1. K-F Electric

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Boise, ID

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K-F Electric

5.0 (2 reviews)
Open • Open 24 hours

Services - K-F Electric

Electric inspection

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5 years ago

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Drake Mechanical | HVAC & Plumbing Services

Drake Mechanical | HVAC & Plumbing Services

(33 reviews)

So this was going to be a one star review, but I'll tell you the story of why it is not…read more One day, there were drops of water falling from a doorframe in our office. Turns out the floor drain from the a/c units upstairs had pipes feeding into it that were leaking into the flooring around the drain and through the floor into our ceiling. Drake fellow comes out, makes a few little adjustments, convinces me he knows what he's talking about, I pay and he's on his way. Next afternoon, the ceiling is crying tears again. :-( I call Drake again and give them blunt feedback about their repair man and tell them in no uncertain terms that we were not happy with the level of service and quality of repairs performed. Drake sends out two guys this time, and they inform me that our previous repair dude is no longer with the company because of the quality of his work. These fellows proceed to make a trip for supplies and spend at least three times as much time providing a true solution to the problem, and tell me that I don't owe them another cent because it was not fixed right the first time. They explained what they did and why, and ensured all my questions and concerns were answered. I was impressed by the integrity of these guys, and their dedication to do what it took to do the job right. Admitting that the work that was first done was poor and facing us again and making it right speaks volumes. Thank you, Drake Mechanical.

Boss Bill Brown is a company guy. He really doesn't care about the customers concerns. I reached…read moreout several times, only to get the traditional run around. I've asked for some closure, and he somehow transfers the responsibility, and somehow, I'm at fault. Never would have come to you unless you had a product or service I wished for .

Perfect Plumbing Heating & Air

Perfect Plumbing Heating & Air

(120 reviews)

Sherry purchased an HVAC maintenance contract from Perfect Plumbing Heating and Air last year…read more Since she works an early shift, she asked me if I could meet the technicians for her service appointment this morning. She said they had committed to be there sometime between 8 and 11, but had told her they would try to be there at 8:00. This morning at about 7:45 AM Sherry received an email and a text message saying the technician was on his way, and both included the technician's photo. At precisely 8:00 AM, the truck pulled up to Sherry's house. I was greeted by a clean cut and professional young man named Chris, who introduced me to his trainee Colton. The first thing Chris asked is if I was OK with where he had parked his truck. Chris explained they would need access to Sherry's HVAC unit, the compressor, and the thermostat. They laid out a mat in front of the HVAC unit to catch any debris that may escape during cleaning, and when they came inside for me to show them the thermostat location, they put protective covers on their shoes. They presented me with an iPad for signatures authorizing the work they were performing, said the service would take from one to one and a half hours and that they didn't need me to stick around, and that they would leave a written report on Sherry's counter when they left. As I left, Colton was *wiping down* the inside access door of Sherry's HVAC. I'm a process guy, so when a company exhibits process perfection in their customer interaction I am confident that they will follow that process even if I'm not there to watch, and that everything else in the back of house is in order. Perfect Plumbing Heating and Air is one of those companies.

Had an appointment to get our furnace serviced. We scheduled a time between 8 and 12 PM, so my wife…read moretook off work to be home and they never showed up or updated us. We had to call them, and they told us their technician would not be able to fit us in until the afternoon. Disappointing when you take time out of your day and work schedule and no one ever shows up. Their Yelp rating speaks for itself. Please beware of this company.

K-F Electric - electricians - Updated October 2026

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