The staff was extremely helpful; they went out of their way to make sure I was satisfied with the work they performed for me. If you are in the Rowlett area, this is the place for automotive work. I have had so many bad experiences with other auto shops that I'm always leery of everyone and everything. Integrity again went way out of their way to please. They cherish their customers' business and want you to come back, so they will work to please you and meet all of your auto needs. Thanks to all those who have assisted me in making my car in the best shape it has ever been in. read more

These guys are the best around. They know how to fix the problem and I know it's done right.

First time here! Had a great overall experience. I will definitely be using this facility going forward. Bryan does all the things that have been lost in customer service. Personable , detailed , human and just is a trusting transparent person. I will have no issue trusting the care of my wife's vehicle here because of him. Great job today!! read more

They went beyond and above on what I needed done the second I called them. Definitely recommend them for your European car needs. They fitted me in schedule right away without no hesitation. Didn't charge any extra. Best service for car needs. read more

I stopped in on the morning of 3/2/26. My 2014 Nissan Murano had a simple sunvisor that needed replacement. I think it was Charles who helped. Came out and looked at it and informed me that it would need replacement rather than repair. He told me he'd call me after he found the part, which they had to order. He called, informing me that the replacement part was over $100 (I don't remember the exact amount) and that there was additional hardware parts they also needed. Those are extra. And the labor per hour is $203 (that, I do remember exactly). In the neighborhood of $700 somehow to replace the visor. I said I wasn't looking to spend that much. He said, well, we can try to do it without the extra hardware, that will save about $250. That quote was still over $500. For the sunvisor. The car has been well maintained and runs fine. I did not use them. I ordered the part for $24 from Amazon and watched youtube and replaced it myself in 10 minutes 2 days later. And, THERE IS NO EXTRANEOUS HARDWARE. The wiring and clamps are sold as part of the visor itself. It is possible they overinflated the quote because they didn't want such a small job. And maybe they didn't want my caliber of vehicle in their shop since they think quite highly of themselves. Also, I'm female. Just a heads up folks, INTEGRITY isn't part of the shop's values. It just isn't. The labor rate is well above what is normal range for our area. AND THERE IS NO EXTRANEOUS HARDWARE. Yes, I bought an aftermarket part. Sure, they quoted me the actual part. I genuinely still don't know how the quote got over $700. It was not because of Integrity, I do know that. read more

Great service. Very informative in explaining about what needed to be done. They gave a timeframe for completion which was accurate.

First time here for an oil change & Wes was really nice & knowledgeable. Will come back for future service

Service requested and value. They quickly changed out my battery at the end of their day just before closing. I was so pleased with their kindness and quickness. read more

got my car 2021 BMW oil change done from the moment I got the parking lot was treated with attention , respect they did the check in process very fast, excellent customer service, efficient techs, they value the car and take care of it. Great experience read more

They were professional, efficient in what was needed and timely. With courtesy and a warranty. All done by next day and priced fairly. I hope not to need them, but if I do, I will absolutely go back. Nick read more

it took three try's so theyre right third times a charm! Great service, knowledgeable techs.

It was my first time visiting aldo's and i must say out of all the auto shops i've been to before they truly had given me the best customer service i've received so far. i also checked out other european auto shops on pricing and just no one was able to beat aldo's, (which led me to visiting their shop).I was helped out by this man named wes , really cool guy with amazing history to tell , other than that i highly recommend trying these guys out they are specialists when it comes to european cars.( i've worked on cars most of my life and couldn't figure out my issue for about 5 days, but they had figured it out within 10-20min) read more

If I could I would give them 0 stars. This place was terrible. They charged me $1250.13 to fix something that wasn't broke. When I got my car back the engine light was on and the problem they were supposed to fix still existed. Not to mention the car was covered in dirt. I tried to reason with Aldo with no success. He was extremely rude. read more

Very honest folks. Always helpful. Great work. I've been coming to them for years, and I've never had a bad experience.

I had a chance to see Aldo's place on several occasions. He and his guys worked on my VW Passat determining where the very small evaporation leak was in the EVAP system. He's got the equipment and the necessary computer software to work on European cars. After working on my car I was able to pass the vehicle state inspection. Highly recommended !!! read more

I have always been a fan of Aldo's for European car repair since the early 90's. In the last few years I drove an American vehicle so I had a different mechanic, but now that I'm driving a European car and Aldo is back in the picture. He is honest, fair and just a good person. He maintains the same staff and he stands behind his work. read more

Quite honestly the most trustworthy man/shop. I'll be back anytime my car needs repairs. Thank Aldo for setting the standard for the industry. read more

My car had a problem with the clutch; I also asked Mr. Aldo to check the brakes, the coolant, and generally give the car an inspection while digging under the hood. The quote was rather high ($1100) but I thought maybe that was what it cost. When he called me back and the car was ready he also said it needed rear breaks replaced. They were going metal-on-metal, the rotors were bad and it would cost $400. I thought that was too much and declined. When I was picking up the car, Mr. Aldo criticised quite a few things about the car and previous repairs. I did not really like that. It sounded as if he was the only one doing a good job and everyone else was "meeeeeh". Again, he said to replace the rotors and pads. When I got the car home, took the rear wheels off, and looked at the breaks, there was NO metal-on-metal, the rotors were fine, the pads were worn out. The whole thing cost me $36 and 1 hour of work. Now I question the clutch job - was it really broken and was it really worth $1100? The breaks job was definitely not worth $400. Be careful dealing with this shop and definitely ask for a second opinion. read more