Short version: Excellent, would use again!…read more Long version: I have never used pet boarding before, I was always able to rope a family member into taking care of our dog. This time, though, we have a rambunctious 5 mo. old puppy who is just too much for my mother-in-law. I did some research and found Heartstrings on Yelp with great reviews. I took a tour of the facility and was very pleased with the cleanliness and the staff. I liked the fact that the boarded dogs were given time in the play yard (supervised) every day and that they posted the dog pictures on Facebook. Our rambunctious puppy is also very fearful and nervous around new people and situations. I was worried how she would do. I called the resort a couple days into her stay and they said she was shy at first but had started to come out of her shell and was enjoying her time with the other dogs. One thing I really appreciate is they understood that our pup was shy and they worked to put her with other dogs who were well suited for her temperament so she didn't get traumatized by the other dogs. I would definitely use Heartstrings again for boarding and we will also be using their daycare services as well.

I've boarded my pup at HeartStrings and they are great. The humans really like their work and the…read moredogs show their love in kind Good Safe and Playtime too

First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

Jacob & Paws of the Valley is an excellent choice for your pet's walking and care. Jacob takes care…read moreof my pups as if they are his own. He's very responsive and communicates any irregularities with your pet (diarrhea, not walking, not eating) that he notices. He's wonderful at sending video updates during the day of the "wild pup parties" (LOL) that seem to occur daily. Pups return home from both daycare and/or their walks exhausted and happy. Recommend Paws of the Valley 100%.

Jacob has been with us for, coming up on, a year now. He's spent countless evenings at my home, not…read morejust 'watching' my dogs, but treating them as if they were his own--even though it took Lewis almost six months to not be, well, Lewis On our most recent trip to the East Coast (a longer period of time), my other pup Jada got very sick. He catered to her needs, made her special food, and continued to check up on her long after the stay was over. In all seriousness, I couldn't recommend not only his services, but his love and attention any more. I feel so comforted and safe going on short to long trips knowing my home and my fur babies are in his care. 12/10 will always recommend!

This is the best pet retreat we have found in Arizona. Our German shepherd immediately liked the…read moreowners, she is usually timid around new people but immediately settled in when I dropped her off. I can tell she had the best time at her stay. The owners sent daily picture and updates on her stay, I was worried she would not want to come home after her vacation. Highly recommend this place!

Top notch! Can't say enough good about them. They are very hands on and truly kind and caring about…read moremy pup and about me. Thanks so much for!!

Have been taking my 2.5 yr old Border Collie here for almost two years and now my 9 month old…read moreBorder Collie as well. We do daycare on occasion but mainly go here for boarding. We board on average for 2-3 nights. They love it! The staff is always friendly and quick to check-in and check-out my pups. They are both exhausted for a good 24 hours after being picked up. We have had the bath option once or twice before pick up and pups are always fresh, dry, and ready to roll. It's been so great to have a safe and fun place for our pups while we need to travel! Thank you!

There should be a "10" star for Chandler 24/7. I have brought my border collie, Lucy to them since…read moreshe was 4 months ago. She it all there from overnights, treat time, and all the fun events throughout the week. She will be 3 years old in two weeks. Most recently, I was hospitalized and Chandler 24/7 staff were amazing, by caring for her for one week. I had my partner, bring her to them. I was able to have surgery, and recover with peace of mind in the hospital and after. Very professional, loving staff. Thumbs up to everyone. You are the BEST!!!!

I have used Kathy's service twice so far to watch my feisty cat, Lucy. The first time was for 5…read moredays and the second for two weeks. Each time Kathy came every day and spent 30 minutes with Lucy, played, fed, and scooped her litter box. I really liked her service because Lucy doesn't do well in boarding facilities. Kathy's service comes at a good price and she is indeed, very reliable. She did well with Lucy's quirks, our home alarm system, and just allowing Lucy to warm up to her. She even gave some pointers that would help Lucy through being home alone during my time away. I also really liked the text messages and pictures sent to me each day after a visit to let me know that everything was ok. I'd definitely recommend Kathy!

While I haven't personally needed pet sitting services myself, I have had the pleasure of watching…read moreKathy with animals over the years. And I can confidently say that Pawsitively Reliable Pet Service lives up to its name. The care, patience and genuinel love shown for every animal is very apparent. If I ever needed a pet sitter, there is no one I'd trust more. Anyone who chooses this service is in excellent hands. Vicki W.

My Shiba Buddy loves going to Dogtopia South Chandler. Staff is amazing & his playroom is clean…read more It's a great place for socialization & gentle training.

Unscrupulous business. I knew it was a big red flag when they were so eager to save your Cc info…read moreand then charge you for grooming when you tell them that you have declined (did get a refund after I reviewed my statements). I have not gone to their location since July 2026 because I had issuea with my puppy getting sick there (initially got treated for Kennel cough but then found out it was valley fever) but they charged me weekly until this past week in October! I had my cc put a stop charge request in August, but they kept charging me anyway...even after I got a whole new cc number! Good thing I check my cc statements monthly or this would have gone on for God knows how long! Dogs pee and poop right there inside on the rubber mat, and I know they mop, but dogs don't get any outside time in their small rear yard. Going elsewhere where my dog can get more outdoor time in a larger setting where they aren't so close together all the rime.

My dog Hawk loves being here! I have been bringing him to Appleby for the last year for daycare and…read moreoccasional boarding when I have to go out of town. My dog genuinely loves "going to see Lee". He knows what I mean and gets excited. The women that work the front desk are helpful, always keeping communication open when I need to contact. Hawk is 94lbs Shepherd/doberman, but a big lover. I love that he can have space to run outside, the inside space is temperature controlled, they give him room to run but I don't have to worry about him being in the run with other dogs. I like that he is socializing but not allowed to roam freely with other dogs. I see a lot of repeat favorites when I drop him off. Seems like he's got some friends there. 10/10 recommendation for Appleby, I am very very happy with their space and services.

Our normal kennels were full and so we had to go looking for all alternate. And in general, we…read moreshould always have a backup anyways. Found Applebys and they are closer than our other one. Owners/workers are super friendly. They are different in that your dog will not really be directly exposed to other dogs. They can meet and greet through fences but not play together. I guess there are pros and cons to that. My dogs did share a kennel, which probably reduced the price. Be sure you know they only take cash and Zelle. I oopsied and forgot this and had no way to pay when I came to get them. Luckily they let me take dogs home and bring them cash back which was very nice of them.

Wish I could give 10 stars!…read more Sabrina has become a loved and trusted member of our family. She is incredible with our stubborn and goofy pitbull. From walking, to pet sitting: she is the only person we trust to care for our dogs. You can actually go on a vacation, and not worry, which is huge for us. Capable, dependable, trustworthy, and great with all animals. She truly loves and cares for them as her own.

We really lucked out when we found Sabrina of Pet Sitter Pro! Previously, we had been using pet…read moresitters of the "drive by" variety who came to the house, fed the dog, and 5 minutes later were gone. I always worried about leaving town and could not wait to get home even though our neighbors would stop in to check on our dog while we were away. Not any more now that we can count on Sabrina. From the very beginning when she sends you the questionnaire that includes all sorts of detailed questions so that nothing will be missing in case of need to the text message she requests and responds to once you've arrived home we know that leaving our dog in her care is something we can do without the slightest concern. When we are out of town she visits twice per day, walking Chili our lab/pit girl, and even taking her to the dog park! We joke that Chili likes it when we go out of town because she enjoys her visits from Sabrina so much! Sabrina is very knowledgeable about dogs as well. When Chili developed a strange skin problem that was not responding to anything from the vet Sabrina recommended adding an item from the kitchen pantry to Chili's diet and now about 2 months later the skin problem is gone. Sabrina is absolutely reliable, extremely organized and professional, very responsive to emails and texts, and just in general is an uncommon and highly valuable resource. I just don't encounter many people out there in the world who are as reliable and committed to their work as Sabrina. When we return home from a 2+ week vacation Chili is calm and happy. Not sure what else we could hope for...other than to be able to take Chili with us everywhere. In the meantime, Sabrina is a terrific resource, and we are very thankful to have found her. Thank you, Sabrina!

I can't say enough good things about Lindsey!…read more We recently brought home a rescue that I knew would be challenging but had no idea how hard she would be. She was food aggressive, she was aggressive with our family - bit all of us at least once - attacked our other two dogs and literally went to the bathroom wherever she preferred. I'm not one to give up on dogs but knew that if we kept her we needed help! We decided that if we were going to work with one of our dogs - we'd also work with our other naughty dog to retrain him of his bad habits. IN THE FIRST SESSION we saw significant changes in their behavior! She is so knowledgeable, so professional, and she got my kids involved so they know what to do! We just finished our last session and I'm so grateful to her for all of the tools she's given our family to help our dogs be the best behaved versions of themselves! We still have our homework, and they still have a ways to go but this experience has been so amazing! Thank you girl, love ya!!!

Lindsey is the real deal and you'll be hardpressed to find a better training and sitting service in…read morethe Chandler area. We moved away earlier this year and were so SO bummed to leave such a great training and caretaking provider. All of her team is prepared to deal with difficult dogs and help reinforce good behavior, so all of our lunchtime visits included built-in training for our little pups. The team also sent photo updates and left detailed report cards every single day without fail. Lindsey herself is such a boss when it comes to training and is so so patient and welcoming. All of her own dogs are super patient too and were incorporated into the training sessions to help our little pups get used to being around other dogs. We (pups included) miss Lindsey and TLDSH tremendously!