I can't remember the name of the man that installed my new faucet, but he did the best job I have…read moreever seen. He was amazing and very professional with what he did for me.

Let me start by saying that most people don't want to call a plumber, including myself. We recently…read moreended up in a situation with a severely clogged drain in the basement. My wife and I tried whatever we could do to unclog it, and just couldn't figure out why. We ended up calling around and trying to get general estimates. Depending on the task at hand, Bruce gave us the most reasonable quote and we decided to go with him. He was very responsive online and available the same day. Some of the plumbers had given us dates that were well into the following week, and almost twice the price. When Bruce arrived, he made sure he kept the work area clean, worked on our sink, and after we found out that the job needed was worse than we had initially thought, he encouraged me to look around in case I didn't want to go with him. The new project included sawing off the existing galvanized pipe to the laundry sink, which was severely clogged with corrosion and sediments, and having it replaced with PVC pipe she is replacement. We decided to go with him for the new job and he completed it quickly, with quality products, and at a very reasonable rate. I would highly recommend using this company for any house related tasks including plumbing.

I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Had them come out to diagnose an underground sump and downspout drain problem. They flushed the…read morepiping and used a TV camera to find a crushed pipe. Sent me all pic and paperwork to fix problem. Professional and fast!

Dear R.I.C. Plumbing Team,…read more I am writing to express my sincere gratitude for the outstanding service your company provided. We cannot say enough about how professional, friendly, and knowledgeable your team is, all while offering very fair pricing. Our main sewer drain was disintegrating due to the acidic cinders used as a base back in the 1960s, which eventually ate through the cast iron pipes. This left our bathroom and kitchen completely out of service. Fred from R.I.C Plumbing arrived within an hour of my initial call and provided a fair quote. Recognizing the urgency of our situation, you made our repairs a priority. With seven plumbers working diligently on both the interior and exterior, you had us back in business in just one day. I will highly recommend your professional services to anyone in need of plumbing expertise. Thank you again for your prompt and excellent work. Best regards, Crystal Mark

RIC Plumbing was awsome. We had a major basement issue (which required front yard digging and…read morebasement plumbing issues to be fixed) and they had a crew there within an hour after me calling in a panic. The crew was professional, knowledgeable, cleaned up after they left, did an amazing job and took the time to talk to us about what they were doing and why and also took the time to be personable and laugh with us as we were joking about the situation. The quote and what we paid was on target with what we were expecting to pay based on previous water/sewer issues. I can't speak more highly of this company, we will be calling them from now on for any of our plumbing needs.

I needed my hot water tank replaced. Our 16 year old traditional tank sprung a leak. Tyler came out…read moreand replaced it with no issues. He is very knowledgeable and explained what needed to be done. The job was $100 less than what was quoted on the phone. No surprises. I would call them back for other work if needed.

Exceptional company. Everyone I have worked with has been great. Great work and awesome plumbers.read more

Amazing! Came in 10 minutes. Replaced water heater. Took old. Reasonable price. Very professional…read moreand kind. Would highly recommend this family company.

From the owner: Need a reliable plumber in Albion, NY? Call RSanford Services – with our fast and professional…read moreplumbing solutions, we handle everything from water heater installation to drain cleaning. * Plumbing Services * Water Heaters * Re-piping * Water Heater Installation * Toilet Repair * Tankless Water Heater * Bathtub Repair * Leak Repair * Copper Re-piping * PEX Plumbing * PEX Water Lines * Drain Repair * Drain Cleaning * Sump Pump Repair * Sump Pump Replacement

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

I used Yelp's Request a Quote feature and they came out and quoted a job to run hot & cold water, a…read moredrain line, and two gas lines up to my kitchen to hook up a washer & dryer as well as a new stove. The estimate was done in a timely manner and was professional. I do like that the owner gave me the estimate right away on the spot and seemed to know the cost of materials. I appreciated the timely manner of the estimate and the professionalism, I always do at least 3-4 estimates before scheduling any job, so it'll remain to be seen whether I go with Bright Star, but I always live by the rule to get at least a few estimates for any job over $500. EDIT: I did find their quote to be on the higher side after getting a comparing estimate, but it could have just been this particular job.

I called just to schedule an estimate for an issue with my plumbing, and Oscar was able to come…read moreright over, despite the short notice. Very polite, professional, showed up with a mask, diagnosed the problem, and provided a free quote. He was able to resolve the issue on the same visit and the fee was very reasonable. He kept me updated on the progress of the work and was able to provide an estimate on other non-related issues. Finally, he also gave a some instructions for an issue I could fix myself to save money. I definitely recommend Bright Star and will use again.

The good: It was easy to get a hold of the company and to schedule an appointment. I also like…read morethat there is no extra charge for weekend/late work if needed. The plumber that was sent was professional, knowledgeable, and able to fix the problems. He even took the initiative to clean an unrelated really gross surface clog I had been meaning to tackle on my own out. The bad: I called the company twice to confirm my appointment time as it involved shutting off water to multiple dwellings. Despite this they sent the plumber out more than an hour early to the job site with no warning phone call and I had to have him sit in the truck and wait. I had just woken up and could not turn off water to the other households ahead of the notice that had been given. Charge on the first job was within the realm of reason. Charge for the second bathroom repair though was extremely excessive given that it turned out to be minor and only took him less than 10 minutes and what seemed to be a few dollars of materials to fix. Verdict: If I have an emergency repair or need work on a night/weekend I may use them again. However if the work is minor or planned I would shop around and find a handyman who is more flexible with pricing.

They were supposed to show up today and they never did!! I'm thinking they are scammers!! It seemed…read morelike we were talking to, two different people?! No show, no call.....not a happy ending!!