Great service, excellent communication, fast repairs. Mower runs as good as new! And they are…read moresuper friendly. Drop off and pick up was soooo easy! This is my new spot!

I took my mower in and told him pretty much exactly what was wrong with it and what he could do to…read moretest it to be sure, and then after waiting in line for three weeks he decided to complain that the carburetor was after market and that it wasn't assembled, even though it was specifically disassembled to make it possible to test and see what I had said initially. He ended up charging me $99 to take parts off that where unrelated to the problem, and suggested several times that the problem wasn't the governor. My mower was over revving uncontrolled and the throttle did nothing. This started randomly during my last mow of the year while I was unloading the grass bags. In the spring I took it all apart and tested everything out again. By removing the linkages in the throttle assembly and testing each individually I found that the governor linkage had absolutely no resistance even when the mower was running way to fast. It should be pushing back against the throttle to slow the engine down. Manually manipulating the carburetor could speed up and slow down the mower but still there was no feedback on the governor arm. When I looked online this was a commonly reported problem with the B&S V-twin. I took this in to JP and told him all of the above because I didn't have time to open up the block to debug and fix. When he called back he told me that the carburetor wasn't assembled right, the seals were leaking, and that he would need to reassemble all of it and replace the brand new carburetor with a OEM part in order to test the mower. He clearly had never turned it on or even tried troubleshooting. I refused further service and took the mower home. He insisted that the governor felt like it was working fine at several points in this process. After disassembling the motor I found all the bits and pieces of the governor in the oil sump pan. Just as I had said, the governor had exploded in the case and wasn't even attached to the motor any more. There was also a crack in the crank case directly behind the starter mower that wasn't visible until the motor was opened that likely makes the motor not even worth fixing. In the end had I followed his advice I would have been hundreds of dollars in the hole before he even tried troubleshooting the issue and found the underlying critical problem that he likely wouldn't have been able to repair anyway.

Fair prices for work completed and was completed timely. Would highly recommend themread more

He did a fantastic job. My mower is easier to start now than when I first bought it. He lets you…read moreknow what is going on and what parts of any your mower will need. I would definitely recommend him.

Ken was very friendly and helpful. He quickly got my mower running and the price was right!read more

Chris and Chloe at Heavy Equipment Parts gave me awesome service. As a walk-in customer, I was…read moretreated like royalty. Chloe helped me find the parts I needed. She was patient and professional. Chris helped me get the parts. He offered me some guidance and great advice to help me get my backhoe back into commission. It's obvious that this business hires great people who want to serve their customers. What an awesome testament to a great work environment!

Was having issues with my cruise control in my motorhome. 45' WANDERLODGE bus with C-13 Diesel…read moreengine. Owned pushers for 20 yrs so very familiar with service centers across the western US and Canada. This bus is new to me and my first experience with the service center. Was able to get an appointment ASAP with no issues. Easy access in and out (important when driving these things!) The shop has the be the cleanest there is and the waiting area looks like Macy's with everything thing a dedicated CAT owner might dream of! The parts counter is clear un cluttered and the guys could not be more friendly and helpful. Not only help you but also the cashier (nice touch). My service tech found me in the waiting room and took me out to the bus. He politely hooked in and stayed on it for about an hour until it was dialed in and all the controls were adjusted to my preferences! Answered all my questions and had me on my way. I was able to get pricing on services such as oil changes and found them to be 30% less then the best prices I had found! I'll be coming back here for a long time!

After scouring the internet for someone that did repairs on EGO products. I discovered PRECISION…read morePOWER EQUIPMENT in Nampa. The owner, Eric Poradsih was extremely helpful and was able quickly made the repairs to my lawn trimmer. I highly recommend PRECISION POWER EQUIPMENT in Nampa.

Eric was so helpful and knowledgeable. He helped me over the phone repair my generator,,,I highly…read morerecommend them

Richard made quick work with a problematic issue on a custom tricycle that no one was able and/or…read moreconfident enough to fix. Richard is nice and professional and does great work at a great price. Thank you Richard!!!

Richard did an amazing job on my 2jz powertrain cart and it's still working solid years later. Wish…read morehe was still in so cal.

I tried Carlson Small Engine because of the lack of negative reviews, he was more convenient than…read moresome places since he's in the middle of Caldwell, and since he was available and answered the phone or called back pretty quickly, and his hourly rate was more reasonable than most these days. And I love that's he a young entrepreneur, and he's doing a practical job to fix things with his hands to help support himself/ his family and help reduce waste in our disposable mindset culture. And when you talk to him, it becomes clear that he has a generally good attitude and is customer-service oriented. I also greatly appreciated that he was patient with the extra time it took me to take the info he gave me and research more, and ask more questions, etc., to make sure I felt comfortable with the work that would be done, and the end price of $120ish was pretty reasonable, in my opinion, to repair a 10-year old Briggs and Stratton mower engine that had started leaking oil profusely when running and hot. I and my children have now used it a few times to mow the yard and it's working great! it seems a little harder for me to pull the starter cord than it did before, but it could just be me, because the children didn't say anything about anything being challenging in any way. They zipped right through mowing like they usually do. He gave me a heads up that he was in the middle of working on a side by side or something when I dropped it off just before July 4, so it took him a few days to give me an initial estimate. Then it took days before I got back to him with the holiday and visiting my mom elsewhere and everything. once I felt comfortable and paid Sam for the invoice, which he sent electronically through email, it was only a few more days before he told me it was done. A few other places I called were booked out at least a couple weeks before I could even drop it off, and it got checked out and repaired while I was elsewhere, so I wasn't home to mow anyway. And other places' hourly shop rates were definitely more! The whole experience was MUCH better than throwing away an inexpensive and repairable mower and then buying a new mower for 3 or 4 times the price of what I paid for repairs or for that mower when it was new, especially when a new main gasket and new spark plug and sharpened blade breathed new life into my current (basic but reliable) Weed Eater brand mower (yes they made a mower back in the day lol!!!). I had just barely changed the air filter so that wasn't needed. Sam answered all my concerns and gave me time to research others' use or not of RTV on the gasket, explained how his invoicing and payment processes worked in advance, etc. and I got it back cleaner than it's looked in years lol. Overall positive experience and I'll definitely take that or another mower to him in the future for repair or maintenance!

I payed them almost 2k. Very hard to get ahold of. I've called every day for the past week. No…read moreresponse!! Text no response, email NO RESPONSE!!! I talked to them in person in cascade that is how I heard of them. Right now NOT HAPPY WITH THERE SERVICE!! they were supposed to do engine work.

Ed is either not honest or not skilled, possibly both. We bought a new Firman generator that ran…read morerough and died under a load. He diagnosed as sand in the fuel. We use the fuel for all our small equipment - no issues. Sand in the gas is not covered under warranty, but Firman agreed to split the cost by covering new parts and we cover labor. We could live with that. After no call back from Ed for over 3 weeks we finally picked it up to have the exact same issues! Firman agreed to replace our generator due of the horrible service we endured with Ed.

We could not be happier with the customer service, communication and follow though with Tyson! He…read moretook our 1996 4-wheeler from not starting to running like a champ. Tyson gave us door to door service, a fair price and a remarkably well oiled machine. Thanks Tyson!