They started me out on a service plan that was cheaper jacked. It up remove the cheaper service…read moreplan and now refuse to refund me for the equipment.

I've had a great experience with SimNet over the years. They were really the only option where I…read morelive when COVID forced me to work from home, and I was really grateful for them because other options could not deliver the speed necessary for zoom calls and other work-related tech needs. I didn't always love handling tech support via text but overall I found the tech support to be responsive and would stay with me after hours if needed to resolve an issue. Overall SimNet is a great option if you live in a rural area without access to major providers. Super friendly staff and reliable internet.

Moved out of my house of seven years, all that time I was with Spectrum. Service was fine, and I…read morehad to reboot the modem after storms but overall no complaints. I would happily give a four star rating...until today. Spectrum gets two stars because of the reliable service and Tamiqua, the rep that was helping me cancel my account. It was clear she was following a script, asking me all sort of demographic information that was not necessary for canceling an account. I eventually asked her to skip the script which she did. She informed me that I would have to pay for the entire billing cycle, which was three additional weeks. I asked her to cancel today and prorate the bill. She said she could not. Tamiqua was wonderful and I give her full credit however Spectrum continues to be a greedy corporation, not really interested in positive client relations.

This spectrum definitely deserves one star because they provided the minimum amount of customer…read moreservice necessary. The lack of listening and lack of providing decent customer service is extreme. Their procedures are inconsistent and vary from month-to-month. This applies to the branch only. I have had spectrum service for nearly a year and I have not been without Internet or phone. If you are in the round rock area and you are obtaining spectrum service, I highly suggest you only work online and have your equipment delivered, because visiting this branch is frustrating and literally a waste of time. I've visited this branch probably a half a dozen times and I have never had good service.

Luis was super helpful and walked me through the process of the issues I was having. Super easy and…read moresmooth. Was in and out quickly.

The actual internet service at my home has been okay so far, but everything else about dealing with…read moreOptimum has been a nightmare. Their customer service is extremely frustrating. It's nearly impossible to get someone on the phone who can actually solve a problem, and when you do, the experience is usually rude, unhelpful, or full of conflicting information. Trying to get an issue resolved feels like being sent in circles. I've been told different things by different representatives, and some of the information I was given turned out to be completely inaccurate. On top of that, communication can be very difficult because many of the customer service agents are hard to understand, which makes resolving anything take even longer. Overall, the lack of professionalism and poor customer support makes this service not worth the hassle. Even though the internet itself works fine, dealing with the company is exhausting. I would strongly recommend looking at other providers before choosing Optimum.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

The tech. told me what was wrong in a timely fashion and had me with a New Computer within 24Hrs. I…read morerecommend this company to anyone in Austin who needs a refurbished computer or computer repair. The company has a flat rate and they have pick up and drop off available upon request. Edit - Delete

Love these folks. Were very efficient, professional and amazing! So grateful. Will always use them…read morefor my tech needs!

David came all the way to Maxwell, which is really far from around Rock, to do our Starlink…read moreinstall. He walked me through exactly what he was going to do and made sure I understood. He was very kind and very gentle and I didn't feel like he was rushing the job or was just trying to get some cash out of me for a shitty install. He truly cares about the work he does and made sure my internet was up and running before he left. David is the guy if you're looking to install Starlink!

We had several lingering issues with our internet. Dave understood our issues and provided service…read moreto resolve everything! He was persistent and extremely detailed oriented. Do not hesitate to call on him!

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

After moving into a new house this past summer, I had the task of furnishing and decorating it. I…read morehad read a few articles about feng shui online and had used it for my previous place of residence, but I felt that some things just weren't right. It was time for some professional help. Looking online, I contacted a few people via email, but Belinda was the only one available in my time frame. I had a free phone call with her in which we discussed my new house, who would be living there, and other details. She came up with a plan to visit my house, do a clearing ceremony, and visit my house again once I had finished making the changes. After discussing the plan with my parents, they decided that the current package was too expensive so I told Belinda and she cut down on package options. After discussing it with my parents for a while, we settled on a package with an in person visit and a phone call followup. I figured I could easily do a clearing ceremony myself: there were no previous residents so I didn't fear any bad energy lingering there. I emailed Belinda a copy of my floor plan and set an appointment for Wednesday at 11am. Belinda arrived on time and we talked about the house and my goals in life. She took a directional reading with a compass and went around the house. I took notes as we walked around. She gave suggestions based on the layout of the house. These suggestions included placement of artwork in certain areas, rugs on floors (I never used rugs before this), room color schemes, room uses, and feng shui items. Some notable suggestions I received was to move my office to the first floor because there was more energy down there, put a blue rug under my dining room table because it was next to the living room to separate it, a pink color scheme for the master bedroom, and a large tapestry in the living room. (Everyone's suggestions will differ based on their place) Belinda explained that the suggestions were based on the direction my house faced as well as other factors. She made some notes on the house layout for me to keep and suggested some places to buy furniture (like At Home and Amazon). Places that didn't break the bank were also suggested. She didn't make any radical changes to my home layout. We needed to fully furnish the place so most of the house was empty. I did my shopping at IKEA, Wayfair.com, At Home, Society 6 (for artwork, cheaper than art.com) and amazon. Got my couch at Sams club though. I framed my pictures with picture frames from IKEA. For my bed I got a piece of plywood from Home Depot and screwed it on for a solid headboard. When it came time for the phone consultation on how my new home was doing, I emailed photos of each of the rooms as well as a video walk through (I hosted them on dropbox.com). Belinda saw my photos and said I did well with the decorating, and made a few minor adjustments on certain areas. So far the results have been great. I can move through my house with ease and I feel that the energy flows nicely. My garage doesn't feel cluttered as everything is to the sides. I sleep well at night and get things done in my office as I can see the window and living room with my back against the wall. My parents (they visit a lot) like the layout and pictures. So far my career and life have been going well with some changes here and there. I'm still working on clearing the clutter from my tables (sign that I have too many things to do at once, but I'm working on that). Overall I feel that my home looks and feels great. Belinda was amazing and easy to work with. She listened to me and was willing to use different solutions to reach an objective if one wasn't available. If you want to design your home/office with feng shui principles, look no further.

Belinda's expertise in Feng Shui, has changed our lives over the past 3 years. We experienced some…read morechaos in our home and the feel of the home was heavy. Belinda was extraordinary! She helped us realign the home to increase its energy flow. Belinda also smudged/cleared our home and the difference was like night and day. The home felt light, happy and relaxing. The greatest gift from our work with Belinda are the events that have unfolded after her work. Our family is peaceful, less arguments and our professional lives are now thriving. Initially I was just curious about the results but now, I contact Belinda regarding any household changes we make. It truly has changed our lives from challenging to thriving! Thank you, Belinda.