Graciously helped me with a flat tire. Had a huge nail and they repaired it quickly and at very…read morelittle expense. Very friendly.

Came in just for an emission inspection and was done and leaving within 10 minutes of pulling up…read morewith no appointment. Flavia was quick and fun to talk to. Was recommended this place by a friend of mine and was not disappointed.

I went in because I had low air and they found a nail in my tire. They took my car and they got a…read moreplug done pretty quick even though they appeared to be busy. The guy behind the counter was really nice. He actually had a personality and acted as if he cared about customer service. I know that sounds crazy but in this day and age, most people seem to act like they hate their jobs. Also, the last time this happened, I took my car somewhere else and the tire light wouldn't turn off. The place I took it to before told me that I just had to drive it and let my car relearn and eventually the light would go off. Discount tire brought out a little tool and just fixed it for me right there on the spot. I prefer it that way. Having the light stay on just made me nervous like something was gonna happen. I definitely recommend.

The guys greeted me immediately, even though they were busy with other customers or on the phone…read more They were pleasant to speak with and willing to go the extra mile to help me. I had a very large vehicle and trailer that was difficult to disconnect for several reasons. They were out of their way to help me get my tires situated and get me back on the road. Thanks yall.

Excellent auto and tire service on all my vehicles. Great rates and friendly customer service!…read moreThese guys are honest and trustworthy!

I checked the reviews and they were good. I needed my tire check and to find out it was pretty bad…read more So I replaced that one but they gave me a really good deal for two tires so that's what I did. A gentleman came out greeted me in the parking lot guided me to where I needed to go and the service tax Sebastian the one that took care of me was especially polite and very quick. I was in and out within 15 minutes I'd give him a 10 star if I could.. The whole staff was nice. I definitely recommend coming here.

04/02/2026 We just left Mavis purchasing 2 front tires for my Buick. Alex D. is great, we was in…read moreand out with no problems. Now I'm back rolling and it feels great. Customer service is the best I have ever had and prices are definitely reasonable. I will be back for my car and my son truck. THANK YOU ALEX D. SEE YOU SOON

Horrible experience. Slow incompetent employees. First person there took 1.5 ! Just changed a tire…read moreto a different wheel, no vehicle. Said tire had a hole but didn't fix it I had to plug it when i got home, then didn't replace valve stem but charged me for one, so it was flat next day leaking valve stem. LAZY! So I had to replace valve stem. now it's good. AVOID THIS PLACE ! You.ve been warned ! Update: Now the wheel weights fell off 2nd day ! I saw the lazy dude try several times to hammer on the wheel weight on,( which is how you should do it), then he was so incompetent he just gave up and used stick on weights, but DIDN"T clean the wheel first and they just fell off !

5/09/25: Family owned shop. Moe and his cousin Beau were very friendly, knowledgeable, and…read moreprofessional. The shop was very clean and they have very fair prices. I had the brake pads replaced on my wife's SUV at a great price. They also have great oil change/inspection combo deals. They are very trustworthy, will advise of recommended services, but no pushy sales. They have a nice waiting area. The shop is easily accessible from SH 78. I recommend this shop.

Tires & Oil changes is not all that is available, they offer plenty of auto repair services as…read morewell. I have had rotors & brakes replaced. Recently had new struts too! They are very honest and will either provide the parts & labor, or just the labor if you bring your own parts... Was able to get some work done here for a fraction of what other shops were trying to charge!

Had the opportunity to use Breaks Plus Rowlett, to service my vehicle, Steven G the Store Manager…read moretook great care of my vehicle during the visit. He got my vehicle in for the inspection right away, even though they were busy, after the inspection he took me inside the work bay, so I could see what the issue was first hand. Because he knew the repairs would take a little while, the business provided a ride via Lyft to my house, after a few hours Steven G called to inform me that my repairs would take a little longer than expected, and that they would be keeping it over night. The next morning they called to inform me that the work was complete and ordered a Lyft from my house to Breaks Plus for me to pick up my vehicle. When I arrived, he went over the repairs again to ensure I understood what they did. As an added bonus, Breaks Plus gave me a military discount, that reduced my bill by a couple hundred dollars. All in all, I'd say that I was more than pleased with the service I received. I'm glad that I no longer have to listen to the "Que, Que, Que, sound as I'm driving down the road. Remember sound effects are free...............

I've been a long time loyal customer to Brake's plus. Over the years I've become to know each…read moremanager. I have the personal cell phone to Brandon , and Jason who were previously managers at that location. And I was getting to know Steven because I trusted what he told me and I knew he backed the work like every manager I've come to know. But my most recent experience with Steven off for the recent birth of his child. Left me there with Angelo , I believe. My wife's brake lights wouldn't turn off, my friend who is a mechanic said check switch. I bought one and got the old one out but couldn't get the new clip in to install switch. So I drove my wife's car to brakes plus to keep her safe. The fill in manager asked how he could help. I said my wife's brakes lights wouldn't turn off and asked if they could install the switch I had bought , but couldn't get in. He asked how I knew it was the switch I said my friend said start there , he asked what if this doesn't fix it , then I said I'd happily pay for a diagnosis. The mechanic drove the car back to a bay and about 15 mins later it was running outside the door. They said it was fixed and I asked if the brake lights were off and the trac warning was too. He said brake lights were off that the other light was on, but could turn off after driving it. We got home and brake lights or trac warning light didn't turn off. So we both returned and I was upset. I asked what happen to my wife's car being fixed? He told me they installed the switch like I asked. I told him I wanted it fixed like he told me. I asked if they adjusted it and he told me it wasn't adjustable which it can be. I was yelling and and he grabbed the phone to call the police after he said he wasn't going to work on her car and for me to leave. I left the building and tried slamming door , but a safety mechanism in door prevented that and it was left open. I left the property in my truck , and my wife kept insisting her brakes be fixed so it was safe for her to drive. He threw her out too and said he was calling the police because I broke his door. I made it down the road about 5 minutes from the incident. Rowlett police pulled me over and told me they heard I broke their door and it was $1,200 estimate to get it fixed. I told the officer they got me quick , but how did they get the estimate that quick and he agreed it sounded fishy. But the door appeared to be broke, I said I'd pay damages I caused , but the fill in refused. He pressed charges and I was arrested for criminal mischief and trespassing if I return. Less than an hour later me wife drove by in my truck and the door was working. I have a special needs daughter who rides with my wife often. I coach Special Olympics, I'm not a bad guy, I admit I could've been calmer , but the very recent death of our other daughter 2 months ago has me emotional. But he lied and said work was done and lied about my wife's safety. I've spent probably over $20,000 at that one location. Any other manager wouldn't have let my wife leave the store without functioning lights and would've had kept trying. It wasn't the switch after all. It was the brake light switch stop. A bumper stop on pedals. There was also one brake light out and a running light that could've made y'all more money on the sell, and insuring my wife's safety. We will be filing a complaint and seeking legal action for my false arrest. Picture's added of the lights they felt was safe for my family to drive around on constantly.

this place is a joke, I had called and asked my total from Don and he stated my repair was 2,538$ I…read morehad thought I was higher and they used my own words against me on the phone and charged me 300$ an hour for labor on an AC job and held my truck for 3 days to do the repair. this is a crooked establishment, please do not come here and waste your time or money. Mike is a real gem by the way. his customer service is super super unhelpful. this place is owned by some money hungry foreigner.

Still an amazing facility! Have been using Parkway for all my auto repair needs and they never…read moredisappoint! Honesty and integrity? Check. Professional and friendly? Check. Informative with your safety as their first priority? Check. What more could you ask for with a mechanic? If you're not using Parkway you are not using the best! Ask for James and he will always treat you right!

They are my ever reliable mechanic specialists that takes care of my cars! Very trust worthy snd…read morenever overprice their services. I've been bringing my cars to Bobby and the team at Triple A for almost 20 years. In a world where it's hard to find an honest mechanic, they stand out. They are reliable, knowledgeable, and never recommend unnecessary repairs. Truly the best shop in the Garland area! Look for Rockstar Rob! He has been taking care of our cars! Never doubt his expertise. He diagnosed our RAV4 and quickly fixed the problem. It's running smoothly ever since. These guys are all awesome! Thank you!

I have been going to this location for over twenty years. Bobby is the head man at the shop and has…read morebeen my guy for years. This repair shop is family owned. The people here are honest, reliable, and affordable. They have serviced all of my vehicles when they are no longer under the dealership warranty. The quality of service is A plus. The service is always spot on and they will not charge you for things you don't need. Give them a try. You will be back!