I spoke with the manager, Ali, over the phone and via text message in regards to a Rav4 I planned to purchase. The morning of my appointment, I received confirmation text message saying the vehicle was still available and I'd see you soon. I drove over 100 miles to Kafco Motors from New Hampshire, and lo and behold, the car was sold the night before. He knew the vehicle was sold and he knew I was coming that day, but couldn't be bothered to give me the courtesy of a call to let me know the car was no longer available. He instead tried a bait and switch to get me to purchase another car with significantly more miles. Shady tactics and discourteous customer service, buyer beware. The manager then called me because I left a negative review on Cargurus to swear at me and ask why I left him a negative review. Total clown. read more