I came in on a Friday for an inspection. The wait was long, so I told him I would just come back on Monday. I made a special trip on Monday, and this was the only reason I left the house that day. When I arrived, I was told the inspector is there every day EXCEPT Monday. It was incredibly frustrating to waste my time and gas because I was given incorrect information. A simple heads-up on Friday would have prevented the unnecessary trip. I'll be taking my business to a competitor instead. Kwik Kar is better anyways! read more

I had an oil change done here a while ago and paid an outrageous $209. Recently, I went to the Dallas location of Brake Plus for another oil change and only paid $160, which made me question the pricing here. Today, I called the Rockwall location, just 5 minutes from my home, to make an appointment. They quoted me $135 over the phone, but when I arrived, I was shocked to find out the price had jumped to $209. When I asked if they could match the Brake Plus price from Dallas, the owner flatly refused, claiming that oil prices had gone up. I reminded him that I had previously paid $209 here and only $160 at the Dallas location, but he dismissed my concerns with, "I own this business." While I appreciate his honesty, I cannot support a mechanic shop that operates with such a condescending attitude. I will be taking my business elsewhere in the future. read more

Thank you for taking care of us!!! Love the service and the people. I won't go anywhere else!! Thank you thank you Thank you!!

New to the area and needing an emission test for my car, I called Brakes Plus and spoke with Don who told me to bring my car in. When I arrived I was greeted right away by Don who I spoke with on the phone earlier. Don was very professional, polite and helpful and assured me my car would be done in 30 minutes. He was extremely helpful and friendly and my car was done within 30 minutes as he stated. read more

DO NOT GO HERE!!! I took my car in to get the brakes checked. I was told that the rear brakes needed to be replaced so I did that and also requested to have an alignment during that same appointment but they had forgotten about that so it wasn't done. I gave it about a week for the weird noises to go away and let the brake pads and rotors adjust. The squeaking persisted so I brought it back in. I was told that the brake job was not done correctly so they would totally redo the job and my alignment. That same evening I brought my car back from being fixed the second time, I was going to run an errand until I realize that the brake pedal went all the way down to the floor. They had suggested they send a mechanic to the house, but I insisted they tow it back to their shop to have it appropriately worked on. When they brought it back to my house, they said that the reason why my brake pedal went all the way down was because the reservoir was bone dry! I'm not a mechanic so I wouldn't know how to do anything like that in my car couldn't have just done it itself. It seemed as though Matt was not taking responsibility for that. So apparently, they fixed it that time(again). The very next day when I pulled my car out of the driveway, again the brakes were making a grinding squeaking noise. I paid good money to have good quality service. My car has been a hazard to operate since i brought it to them. I'm done contacting them. I'm taking it straight to corporate and further if I have to. 9/13/25 - 11/3/2025 read more

Do not come here. Made an appointment for 11a-12 noon to replace all four brake pads. Three hours later, I was out the door. If you are looking for timeliness, stay away unless you enjoy killing half your day. read more

Tried to give them another chance, went up to get oil change and fuel filter. Was quoted two $250-$300. Called me a few minutes later after I already gotten a ride home, and said it was gonna be close to $500. I had already called the auto parts store for the cost of the fuel filter in the oil filter. $10 for oil filter $31 for fuel filter. Never again, stay away from this place. read more

Although I have used this business several times in the past; I will not do so in the future. When I checked my vehicle after having an oil change at Brakes Plus in Rockwall I found that the vehicle was 1 1/2 quarts low in oil. The general manager for this site offered apologies, but he did not offer compensation for his employees error. In addition to the oil change, I had the brakes flushed. Within two weeks after the work was completed my wife experienced a brake fade. One of the brake bleed screws was loose (I could turn it with my hand). I had to correct and refill the brake fluid reservoir before she could return home. Due to the sloppy work performed on my vehicle, I will look for another vendor for future work. read more

Really appreciate the smooth teamwork here at Brakes Plus Rockwall on South Goliad. Some repairs seem simple at first, but when a major car company puts the reverse camera into the lock-latch housing of your trunk opener, guess what? What! 260 bucks! At least Brakes Plus will honestly tell you, in case you want to hold-off, or shop around, etc. They have plenty of customers, just because they treat them right AND they do good work. Brakes Plus techs will always have guys with experience, so all types of repairs are done. They don't sell tires, but they can do an amazing variety of repairs. Anyways, repair got done, and done right. The new reverse camera is crisp & clear, but more important is the new lock is installed. Thank you Brakes Plus Team! read more

First thing first, making an appointment is absolutely pointless. This is the 2nd time I've come here and the second time it has occurred. This time around I had an appointment for 11am. Came in early at 10 am and as of 4pm the car had yet to move and be inspected. What's the point of appointments if you are going to be off by 5 hours (and counting)? The appointment system needs to be better optimized so customers can get a better sense of a ETA. The excuse I got was "well when 20 people book a 8am appointment it backs everything up and customers don't get that". Fixed the calendar to block time slots based on availability. Easy fix to their site. Outside of that, no problems but the massive gap in timing has left a sour taste. read more

This place is the best. Any service they provide I will be back for. Ashley at the front desk truly is a one of a kind human who goes above and beyond. We moved here from across the country and our brakes were SHOT! Their garage was full but they ordered me a Lyft, sent me home & PICKED ME BACK UP when my car was done! Door to door service and they had my car done THAT DAY. Absolutely floored by the service and the fact that they don't overcharge. Thanks Brake's Plus!!! read more

BEWARE!! My car wouldn't start, so I jumped it, then took it to Auto Zone to test my battery. The reading came back at 68%, so I then took it to Brakes Plus for a new one since my battery was still under warranty with them. As SOON as I walked in to Brakes Plus, Adam told me that it may not be my battery, but my alternator before even looking at it. After he "inspected" it, he came back and said there was nothing wrong with my battery, and even showed me the reading he "took" which showed my battery was at 100%, and said that it was in fact my alternator. I told him that I was going to get a second opinion and took my car to Christian Brothers. Well would you know, the reading from CB matched up with the one Auto Zone took, and they even said my alternator was just fine. Safe to say I will not be returning to Brakes Plus. They're a bunch of liars, and don't want to stay good on their word when they could just gouge you for more money. ALWAYS get a second opinion!! read more

This is my home store and they do all my alignments and brake rotor/pad replacements. Like every Brakes Plus location I've ever been to in DFW, service is amazing and the definition of southern hospitality. Prices are transparent and there are online coupons for almost everything. I have access to lifetime warranty for some car parts, and they gladly use my provided parts and simply charge me labor. I can't recommend them enough! read more

I've been a few times and this shop is the best around. I've brought multiple problems from previous shops and they have done a stellar job of diagnose and FIXING the issue all in a timely manner. So thankful to have a shop like them. They are my good to place for here on out! read more

So there are many places to take your car for an inspection. I have two vehicles so it's a pain to take them both for oil changes and then state inspections. In March, I had an oil change and I thought it might be too early since my inspection sticker was due in September, however somebody here told me it wasn't too early so I had the state inspection done. Imagine my annoyance when I found out the inspection was due between July 30 and September 30. for the registration of course. I came in annoyed but prepared to pay again... but I didn't have to do that. I went out feeling like I had just had a visit with a good neighbor. These guys absolutely put the Rock in Rockwall Brakes Plus on Goliad. Very happy I was not grilled for my part in lack of researching, instead, Chris Stockert, who has taken over as general manager in October 2023 simply said, "...not a problem, we will redo at our expense.". I think we can all agree that customer non-service is abundant in the world and locally right now, but not at Brakes Plus. I will continue to do business here as long as I live in Rockwall.. And by the way, the bad reviews seem to center around people who have made appointments to bring their cars in. I'm very happy these people even offer appointments as some do not. If these guys are to cars like doctors are to people, appointments, run, long keep that in mind and also keep in mind, they have a nice key drop if you want to bring your car in the night before. Just my two cents.. read more

Aidan saved me, literally. I came in today because my front brakes were squealing, though I had them and the rotors completely replaced 10 months prior by another reputable auto shop here in Rockwall. My brakes were improperly placed, pins were missing and he said "one hard brake and they could have failed you and you could've died". I knew something was fishy, my car hadn't been driving the same and they were able to fix everything and have my car safe again in just a few hours. Grateful for Aidan's kindness and professionalism and the other mechanics that worked on my vehicle were very nice and funny as well. Found my new auto shop! :] read more

Bridgette is the bomb!! A true car girl and very helpful. If she's there and helping you then you can trust her and the techs. Great pricing and can help you figure it out with fair pricing. I had new struts installed on old BMW and I have several classic cars. Thank you! read more

I was referred to Brakes Plus by Discount Tire for a stud replacement and they got me in for a same day. Considering the great service I had received from the time I walked in, I asked about some fluid flush/change services and the lady (Cassie?) was consultative (and not sales focused) in her explanations, which I appreciate. I will definitely be back. read more

Been here for brake check and repair. Fair prices. Clean shop. Knowledgeable staff. Had good experience and they don't try to upsell you. They do more than brakes - can change oil, alignment, flush fluids, state inspection. read more

I had a 9 o'clock appointment, arrived @ 8:45 for a basic oil change, car was taken back at 9:25, was told the oil plug was stripped.. would be about a 15-20 dollar charge? Agreed to the charge, an hour and half later I had to ask for an estimated time frame, " oh we don't have the part, I will go pick it up " I have no idea why they didn't give me a heads up on waiting for the part? I have never waited for a basic oil change for two and a half hours, 8:45-11:20 with an appointment. No apologies and charged more than the quoted price. Several customers were there before me and still there when I left. Seems they were getting brake work done, I would not recommend for an oil change. read more

The day started off by taking our F-150 to the Ford dealership for an oil change and an overall inspection before our vacation which will be about 1,600+ miles. The Ford dealership informed me that the front and rear brake pads AND rotors needed to be replaced which was estimated at $1,200. I went to a brakes plus in Garland for a second opinion which ended up that the truck needed brake pads but the rotors were fine. Being told two different thing, I figured I should get a 3rd opinion. Andreas at the Rockwall Brakes Plus location is SUPER friendly and was transparent with the inspection. He listened to the events from the day and got to the truck within 5 minutes as well as an estimate/completed inspection within 20 minutes. Andreas took the time to explain the conditions of the pads, the rotors, and the recommended next steps. He was detailed in explaining that the truck needed new pads but rotors just needed to be resurfaced but didn't need to be replaced. The work is more than half the price of the Ford dealership. Andreas was patient and was able to answer all my questions. I will definitely be using the Brakes Plus Rockwall again and fully trust the work that has been completed. The facility was very clean and offered water and coffee. read more

I went in to get my brake pads replaced. Got the estimate paper, and JUST for the pads on the front & back of my car i was quoted almost $700 Do not recommend. Got 3 other quotes from different places all under 200 dollars. read more

every time I make an appointment I'm still waiting 1 to 1 1/2 hours. what gives? Why have an appointment if it's going to take that long. Don't take so many appointments that you can't get your customers taken care of in a timely manner. Again I had to leave without getting my oil change done. read more

They totally messed up my sons car here, just putting spark plugs in! Came out with check engine light on and drive train warning, no power and shaking. The customer service and communication were horrible. Had to take it to a different Brakes Plus to fix what this one messed up. Two days worth of headaches. Do not take your vehicle here. read more

This is my 3rd visit. I can't be happier that I found this place. They are honest, quick, on time and have great customer service. A+ I will be back! Thank you. read more

Went to get my brakes looked at and an oil changed. My brakes were making screeching noises so i asked them to identify the problem. Within 30 mins they had found it and gave me a couple of options to fix the problem, overall great help, friendly, and efficient! read more

Brakes Plus - Oil Change Stations Near Me - Rockwall, Texas

did a appointment @12:30 for a fucking alignment and just now @4:11 they wanna bring my truck up these dam people don't go by appointments so don't waste ur whole day here like I did 0 STARS read more

4 hours and counting... I've been waiting for 4 hours now, and they still haven't even finished turning my rotors. The only service I needed were turned rotors and new pads... at this rate I could have driven to Austin or Houston to have them changed there. Very very poor performance for such a simple task. Will never come back here. If you value your time, stay away... they pulled my vehicle into the bay fairly shortly after arriving. I was quoted an hour at arrival for an entire brake service... I guess requesting them for fewer service items means longer wait times! read more

Fair and reputable business! Mechanics and technicians.....manager....know their stuff. Good staff that listens and communicates. Highly recommend for your local automotive repairs and scheduled maintenance. read more

I took my car in yesterday. Brian waited on me and diagnosed my car. My car needed new brake pads. He also completed my vehicle inspection. Brian is informative and professional. Well done! read more

Great price and they worked on the truck right away. Glad to see that they checked everything, but just charged me for what I needed.

I brought my truck in for service for the second time today and Peter Haley was AWESOME!! Gave me a great price on the work I needed done!! The tech that worked on my truck (James) will be the only one to work on my truck from now on!! I spent 25 years in the automotive business (mostly in service) so I know good work and good service!! Thank you Brakes Plus, Peter, and James!!! Thanks for the follow up call Peter!!!!! read more

Great place great staff and very affordable. These guys take care of both of my vehicles I'm am very happy with their service

Not a big fan of franchise/big businesses for a vehicle but this place is pretty solid

I was at another auto care shop that didn't provide good customer service and told me to come back next week to fix a significant break issue. On my way home, I called Breaks Plus, and Ken told me to come in right away -- even though closing time was in 30 minutes. They took care of my breaks immediately and with care. read more

Anyone you speak to is super polite and attentive!! I come here for all my car needs and I know I'm getting the best done for my vehicle!!

Great location! The employees there are very well knowledgeable, and explain everything step by step. Will recommend to anyone

I took my car to the NEW Brakes Plus in Rockwall in February for a second opinion. Firestone originally told me suspension bags needed to be replaced; Brakes Plus said NO, THE PUMP NEEDS TO BE REPLACED. I listened to Brakes Plus and had them fix the issue and paid $900. One month later, I am still having the same problem, took it back to Brakes Plus and now they are saying NO, IT'S NOT THE PUMP ITS THE BAGS AND IT WILL COST AN ADDITIONAL $2K. Buyer be ware...they don't know what they are doing. Disappointed in Rockwall.... read more

Ken went out of his way to ensure my experience went great! He helped me gain some knowledge on my brakes and helped my wallet! I highly recommend coming to this location for all your vehicle needs! read more

Great job and fast service. They did an amazing job with my brake service. Highly recommend this place.