Graciously helped me with a flat tire. Had a huge nail and they repaired it quickly and at very…read morelittle expense. Very friendly.

Came in just for an emission inspection and was done and leaving within 10 minutes of pulling up…read morewith no appointment. Flavia was quick and fun to talk to. Was recommended this place by a friend of mine and was not disappointed.

These guys are honest and keep it real! They honor their warranty work too if you have any…read moreproblems.

Honest, friendly, efficient and fair. Always doing their best to make you happy with the work…read morethey've done on your car. Word in an automotive shop for 3/4 years. I promise you, I know quality service/standards. Tony, David, Casey and of course the owners who make it all happen Mark and Amy Stehr

Had never been to these guys but needed an oil change on my truck. After my most recent horrible…read moreexperience with Valvoline, I decided to go with a locally owned place. I was not disappointed. Fast service, friendly folks, and much better prices. Also, they didn't try to sell me everything that I didn't ask for! It's no frills at all, just your friendly neighborhood oil change and tire shop. I will be back.

Everyone at Shields has been very nice, helpful & most important: they do great work!read more

Their service, knowledge and pricing exceeded expectations. It's an auto repair shop you can trust.read more

Drove 4 hours to watch some grandkids and everything was fine until it wasn't. Started hearing a…read morehuge roar from the engine even when the motor was off. At my SIL's recommendation, I submitted a request to see when Highway 78 Auto could look at it. Took it in this morning and the tech looked at it immediately and pretty much had a good idea what it was. Danielle was super sweet and offered to take me to my daughter's home. A few hours later and Danielle called and said it was ready! Wow! It's hard to find great service like this anymore. Now I know why SIL only trusts this shop to work on his vehicles. Thanks so much for restoring my faith that good, old-fashioned service at a fair price still exists!

Excellent auto and tire service on all my vehicles. Great rates and friendly customer service!…read moreThese guys are honest and trustworthy!

I have recently been back to Lavon Tire Service and found everyone to be respectful and provided…read morequick service.

Highway robbery... $48.75 to install a TPMS sensor. Just the labor...I provided the sensor. I guess…read moreit's my fault I didn't get the price upfront. I should have just went to Discount Tire and paid $20. I have had multiple TPMS sensors replaced and I have never paid anything close to what these guys charged me. I wanted to support the neighborhood small business, but their price was excessive. The tech also didn't program my sensors to the correct wheel location. I had to reprogram them when I got home. I won't return again.

As a customer it is my responsibility to state my experience…read more Over all It was very unpleasant from start to finish. Except that the work has not yet been fully finished. In addition to that, I have already made payment for said work. Do not get me wrong Jeff seems like a great guy to the fullest but, totally had no control over his time frame, he over promised and under delivered with out a doubt. The biggest downfall for me is when I am told that it would take less than one day and it ended up taking FOUR DAYS at the shop. Definitely not acceptable! Especially when I had to keep calling asking when my truck would be ready. The work that has been done so far was not partially done correctly. If I'm going to spend more than $4.000! here I expect a good job. Every time I call I get the runaround and it is frustrating. Below is the work that was done which took 4 Days: - New AMP boards which took 3Hr. - Remove Air lift kit which took them 1Hr. - Adding New Tires. N/A on time - Adding a Light strip at the tail gate. 1Hr. As Jeff is turning in the truck to me 4 Days later, I spotted the following: - AMP board wiring hanging underneath the truck. - Amp board wiring hanging underneath brake paddle. - Light strip un leveled and connected incorrectly. Below is the said work that was not complete: - They NEVER added the bump stops which Jeff said he would! - Light strip installed incorrectly! - Here is a funny one. I raised my concern about the issue regarding the light strip not being strait. Jeff literally gave me double sided tape to what apparently he expected me to fix it. Since after Four days at the shop wasn't long enough he said to me "Hold the tape and bring it in next time and I will fix the connection also" I'll tell you one thing. If I have to bring my truck back literally after a week at the shop even AFTER PAYING! That is bad business... Here is another funny one, I am still waiting on that call from Jeff or Mark. They promised they would call back about the bump stop and pigtail connection

Had the opportunity to use Breaks Plus Rowlett, to service my vehicle, Steven G the Store Manager…read moretook great care of my vehicle during the visit. He got my vehicle in for the inspection right away, even though they were busy, after the inspection he took me inside the work bay, so I could see what the issue was first hand. Because he knew the repairs would take a little while, the business provided a ride via Lyft to my house, after a few hours Steven G called to inform me that my repairs would take a little longer than expected, and that they would be keeping it over night. The next morning they called to inform me that the work was complete and ordered a Lyft from my house to Breaks Plus for me to pick up my vehicle. When I arrived, he went over the repairs again to ensure I understood what they did. As an added bonus, Breaks Plus gave me a military discount, that reduced my bill by a couple hundred dollars. All in all, I'd say that I was more than pleased with the service I received. I'm glad that I no longer have to listen to the "Que, Que, Que, sound as I'm driving down the road. Remember sound effects are free...............

i brought my car here to get the alternator replaced and they tried to call and tell me that I…read moreneeded a new radiator. we didn't have it replaced and brought it home but the check engine light was now on. upon further inspection we found they left a fan sensor disconnected and it would've made my car overheat and blown out the radiator. I don't know if it was intentional but it would've costed me another $1000 to fix and no one has that money right now. Please take your car somewhere else

This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.