Was able to come to repair our ac within 24 hrs. Arrived at the designated time, diagnosed and…read moreremedied the problem. A bit pricey, with a $99 diagnostic fee in addition to the fee for the actual repair, but for us worth it to get the AC repaired on a hot and humid July day.

They came before the snowstorm and got the work done quickly. The workers were very polite and…read morerespectful, showed us the before and after pictures. Our allergies have improved and our new to us house smells so much fresher!

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

I have been using Sullivan for many years and have always been treated like my business mattered…read more The professionalism from all the workers makes this a great business to use for all my heat and air-conditioning needs. Jerry jr. should be proud of the business that he has developed from the time he was a young kid.

Discovered that HVAC had died, so I contacted Sullivan's for help. All went very smoothly and all…read moreinvolved were professional and courteous

I agree with Walt W's review. They throw figures out and gouge the customer when they give you an…read moreestimate. Brian is extremely arrogant and I would never use them or recommend them. I am so glad I found another air conditioning company that came the very next day to fix my central air. I believe they have gotten very unprofessional since the last time I dealt with them 3 years ago. Too many excellent competitors you can pick then to deal with their nonsense.

We moved back to Western New York 1 year ago.As Fall was ending we called the company that had…read moreinstalled the furnace but they did not have an appointment available for two months. My wife checked Angie's List and found good reviews for Twin Air Heating & Cooling as well as a coupon for a routine inspection. We were able to get an appointment for with in the week. the technician Chad arrived within the scheduled window. Chad was courteous and professional. He explained our system to us, showed us what the various parts were, cleaned off a few things and we were good to go. This week we had him come back to do a check and maintenance on our AC unit. The unit is 16 years old. The outside unit had solenoid unit that was corroded. He showed us and we had him replace it. He had the part on the truck and just took a short time. We are very happy with the work Chad did and the responsiveness of Twin Air Heating & Cooling.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

Had an HVAC issue on July 3rd in the evening. Called these guys and promptly received a call back…read more Although the gentleman on call couldn't make it over there that day, they had someone call back the next morning and arrive by afternoon, which was July 4th. The service fee wasn't egregious for it being July 4th. The problem was as suspected, a capacitor that was shot. They had one on the truck they could swap it out with. The only qualm I had was they charged like $380 for the part, when it's $40 or so at Home Depot. Just seems like a little heavy on the upmark, but with it being July 4th; I was just grateful to get the A/C fixed. Good communication; recommended! Parts were a little pricey.

I am a Happy Lady this morning, I had my Mitsubishi Heating and Cooling Unit installed . I have a…read moresingle wide manufactured home with a Add a room the size of the home that has been cold since I bought the place going on two years ago now . I tried everything . Last night I turned off all the Electric base board heaters ,and set my new unit to keep my whole place warm for the night . I woke this morning, and it was warm !!!! so happy the whole place was warm ! Yes its warming out side but the mornings are always cold in that add a room . This is how the job went . I called Noco when I decided to spend the money and stop complaining about the cold place I had bought. JUMP in and spend!! it its worth it , And the people at Noco the best . I got an appointment for the next week to have it done . They came, it took a few hours , they finished that day . I am so happy with the unit and the Men that installed it . Even The service man came to check on the installers and how the job was going. His name is Dave, My Installers were Dave, and Andrew . My sales person was so informative, The Best ! His name is Steve. He also came to check the project. I couldn't praise them any more the 5 stars ? But I would have !!!!!Great Company! Great Workers and a Great Job !!! and Heat and Air Conditioning in one unit. No mess either. Thank You NOCO!!!! Chris Austin

We (husband & myself) contacted Stephens Plumbing after our water heater exploded. We called in the…read moreevening at 9pm they did not return our call until 8am. After a brief discussion they said they would be here after 2pm. We called around 3pm. Voice mail. 4pm. Voice mail. Ghosted. Finally around 6pm we received a text back informing us that they were not coming over and will be over the next day in the afternoon. It was an incredible disappoint and we let them know and were going to find someone else. We received a text back saying that "they didn't promise us anything, he was sorry he hurt our feelings and he has plenty of other clients." The rudeness and unprofessionalism was shocking. This company left our family (children) without hot water. This situation could have avoided if they were not so arrogant and unprofessional. If I could give them negative stars I would. -5 out of 10.

Would give 10 stars If I could. Jake was here today to fix my clogged kitchen sink. Right on time,…read more friendly, polite and most importantly he knows what he's doing. Even though it's Friday afternoon, he didn't seem rushed. Made sure everything was good and did not leave any mess. Highly recommend Stephen's Plumbing! I never have and never will use any other plumbing company. Fair price too!

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service

From the owner: Medina HVAC-R and Remodeling Services: Your Trusted Partners for Home Comfort and Transformations…read more With a focus on integrity and quality, we deliver top-notch HVAC, plumbing, and general contracting services to enhance your home's functionality and aesthetics. Count on us to bring your vision to life while ensuring the utmost in honesty and excellence.

Update: After seeing my review, Alexis (Customer Service Manager) called me the following day to…read moreapologize and get more info about my experience. She agreed that this repair should have been done that same day, at no cost. She took full responsibility for the lack of action with this issue, and issued a full reimbursement for what I paid to have another company service my furnace. She was very polite and made sure I was completely satisfied with the resolution. True to her word, a received a check less than a week later covering the full cost of repair. I'd give Alexis a 5* rating for her response, but because this never should have happened in the first place I will leave it at 3*s.

I purchased both a furnace and a whole house generator from this company which work fine, but their…read moreservice is terrible. I booked an appointment one year ago for annual service. I received a text last night (10/4) confirming the appointment and was told this morning that they apparently phoned me to ask me if I would reschedule. I never received such a call and reminded the service rep that I received a confirmation text....so how is it possible that there was ever a call...? Why did I receive a confirmation text for an appointment they cancelled?! Now I have to wait another month for service. I took to day off and lost a days pay. I'm told a Manager will reach out to me. I doubt it will happen. Don C