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    Rockwall Express Lube featuring Valvoline

    2.8 (41 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Rockwall Express Lube featuring Valvoline

    Oil changes

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    4 years ago

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    1 year ago

    Great speedy service. Friendly staff members. Quick and reliable. Employees don't try to cheat you

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    9 months ago

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    1 year ago

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    1 year ago

    Best service I've had when getting an oil change. These guys know how to treat customers!!

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    4 years ago

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    Customer S.

    Thank you, Valerie! We look forward to assisting you in the future!

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    16 years ago

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    3 years ago

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    6 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Rockwall Express Lube featuring Valvoline

    Review Highlights - Rockwall Express Lube featuring Valvoline

    i have been coming to this location with my two cars for almost a year now and Bruce the gm is UNMATCHED.

    Mentioned in 4 reviews

    Read more highlights

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (78 reviews)

    Caught up there that morning to see about getting an oil change. Was very helpful and even told me…read morehe had a coupon and I could use that towards my oil change so saved me $50 and was in and out hour..

    TEACH YOUR EMPLOYEES WHAT IS REAL CUSTOMER SERVICE!! I got there at 8:05am, there were 3 people…read moreahead of me. I stood for 45 minutes (I use a cane for my bad back and standing is not good for it) all the while there were service techs sitting playing on their phones and others wandering around doing nothing!! That was bad enough but seeing as I had just been there 2 days ago concerning my 10 month old battery being DEAD AGAIN I was not happy. They finally replaced the battery but wanted to CHARGE me $21 for scraping the poles!!! I refused (I'm on a very tight SS only income and more worried about paying my rent next month or be homeless). Bill said he could wave that if I applied for one of their credit cards!! I said I don't want that and next thing I know he has used my ID to fill out most of an application and said sign here then you can cancel it!!! Fortunately I got that canceled quickly (they seemed used to doing this). Then as the younger woman is handing me my keys and stepping way too close to me as she explains that this "new" battery has no warranty she is forcing me out the door!! I get in my car turn the engine on and the Check Engine light is on. I flagged the guy down that worked on my car and he says it was on when he charged it, like it's no big deal!! They did finally admit the original battery was defective so I don't understand why the replacement hasn't got a warranty? Did they even give me a new battery? I hate this place. So unprofessional and irresponsible. Nobody care anymore about customer service, especially Firestone.

    Rockwall Express Lube featuring Valvoline - oilchange - Updated May 2026

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