OK. Let me just say. If you come to Mitsuwa solely to try their ice cream, I wouldn't blame you one bit! The soft serve ice cream here is very, very good, but we didn't feel like we got our bang for the buck. We ordered the Triple Soft Serve in a waffle bowl for $9.50. Sure, you get your choice of 3 flavors of soft serve, but it's quite a hefty price. We got the black sesame, matcha and purple potato (aka ube) and they were absolutely delicious. Super refreshing. Black sesame ice cream is truly hard to find these days so they get a little credit for carrying it. After enjoying a nice bowl of ramen, would I come here again? Abso-freaking-lutely. read more

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Such a yummy sweet treat. Can't help but recommend the purple potato. Got it in a small soft ice cream and it was perfection. My sister got the pineapple and strawberry swirl which she enjoyed. read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

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Food (4/5): I got the hojicha ice cream plus purple yam noodle topping. The texture and sweetness lebel of the ice cream was quite good but I wasn't a fan of the purple yam topping as much. Service (4/5): Overall no issues with the service. No one was particularly friendly but they got the ice cream out with no incident. Ambiance (4/5): This is part of the Mitsuwa food court which has a lot of seating but is quite busy. I like the options available because of the setup. This particular restaurant had a good amount of space for its setup and seemed to span across sections. read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

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After a lunch in the food court at Mitsuwa I had to get some dessert. The pictures at Kai Sweets caught my eye immediately. Unfortunately I did not ask exactly what Mont Blanc is before I ordered it. I thought it was ice cream but it is instead a sweet paste that I got in the sweet purple potato flavor. It was a bit overwhelming with sweetness and the flavor became too much after eating just half which I split with someone. The green tea ice cream was good and if I return I would just get plain ice cream! read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

I got to try a Mont Blanc for the first time here and I got the sweet potato one with sesame ice cream. The Mont Blanc was such an interesting texture and was very tasty with the sesame ice cream. Highly recommend grabbing a dessert here if you're in Mitsuwa! read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

From the amount of people getting it, I thought the quality comes with the hype. We got the Matcha, Strawberry, and Pineapple. If you get a Small in a cup, it comes with a cake cone. The Large is a waffle cone. The Matcha is ice cream, and I should have known from the appearance, but the Strawberry and Pineapple are both sorbets. I never had sorbets on a cone, and I definitely don't want to again. The Strawberry was very artificial tasting. It tasted straight out of a Laffy Taffy candy. Their menu is pretty deceptive since all the flavors were labeled under "Soft Serve Ice Cream." Keep this mind when you order, because the fruity flavors were not good! read more

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No line on a Friday evening. They close at 8 even though Mitsuwa closes at 9. I ordered the Matcha ice cream with the purple potato Mount blanc as recommended. They should rename this the Dino Mash. Given the colors it made me think of Barney. They should also make it in kid's size. Kids will love it. Mount Blanc seems bizarre as a name, when nothing about this is white. The matcha is super flavorful and the purple yam comes through, although a bit sweet. People have written that they can't taste the matcha but I think it's very present: Try it for something different. Split it with a friend because it's a lot. The location is very clean and the small menu keeps it organized. It's in Mitsuwa so there can be a line, but there are a few tables by the Kai Sweets bakery where you can also pick up some tea and extra adorable macarons! read more

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Mont Blanc soft serve is pretty interesting. The noodle-like play dough on top of the ice cream is apparently made of chestnut puree. I think literally everything in here has a long line just because there's only one Japanese market. I wish they had more ice cream places like this around town. Some people complained about getting fruit flavors. Might as well go to a Disney World or Hawaii to get Dole whip ice cream. The line here moves super fast, even if it seems long. Maybe they should rename the purple potato flavor to purple yam since it's so sweet. The black sesame is very good too. read more

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This spot satisfies the sweet tooth with reasonable prices. This spot usually has a really long line, I was fortunate to go on a weekday mid afternoon when it wasn't busy. I ordered the black sesame soft serve with the matcha string topping (don't remember the official name of it), but I thought it was worth the type. You can only add this topping with a large size soft serve. read more

Kai Sweets - Black seseme with matcha - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

Love the drinks here, would at least stop by when I'm in the neighborhood. Had the macaroons, they were tasty and yet decorated very cute with glitter. read more

Kai Sweets - Coffee, hibiscus with jasmine tea - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

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I've been watching to try this place ever since I saw a viral video about the Mont Blanc. I got the black sesame soft serve with purple potato Mont Blanc. I will say I do think this was a bit overpriced for the amount they give but I don't know any other place that does Mont Blanc so it's worth trying at least once. My partner and I really enjoyed the soft serve. It was very airy and light. I saw some other reviews about the soft serve flavors being too subtle. That was not the case with the black sesame, it was clearly black sesame flavor but it wasn't too overpowering or sweet. The Mont Blanc had a similar consistency to red bean paste and it was room temperature. I'm not sure why but I thought it would be chilled. I would get the soft serve again and pass on the Mont Blanc just because I'm not sure if it added enough for the price difference. read more

Kai Sweets - Black sesame soft serve with purple potato Mont Blanc - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

This place is in the Mitsuwa supermarket. We ordered Mont Blanc purple potatoes with matcha ice cream. It was nice mix. I enjoyed it. The Mont Blanc was unique. Entire dessert was not overly sweet so it was good. I ordered Matcha drink and some soft ice cream before. They are good, maybe little pricy. I would recommend people to check this place out. read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

This is a newish ice cream stand (kai Creamery) and is an expansion of Kai Sweets where they sell mochi donuts and the cafe next door. The ice cream is ok but it is not as good as they ice cream shop (Matcha Love) they replaced. They offering is roughly the same with the addition of Mont blanc style ice cream. read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

We were exploring the Mitsuwa Marketplace one day and stumbled upon this dessert place! Overall the desserts were really good! Our crepes were excellent. I love the Banana/Oreo Combo with Vanilla ice cream. The crepe was so light but actually held together so well! My boyfriend tends to like fruit-flavored desserts, so he liked the macaroons very much. Plus, they had really cute designs! We would definitely come back again! read more

Kai Sweets - Oreo/Banana with Vanilla Ice Cream (Left) & Custard Caramel (Right) Crepes - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

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Long line but quick and friendly service. The server was able to quickly explain what the Mont Blanc. It's a sweetened chestnut purée in the form of vermicell available in a variety of flavors including purple sweet potato and green tea. I've included a quick video on how it's made which is really fun to watch. I got the green tea soft serve with the purple sweet potato Mont Blanc which was good, however I think the topping is a bit too sweet for me. My only wish is for more seating. The whole area is very busy on the weekend! read more

Kai Sweets - Close up of green tea soft serve with purple sweet potato Mont Blanc - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

Tried the purple potato and sesame flavor today; the two were not smooth like prior ice creams, and left me feeling a bit less sure why it wasn't creamy but like it had too many bubbles? Still, the flavors were there, and enjoyed by all. So texture, off, flavor = good. read more

Kai Sweets - Sesame - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

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Good ice cream place with it the Mitsusa food court. Usually not a large line here - compared to every other food stall. They have a black sesame ice cream which I particularly enjoy. read more

I ordered the matcha milkshake with whipped cream. It was almost $6. It tasted descent. Not too sweet but the matcha flavor is not strong. If you want to add bobas, it's an extra $1.25. The paper straw could not hold it's shape. If the matcha flavor was stronger I would give them 4 stars. Service was okay. I got my drink within 5 minutes and the ambiance...well what can I say... it's inside of mitsuwa. read more

Kai Sweets - Matcha shake - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

Got one of each flavor. Matcha was pretty good, pineapple was ehhh, strawberry we tossed out and didn't eat it, and hoji cha was good. Not really well priced as it feels alittle expensive. Service was fast. 3.2/5.0 star experience. Tip: Don't get the strawberry it's so bad read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

I ordered a sesame milkshake. When I received it, it was very watery and more like a slush. I asked the young lady who made it and she said that it was made with ice. I then asked again and this time an older guy just looked at me while I told him that it was very watery. He just looked at me and didn't say one word. He then made another one. (body language was very negative) Without even looking at me placed the new one on counter and then walked away. I asked around and was told, he was the owner. He just lost a long time customer. I shop at Mitsuwa often and almost always buy ice cream there. This was the first time I ordered a shake and it will be the last time I go there. read more

I waited till my second try to write this review.. the first time I have ordered a matcha and hojicha soft serve... honestly I can't taste any matcha or hojicha flavor.. if I am eating this w my eyes closed I would like it's just vanilla.. but that's my first time coming when it just newly opened.. I waited after almost another six month and try their purple potatoes Mont Blanc w matcha & black sesame swirl... sigh.. same disappointment... their soft serve is very tasteless and I can't tell really recommend this place to anyone... won't be here the third time anymore... sorry.. read more

I was so happy to see they brought an ice cream vendor to Mitsuwa market again! I tried their Hojicha Tea Shake and it was SOOOOO good. Thinner than milkshake consistency, but was so tasty and packed with flavor. I will have to try the soft serve next time. A must try when you're here! read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

Cute ice cream shop in Mitsuwa! Before this, I've never tried Mont Blanc so this was a cool experience. Initially I thought that getting both matcha ice cream and matcha Mont Blanc would be too much matcha but actually the Mont Blanc helped balance out the sweetness of the matcha ice cream. The purple potato ice cream was pretty good as well! Would recommend giving this place a try! :) read more

Kai Sweets - Matcha ice cream with Matcha Mont Blanc and Purple potato ice cream - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

Had the matcha soft serve in a cup. Wasn't bad, but have had better. It is conveniently located inside mitsuwa read more

Kai Sweets - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

my mom loves their macarons! she usually gets cookies and cream and the bday cake and she ate both while sitting down in their food court. very nice over there! friendly service too. read more

DO NOT get the Mont Blanc topping. It tastes terrible with the ice cream. I can't even recommend the ice cream. We got pineapple and it was blah. The $3.50 Mont Blanc topping is grainy and carby tasting. Not a good combo. read more

Didn't realize Love matcha by Ito en was gone.... So I tried Matcha soft serve cup here. Matcha flavor was weak. My husband and kids were also disappointed with Hojicha and black sesame flavors. All tested like water-down versions of Ito en... read more

Tried the strawberry, matcha, and hoji cha ice creams. The strawberry tasted artificial but the matcha and hoji cha were good.

When you pay almost $6 for a large sesame ice cream and then realize that they don't even fill the cup. The entire center is air. What a scam. read more

Kai Sweets - "Largel sesame ice cream cup. Glad I paid for air. - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

We usually don't write reviews often but our experience at KAI Creamery was very uncomfortable and had poor customer service. My husband and I were excited to have some soft serve ice cream earlier this afternoon. However when we got the the counter to order, my husband asked for two separate flavors in a cup. Which we were told by the cashier that the two flavors he wanted could not be fixed because it does not come together as a paired swirl on their menu. We asked him if they could just put one flavor into the cup and add another flavor to the cup (just as you would at Sixteen Handles and Red Mango). The young cashier said it couldn't be done. Even though on their menu there was a clear picture of a menu option of ordering a large bowl of soft serve ice cream with 3 separate flavors (not in a swirl) meaning it could've been done but he was not willing to do so for us. So my husband ordered one scoop, and so did I. As we asked for these simple requests, in a respectful tone, we noticed an older gentlemen (probably the store owner or manager), staring us down like he was assuming we were causing trouble. Just to give context, we are African American, the older gentlemen owner/store manager was Korean (I don't mean to take it here but it was pretty obvious his actions presented a fear towards us based on how we look). Feeling discomforted by his adamant stares. I stared back because he was making us feel uncomfortable. As we were paying for our ice cream, I noticed the owner walk to the back, and proceed to make a frantic call, while he was still watching us (mind you all we did was pay for our ice cream at that point). As my husband walked to the pick up counter to get our scoops, we saw the owner talking to security and still keeping his gaze on us. As we walked by the door to the KAI Creamery, the owner walked out just as we were walking by, looking frantic and still watching us. I don't know what was spoken to the security guards and the owner but I saw the guards just walk away. In other words, our experience there was sadly a terrible one. Not the ice cream but the poor customer service and out right discrimination, for paying customers - who were not rude but just asking simple questions to make an order. I actually threw my ice cream away because the experience but a bad taste in my mouth. My hope is that the owner learns how to train his staff in customer service and treat every customer with respect. My husband and I forgive this owner and I pray God and Jesus will bless him with the gift of forgiveness, for we all need forgiveness and another chance. But we will not go back to KAI Creamery. read more