I've used Superior Plumbing several times now for installing faucets, changing out my sump pump and installing a water back up sump pump system, and changing out toilet parts. Jose has been my plumber and he was punctual, friendly, knowledgeable and did a great job. Recently I called about an estimate on a project and he came right out and spent time explaining in detail what the job entailed and the approximate cost and did not make me uncomfortable with a high pressure sales tactic. I highly recommend them. They have been reliable, efficient and respectful each time I have called them. read more

I had my cast Iron Sewer pipe crack out of the house. I worked with Angel, he was excellent. They did a fabulous job of digging up the old broken pipe and replacing it with new PVC right through the basement wall. Dida great job of putting my landscape back to original as best they could. Cleaned up the whole area. I highly recommend them. Excellent value, very reasonable price. read more

We called and few places before we chose Superior Plumbing and I'm glad we did. Mike and Angel from the company were very helpful and explained the job in detail. Thank you to them for a wonderful job. read more

If you ever have a plumbing issue as I did, do not call Superior Plumbing & Heating. I live in a manufactured home in the Akron/Newstead area of Western NY. When my brother-in-law fixed the air conditioning ductwork under the house on Monday, he found a pipe that was leaking. So, I went to Angi's List and Superior called me. We set up an appointment for them to come out on Tuesday. After about 20 minutes advised me that it would cost me $749.00 plus tax. He did not give me a written estimate, just a verbal one, and said that the office would email one to me. I thought that was way too high, so I contacted my brother-in-law again and he came out today and fixed it. The part needed cost him around $7.00 at Home Depot. He also fixed a few other things while he was under the house. He didn't tell him the grand total, but I guess under $50. The guy from Superior saw a single, elder handicapped woman and decided he could take advantage of me. Well, I may be old, but I'm not stupid and I can smell a scam when it's standing in my living room! Below is a pic of what was replaced. read more

Superior Plumbing & Rooter Service - Plumbing Near Me - Lancaster, New York

I called these guys on a Saturday because I had sewage backing up out of my basement drain. They came out first thing Sunday and used a scope to find that my sewer line was cracked and buckling in. The only real way to fix the issue is to replace the line. That same day the had the town/gas company marking the yard. First thing Monday there was a team working there digging and done by the afternoon. All of them were friendly and willing to answer any questions I had. They worked hard in the rain until the job was done. They did their best to minimize any damage to my yard and inside the house. Price was good. Very happy with the outcome. read more

They did a great job . They got the job done. Very satisfied with the work. They started in the morning and my evening all was working. I had a sewer pipe broken could not run no water in the house. Thank you Angel read more

If I could give 10 stars I would!!! Totally impressed with Superior Plumbing! Found them on Angi's list. Received a call back within 5 minutes and service tech was here within the hour. My main drain was plugged. The technician, Angel was extremely courteous and got the job done quickly. they charged me much less than I expected it to be. He even applied a coupon that was on there website that I was not aware of. Would highly recommend Superior Plumbing. This is the first review I have ever written but they deserve it!!! Thank you, Superior! read more

Had Angel out this morning for a leaky sink. After getting hit by a snowstorm the night before, he was there within the hour of the call and took less than an hour to fix my sink. He was super friendly and attentive. Will definitely be using them again! read more

Jose was a gentleman. Showed up early on short notice. Very knowledgeable with a awesome personality to match. Thank you Jose and superior plumbing! read more

We had a backed up drain in our basement and called superior plumbing. When the technician arrived he immediately began telling my husband that our problem was "most likely" caused by a broken trap and that he would be able send over a crew to have it fixed within the next day or 2 for "only" $4500. He told us they had been seeing that problem a lot due to the weather we've have this winter... Mind you he told us this as soon as he arrived before he even looked at anything! He then asked to use our restroom, came into our home and never took his dirty boots off, used our bathroom and didn't flush since we were having drainage issues. GROSS, I was appalled that a "professional" company would track mud/sewage into my home (mind you I have a toddler and a baby running around), use my toilet when we were having drainage issues and then not flush! He then went outside (never did go in the basement) simply looked down our sewage vent with his flash light and sure enough it was as he suspected, the trap was broken. He then came back into our home and tried to further sell us on the problem telling us not to call other companies for a second opinion, we obviously declined and will never call this company again! I wouldn't trust a doctor to diagnose me without thoroughly assessing me. I wouldn't trust a mechanic to diagnose a problem with my car without even looking at the car. And I wont trust a plumbing company who is quoting me $4500 for a problem when they haven't even looked at a thing... The next day we had another company come over and they found the problem to be a clog caused by baby wipes on tree roots!!! They snaked everything, sent a camera down, fixed the problem, AND gave us a warranty, all for around $200. I normally never write reviews, but I was so appalled by this company that I felt it was necessary...I hope this review saves someone from a very unnecessary and costly repair! read more

Bad plumbers, poor work and an owner who does not take responsibilities for their screw ups! AVOID AT ALL COSTS!!!

Superior Plumbing Cemetery Rd. Lancaster, NY 14086 Being a new homeowner, I was fortunate to have a plumber from Superior come on a Sunday and try to fix the home's issue. I already was aware it most likely was more serious than the interior house plumbing due to how the water systems were working and sounds. They tried hard to make it an easy fix and discussed the different options with me. They were clear and honest about what was the minimum and what might be additional needs in the future. I made the choice based on the needs of the house and my vision for my home in the future. They came on Monday, the next day. They made all the arrangements for the permits and for the clearances for excavation and safety in digging the needed lines. The personnel from the different organizations involved came and worked together to make sure all lines were properly marked. The excavator was excellent and experienced. Proper procedures were followed and when close to possible lines, hand shovels were used. The project was completed in one day and the houses sewer and plumbing system work excellently. There is excellent follow up by this company, also. A very positive experience all around. read more