break it for some people. Our situation, on August 12th we initiated a service call, when they showed up our AC unit was frozen, and they needed to come back another day once the system thawed. August 13th called to see availability, they were not available and to call back the next day. Next day came and they were unavailable. August 15th, called and confirmed they would be at our house at 2pm so I left work early, picked up my daughter and ran home to be there for them, 40 minutes later, they were still not at my house. I had my husband message them to find out their ETA and they told him, "they got caught up in another job and stopped for lunch and would be stopping by the next day". Sorry, but I have an infant at home, and it was a very hot day and I have been waiting for 4 days already so them coming the "next day" was out of the question and I told them this. Next thing I know, they are at my house (10 minutes later) and putting the coolant into the system to get it running. About a week later the bill arrives and I was shocked. They charged us for a service call, which is fine, BUT they made an appointment to be at my house, at a specific time and they didn't arrive on time! I had to change around my afternoon for them! I don't feel I should have to pay for a service call if they can't keep their appointments on time AND common courtesy would be to text or call your appointment and let them know you aren't coming or will be late! We ultimately decided not to go with this company originally for the fact that they don't do financing options but after seeing this bill and how they can't respect other peoples time, it made me question whether or not they would do this again, if we chose to go with them to do our repairs. Would they set an appointment date and just not show up? Would they say, "I'll be there at such a time, and then show up hours later inconveniencing me yet again?" It's something that you need to really need to think about before you consider going with this company.

AP plumbing responded very quickly to my call. I had a problem with my toilet on a Friday morning…read moreand I am elderly and disabled and asked for their service as soon as possible. They responded within 4 hours One of their representatives were at my door. My problem was fixed within an hour and I was very happy with the service. I noticed that they probably were a little pricier than I could have gotten if I had inquired around but I wanted it done I wanted it done right and I wanted it done right away and they provided all of that. After paying my bill I read up a little bit more on them and saw that they offered a senior discount. I called and without hesitation I was told they do offer a senior discount and they would be sending me a check. Within 5 days I received the check from them. Overall I would say I am very happy with them.

If I could give zero stars I would. I am going through my 70 year old mothers account and…read morequestioned why she paid $632 to AP pluming. She said she had her faucet replaced. She bought the faucet and they simply swapped it out. I can not believe that they would take advantage of an older woman like that. They were there for 15 minutes. It's something I could have done with a YouTube video if she didn't want it done this week. So disappointing.