Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

My vote is split between plumbing and the sidewalk cement work. Plumbing gets a 5, cement work 3…read more For the plumbing service I dealt with Ed P. and the work was done by Leo and Joe, who did the complete job in a day. They dug from back downspot to street, laid new piping, added stone by street and backfilled the dirt. Excellent. The cement side was a different issue. I dealt with Ed R. The cement work is subed. When the crew came to dig up the sidewalk I saw on ring camera that they did not remove one of the contracted pads (they were supposed to do 4 pads but only did 3). I contacted Ed R. while they were still at my house. Later that day the three pads were cemented in. That part of sidewalk was well done (even if not all pads were done). A month later a new crew came to dig up the fourth pad, they did mine and the neighbors. Horrible job. They stomped all over my new grass, The new pad near my other ones was too high so they leveled it down the last three inches but you can notice that it's not level, the pads by the grass are sloped down (maybe they didn't pour enough cement), not very smooth surface, and when they cleaned up they did it by my decorative curb (leaving stains on it). Communicaton with Ed R. was lacking.

Came in and diagnosed a lot of our issues but they never got back to us with an estimate to fix…read morethem. All of my messages asking about the estimate were marked "read" but not responded to for now almost two weeks. Sucks but it is what it is. Edit: To respond to the reply from the business owner (because I'm will come with receipts), we called because it was 52 degrees and dropping in our house where we have animals. The furnace was running but not working. The guy came and told us to take up the carpet the seller placed over a vent that was causing our furnace to overheat and it started heating up immediately. And as for the state of our house, we did have numerous piles of boxes as we had just moved in a few days previous. Insinuating we're messy or something was extremely unprofessional and rude. Also I attached a picture of the time he offered us that was 4-6pm, he makes it sound like they came out at 8pm to fix it. I already messaged him privately telling him if he had come to me and told me he thought three stars was more fair I would have changed it but after that response he earned a one star. Edit 2: I did want to point out one last thing, even if we hadn't just moved in and we were just box hoarders or something it's a really awful mindset to have that we don't deserve y'all to come out and fix our heating when it's close to or in the negatives outside. I truly hope you can treat people with more kindness.

Furnace started malfunctioning on a Saturday night, Joel was very responsive and helped diagnosis…read morethe issue. Arrived at scheduled time, repaired furnace, and provided insight on my future upgrade queries. Pricing was upfront and reasonable.

Great customer service and work performed. I contacted Top Notch for a failed hot water tank,…read moreRobin (owner) was able to schedule an installation in a day and was in touch to confirm the scheduled appointment and price prior to the appointment. Top Notch arrived early and installed my new Hot Water Tank promptly, his pricing was very competitive. I will definitely use Top Notch again if the need arises for a plumber.

These guys are scam artists don't use them. My furnace was working fine 3 years old. I got a call…read morefor a recall part and this company was sent out note i didn't call them. They replaced the recalled part and the furnace worked for 24hours and shutoff. I called them they sent a tech out he told me it was not the recalled part it was a pressure switch I said fine he replaced it changed me and said he would email a receipt. The furnace went back on for 24 hours again and shutoff again. I called them back and he said the tech would be there in an hour. 3 hours later i called again and he was surprised the tech didn't show and he sent his son out. His son wanted to replace the burner I told him can you replace the recall part he said no but i can bypass it so he did that, and the furnace is back to normal. I asked for either my money back for the first part or a receipt for the service you changed me for and i will go back to the manufacture for my money. He is refusing to give me a receipt and told me he would pay me back but of course never has. The owner's name is Robin Block and everytime I talked to him there was an excuse or him complaining about the recall service he is doing the. I didnt call him for the recall he is the one that took the job from goodman. The is a scam artist don't ever use his company.

I ABSOLUTELY recommend Duct Busters. The initial phone call was very helpful and pleasant. The…read moreassociate went out of her way to accommodate my schedule. The technician was very polite, professional, knowledgeable, and on time. It was raining and the technician took extra time to wipe the wheels of the machinery before entering the house. I was very happy with the price of the services. I can't say anything negative about my experience. I will definitely use them again. Thank you!

We waited to long to call. The weather was getting colder and didn't want to start up the furnace…read moreafter a summer of grinding and refinishing popcorn and swirl ceilings. They accommodated us quickly to come out and vacuum our ducts. I was surprised at the debris that was found. The 70 year old house never had the air ducts cleaned. I can feel the difference now when the furnace cycles and no sinus irritation. The pricing was fair and competitive with the other name brands advertising on the radio. I would recommend them.

Hertel did a wonderful job with our home's plumbing renovations. They replaced galvanized pipes…read morewith copper and replaced water tank, and in the process of these repairs, they found other issues which they alerted us to, and fixed them right away. We also hired them to renovate our HVAC system. They were patient with us as we spent a great deal of time looking into various options in terms of energy and cost. The only small issue is that it is sometimes hard to get a hold of a plumber to answer questions, and you are often relaying messages through a receptionist.

fast professional service start to finish. Thank you, Kelly, Jake, and Jordan. I will definitely…read moreuse Hertel hardware and plumbing again.

Worst company ever, I wanted a 2 1/2 ton air-conditioning unit put in and they insisted on a small…read moresmaller one, Ken (the main owner at the time) insisted that if the one they're putting in won't work, they were going to replace it with a 2 1/2 ton. That never happened. They insisted my ductwork was too small and came and put bigger ductwork in. It did not solve the problem as the temperature went up outside. The temperature went up in the house. The air-conditioning was running all day long never shut off. After seven years, the air-conditioning blew the oil i'll cover which I was told by a reputable company because it was too small. That's why that happened. I fought with them. They refused to put a bigger one in. I would never hire them ever again. They do what they wanna do and want you to pay for it. Air conditioner lasted 7 years and I had a 5-year warranty and I paid good money for it and I received junk. They need to listen to the customer and give the customer what they're paying for and what they want and stop arguing with the customer

Horbett Heating & Cooling helped us twice. The first time was in 2020. So now, five years later, we…read moredidn't hesitate to return to the same company. Of course, we considered some different options, but thankfully, we didn't look any further and decided to stick with Horbett's. After the first experience our feedback was very positive, so why not? The day we called, the person handling our case put us on a waiting list. It sounded serious, but she called us back the next day, and within 30 minutes, a repairman was at our door to take care of the problem. They do a great job with scheduling, so the technicians don't waste their time. The repairman explained everything thoroughly that he was doing, including showing test results etc. during the whole process. Definitely, it was an honest and professional approach to customers. He really checked everything to be sure what the exact issue is with the air conditioning unit. After about an hour, he left. Our house started to feel like a happy place again. "Happy wife, happy life," right? ;) Another heatwave is coming this weekend. Horbett Heating & Cooling did a great job, and thanks for that.

Our furnace was dying a slow death, and I was starting to panic. It was still very much winter,…read morewith temps in the 20s, and I was reliving the torture of being without heat for 2 straight days during the December '22 blizzard. All the 5 star reviews led me to Armor. Our saviors! Response time was promised within 2 hours, and they showed up even sooner. We were offered the option of replacing the offending part or installing a whole new furnace. I didn't see the point of putting a brand new part into a 20+ year old unit, then waiting for the next failure. So, new furnace it is. A few hours later, our house was warm and toasty again! Same day service from a thoroughly polite and professional crew? Yes, please! I can't praise this company highly enough. Our AC is getting older too, and I wouldn't dream of calling anyone other than Armor when the time comes.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.