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Kaiviti Customs

5.0 (2 reviews)

Services - Kaiviti Customs

Routine automotive maintenance

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7 years ago

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Autofix Hawaii Mobile Auto Repair - Beautiful white paint job

Autofix Hawaii Mobile Auto Repair

(59 reviews)

Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

Charles diagnosed the squeak coming from the belt pulleys rather than the belt from what I thought…read moreit was. He made several trips to the parts store to get what was needed to eliminate the squeak. Mahalos Charles for helping me fix my truck.

Repairs Done Right

Repairs Done Right

(163 reviews)

This is a review for the clutch replacement service I had done at Repairs Done Right a few weeks…read moreago. Needed to replace the clutch in my car, and Repairs Done Right answered the call! Sent out an inquiry through Yelp, and Billy at Repairs Done Right (RDR) was one of the first to respond. After comparing quotes from other shops and reading up on the various reviews, I opted for RDR (even though they're a little out of the way for me), since they were the most reasonably priced and had solid overall ratings. Got the car towed to their shop, and was promptly checked in by Billy and Ariel -- both were super kind and good vibes! Later that day, they sent me an e-copy of the quoted estimate to review and approve. I had questions regarding a couple of the line items listed, and Ariel was very patient and thorough in addressing my concerns, which reassured me and gave me peace of mind. During servicing, Billy reached out to inform me they had to replace the flywheel (instead of re-surfacing it, as noted in the original quote), due to the machinery and personnel needed for resurfacing being unavailable. He gave me a couple of options, and I chose to go ahead with replacing the flywheel (versus a clutch conversion?), which he said they'd do at cost. The grand total still ended up being within reason, even with the change, so no big deal. They sent me an updated cost estimate later in the day, reflecting the adjustment. I truly appreciated the transparency and clear communication throughout the whole process. I told them I could only do pickup on Saturday, and they said it's not a problem. It all worked out, since they finished the clutch replacement on Friday, and I went to pick up the car the next morning on Saturday. Can I just say, I am so grateful for them being open on a Saturday?! That is so incredibly helpful. The new clutch feels great! Mahalo to Billy, Ariel, and their team at RDR, for their help! Happy to support local independent businesses like RDR! Pros: reasonable prices, excellent communication, and friendly service Cons: not really a negative, but just something to be aware of... their lot is busy and can be a bit tight and congested at times, but that seems to be the case with most auto mechanic shops/industrial areas

went here after going to other places and they didn't disappoint. I set up an appointment earlier…read morein the week and there was just a little wait time. My appointment was literally done in less than 10 minutes and that's with everything. safety checks are the go to here. I'm glad I found this place cause you'd probably wait half the day if you were to go somewhere else. My only gripe is that the parking can be a hassle but if you have an appointment, just flag the attendant / workers and they'll take note of the order of who's first or has an appointment. Thank you for your services! I will be back again for the next safety check.

Pearl City Auto Works

Pearl City Auto Works

(138 reviews)

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

Kaiviti Customs - autorepair - Updated October 2026

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