Brought my car in for tires. They took forever and ended putting a smaller size on and not telling me. What are the chances I want to make a low rider out of my white Corolla. Then they charged me more for "Low Profile" tires. Stay away. read more

In short, I just wanted to say thank you to Jason (the new manager) for being awesome with his assessment and recommendations to make sure my truck was safe and operating perfectly. Proceed if you'd like the long version of how I've come to trust Jason and would highly recommend him for any auto service needs if you're in the Orange area. I brought in my 1989 Toyota Pickup to repair a flat tire with a nail in it. Now for those in the know... this truck is deemed as "indestructible" at least engine wise, which led me to neglect some of the other wear and tear parts such as the brakes in this case. Jason was very thorough with his explanations as he identified the issues with my front brakes without making me feel bad for driving it (with the screeching sound) for at least the last 1000 miles or so. I had let them go for so long, they were past the point of re-surfacing the rotors since it was down to the point of metal on metal rubbing. Jason didn't push or try to up sell in any manner, just gave me his honest recommendations since it was a matter of safety and that I should get them taken care of. I proceeded to let him work on my truck which he was very diligent in keep me informed as they opened up pandora's box. Jason kept me well informed as the work was being done on my car as requested. I brought the truck in at 8:15am (without an appt) and they were done with all the services by 3:30pm. My truck is running like a champ and I can't thank Jason and his team enough for working on my truck. I live up in LA area with family down here in OC, but plan to schedule my truck maintenances around when I'm in town for the pleasure of doing business with Jason and his team. read more

Walked in on a week day morning to uncover a problem on my girlfriend's car and received the best service. William was very patient with me, helped me to clarify what the problem was, brought me the mechanic and made sure everything got taken care of. After that, Humberto took the car and did a full inspection for FREE! They wanted to make sure I could get back on the road as soon as possible and be safely prepared for whatever might come next. Great service, great treatment. Definitely would come and have been back for the last 15 years. read more

I went in to Just tires this morning and was welcomed with an abrupt we open in ten minutes. Ok no worries so I walked around. Then a young lady came over to help. I explained to her I have a piece of glass in my tire. She said oh we don't fix that because glass splits the rubber. Ok could you look at it? Sure so she got a water bottle and wiggles the glass with I tire pressure monitor and sprays water and says it's leaking air!! We don't fix that and before she went on I said ok thanks. I then drove to Mountain View tire and service and met a nice man named Bob. Bob put the car in the air removes the glass and explained to me the glass did not penetrate the tire your all good no charge now that's how you should run a business with honesty and integrity not lies!! read more

Please don't go here. My daughter purchased a new tire here and within two months, it just died. I called and spoke with Brandi - what a horrible person. It is as if she has memorized a set of statements to give to customers which have nothing to do with the problem. I am suspicious of a company which receives only "1" and "5" ratings. The tires were bad, the price was high and the service-OMG! Brandi told me that the Kelly tires she sold me were a "little sister" of a Goodyear tire - What does that even mean? The problem is a lack of ethics. I am now terrified that my daughter's car has their product. I purchased three times from them - "Little sister" tires that I can't trust. If you love yourself and your love ones, please go elsewhere. read more

I went here last week because I had a coupon for an oil change for $17.95. It came out to about $21 with the "oil disposal fee" + tax, so still pretty cheap. (The coupons are on the back of the receipts at Stater Bros on E. Collins by the way). In addition to an inexpensive oil change - apparently my air filter wasn't the right size, they told me that whoever had put it in last used the wrong size. Well, at first when they mentioned it, I thought they were pulling the old Jiffy Lube scheme, where they bust out an air filter, sometimes one that's not even yours and tell you everything that's wrong with it and try and sell you a new one for $60+ - But that's not what happened at all!!! They ended up changing it for free and not charging me for it, and even went to the trouble to get one that fit (I drive an older car) from a shop down the street. So not only did i get a cheap oil change, they helped me with another issue free of charge! read more

I went in at 6:25pm (35 min before closing) so I can get an oil change; but I was turned down. So they lie when they say they close at 7:00pm. I explained to them I didn't realize I needed an oil change badly until that night. My engine had no oil in it when I checked the dip stick; so if I don't do an oil change ASAP it will ruin my engine. Knowing this they said I can come back the next morning and that's all they can do. The next day I returned for an oil change and it was a two hour wait. Oil changes don't take that long and they knew I was coming. Not to mention their attempt to sell me things I don't need like an air filter when the car is new and sell me tires even though I have brand new tires. Overall this place is clearly just money hungry and they don't care about their customers. read more

I had an emergency where I needed to get two tires on my daughters car so she could drive back to Arizona the same day (started school the next day). I had an appointment at another tire dealer but I was 15 minutes late due to my job (yes, I too work on Sundays), and they said they would not be able to complete it that night. This was Sunday and all tire stores close at 6:00. Let me state here, I DO NOT recommend this but I called this store at 5:01 and explained my dilemma. The Advisor I spoke to verified they had the tires I needed and said if I got there in 15 minutes they could get it done. I was there in 10 (did not break any traffic laws), and they wrote me up. All 3 employees I saw jumped in and had me on the road in record time. Thank you all the staff for saving the day! read more

This is one of those experiences where you come away saying I didn't know people were still thoughtful like that these days. The team at Just Tires in Orange, CA IS WORLD CLASS. I drove in at about five minutes to closing with a slow leak in my drivers side rear tire which if not fixed would have stranded me at home the next day unable to drive to work plus the hassle of getting my by then flat tire to the shop for repair. The Team gladly took me in, stayed an hour after closing to fix my tire, and put me safely back on the road all for, get this, no charge!! Never a frown on any of them nothing but thoughtfulness and concern. I will alway come back here for my future tire needs. Thanks Just Tires!!!! read more

I didn't realize I had ran over a nail and soon to have flat tire until a random Good Samaritan flagged me down in a parking lot and helped me with an air compressor so I could go and get it patched. I went to another place and called a few others because it was Saturday night and I couldn't leave me car overnight. The service I at Just Tire received was excellent; I called before I arrived and they were almost finished up for the day. Not only did they patch-up my tire, but it was less than a half hour and they didn't charge me. Nice guys, and they were transparent with expected time for a job/schedule. I'll go back again. read more

I'm updating my review after visiting the Just Tires shop for a second time. The manager went out of his way to personally call me and make it right--in regards to my first experience at the store. He was sincere and apologized about my having to wait so long and offered me a partial refund which was nice of him. It's nice to see that they value my loyalty and value me as a customer. read more

First off, they are open on 4th of July. Winners already. Secondly, went in for a last minute tire fix and received excellent and timely service. Junior and Carlos are sweethearts, I was greeted by their friendly, kind and helpful efforts and appreciate the issue being handled in the most cost effective manner. Junior, thank you to you and your team for doing a stellar job, providing all necessary solutions, breaking down costs for me and taking care of business :) I will definitely return with any future car issues as I know I will receive top speedy service and professionalism. Thank you boys! You saved me from what could have been a disastrous tire nightmare. Also, appreciated the coffee, loved the creamer especially. Till next time! Highly recommend Just Tires in Orange! read more

I don't understand how this place has gotten bad reviews in the past. I have to give the manager, Art, a big high-five. He has been extremely helpful in getting my issues resolved with the Goodyear tires on my BMW. A problem that Shelly BMW has refused to resolve or work out, except asking me to pay $900.00 for to replace each tire (keeping in mind that I just paid over $100k for the car!) Unfortunately, I had to make three visits in the past 60 days, and in each visit they have accommodated me and have been very helpful with great service, even without an appointment. They took it upon themselves to contact Goodyear and get the tires replaced on each subsequent visit without any charge! Thank you! read more

So there we were stranded with a badly punctured tire that our home kit couldn't fix. It was 6:12pm on a Saturday after the Irvine Regional park with a cranky and hungry 3 yr old toddler. They not only took us in before closing at 7 pm but also handed an activity book with crayons. They were amazing and made a very stressful and $$ situation a WHOLE LOT BETTER! Tony thank for that and taking us in. Carlos thank you for your warm smile and amazing customer service. You guys made us able to get back home in Costa Mesa and get back to our weekend safe and sound. read more

Nice guys work there but Very expensive tires shop I've ever been in. There are a lot of places way more cheaper for same tires

Horrible service takes forever to do anything. It's been over three hours to take a nail out of my tire and there are only two other people here. read more

I have never dealt with more incompetent people in my life. They didn't want to mount and balance brand new wheels and tires because they were not purchased there, and when i talked them into it, they came up with the most ridiculous number possible. It's a simple mount and balance, typically 25-30 dollars. They wanted to charge me $250! Stay away, these folks will rip you off! read more

Called this place on Thursday at about 6:30 pm, talked with Chris M. I explained to Chris that I was going on a long trip and needed an oil change. Please note that most other places were closed. Chris was very helpful and extremely polite! He told me to come in about 7:30pm with no appointment. I got to Just Tires at about 7:45 thinking he was going to say it was too late; although with no hesitation he accepted my truck in. Come to find out there was still one car ahead of me. While my truck was serviced me and my son went to grab a bite to eat. I received a phone call from Chris saying my oil cap was missing. I actually remember this cap giving me problems before so it may have fallen off. Chris took the time to locate a cap for me and even picked it up!! Thats awesome service! Will continue to be my new oil change spot. Thanks Chris and Just Tires Crew! You guys Rock! read more

Just Tires - Thumbs up before our trip! Thanks Just Tires! - Tires Near Me - Orange, California

Thank you Brandi. Appreciate you and the guys checking my tires and giving me a quote for new ones. Very professional team.

Been here numerous times . Bought tires for two different vehicles and had a good experience every time. Decent tires for fair price and the wait was short. read more

The store manager there did everything to find a way out of replacing one of my four tires I had bought there only a month before that had blown out due to a defect on the freeway. Luckily we survived the blow out that occured on the I5 with my whole family in the car. We had purchased four new tires for our summer vacation a month before our trip. Instead one of them blew outgoing 75 MPH. Luckily made it to the side of the road and we had AAA and a pump that came with the new KIA we had. There was a tire store at the next exit who said the tire was indeed defective and gave it to use to bring back to the tire store where we had them installed. We made room for it in our trunk to tote it back to Orange. They said the tire store would surely replace the tire. I had fully expected to be in and out in a half hour with full apologies for the mishap. Instead the Manager did everything he could to look for reasons why he shouldn't replace the tire. He asked about miles, tread and suggested that we had somehow been at fault by driving on the road with a bad tire. I purchased two levels up at least and didn't by the cheapest tires. He said Just Tires would not replace the defective tire I brought in because they don't replace defective tires. The Manager was trying his hardest to make a case for the tire company and not interested in providing Customer Service. read more

Ever since I started driving this has been the spot I go to. My family has been coming here for much longer so of course why not go where it's like home. I just want to say Thank You to Junior and his service! Always has been helpful and very professional, from day one he's always helped us out and always gave my family and I awesome deals! There have been times where I have gotten my car service at other spots and I've always left uneasy Because I've had problems happen immediately after or dissatisfied because of the over charge, and I've learned the hard way where now, I only go to THIS Just Tires for the awesome customer service and car service and to see a familiar face that I can trust with my car and the rest of our household. Thank you again to the team at Just Tire's for doing a great job every time I bring my car. Thank you again Junior for awesome service! read more

So when my son came home from Flagstaff (spring break) I looked at his truck and realized that he needed new tires. I immediately thought of Just Tires. After all I've been doing business with them for years. So I had no qualms about taking it to the store in Orange. (4820) It also made it easier for me, since I work in Anaheim and that was the closest store I could leave the truck at for the repairs. 03-19-14, I made arrangements for (4820) to Install two new front tires, move front's to rear, pick the best tire on the rear as the new spare, alignment and balance the tires that they were putting on the rear. I was trying to locate a vibration. I even voice that to the service writer. The service writer assured me he understood exactly what I was looking for. By the way, the tire that they were re-installing on the rear was purchased from your Costa Mesa store in December. I left the truck with (4820) at 11:00 am. Your service order says it was picked up at 6:43pm. On my way home, via 55/405 Freeway. I noticed that the truck had the same vibration as it did in the morning. It also seemed to pull harder to the right then I remembered. Not having time that evening, I did not take truck back to the shop. Tell you the truth. If a company allows the vehicle to be release like this, I don't want them working on my vehicle. When I worked as a front end mechanic we always did test drives. (before-after) After I got home know that there are only two places on a vehicle to cause this kind of vibration, I.E. tires out of balance or bad U-joints. I slid under the truck and check the U-joints. They were in great shape! That left tires......... I proceeded to think about it that evening and fume on how very displeased I was on the truck repairs. It was also very discomforting that my son was now going to be driving back to Flagstaff!!! And if it was not repaired while in CM he had to drive back from Flagstaff to have it repaired. That's 1000 miles of fighting a truck that is vibrating and pulling!!! As an ex truck driver -mechanic. I know that is very tiring and unsafe to drive a vehicle in that condition. Since I was so displeased with the service I received at the orange store I decided I would take my receipt and see my friends at the Costa Mesa store. This is where I've always done my business before. After they listen to my rants and raves (bless them) they immediately started on my truck to find out if I was correct. Of course, this time my son and I stood outside the bay and watch all work...... They found some problems. April 5,2014 After I posted my complaint on yelp I received a phone call from the district manager wanting more information on my problem. I must say that I was quite happy to hear from the district manager of Just Tires. He was very concerned about my problem that I had. He did provide me compensation for my time wasted getting my problem resolved at another store. He also promised me he would look into the problems that occurred at the Orange store. I would still recommend the buyers be careful where you take your vehicle for repairs. (There are a lot of crooked shops out there) But I'm happy to say that I will continue to take my vehicle to just tires for repairs and if I run into a problem in the future. I will be contacting the district manager immediately to resolve the problem. Karl read more

I walked in spoke to Eric I asked for two tires for my car and got a quote of TWO clearance Dunlop tires for $50 so I said sure! They said it would take 45 minutes to an hour so my daughter, two grandsons and I walked across the street for a 30 minute massage to come back and find they had not even started it so I waited and waited which turned into an hour and a half! So Mike from your post above about having to wait consider yourself blessed that you didn't have to pay because of your wait, I only wished they would have had some consideration with me, even a discount would have been nice! They shouldn't give a time or even an estimated time if it's not going to be even close to accurate! So I Come to the counter to pay and I get the total of $224.65! I was totally shocked because not what I was expecting AT ALL but having my daughter and two grand babies with me I just wanted to get out of there not thinking that I seriously just got had! When I got home and settled in I pulled out my invoice and started looking at the charges which I then realized were completely ridiculous so first thing this morning I started calling other tire shops near me FOUR to be exact and all within minutes from Just Tires, I even went so far as to text a picture of the invoice to two other shops and was told by them that because I was a female I was probably taken advantage of! One gentleman said were you wearing a hat that said "charge me anything you want" Because that's exactly what they did! I called this morning and spoke to Eric regarding my invoice and there ridiculous charges because they did not add up or make sense to me and all he could say is he could take off the road hazard which would be $40, $20 per tire which was outrageous compared to the other facilities who only charge $11 for the same road hazard protection but yet I wasn't over charged for that either right! My invoice says Parts total came out to $184.92, how is that for just TWO $50 tires which should have only been $100? road hazard charges of $40 (way overcharged for that too) so we're talking $140 + sales tax of $11.23 = $151.23 so I guess all the other charges of $73.42 were for auto lifetime with flat repair? yeah ok! Well if your a female and are not to knowledgeable on when your getting scammed from salesman who seek out there victims (females) to get what they can to make there sales! stay away from this place not honest or helpful at all, all Eric saw was dollar signs instead of being honest and being a man of integrity and obviously no heart for people that are in this day and age already struggling and the worst part was that his attitude was like "oh well we got your money can't help you!" Oh wait he did want to take my hazard repair away for $20 each tire! WHAT A JOKE I will NEVER return to this business and I'm keeping as many people as I can from getting ripped off from this dishonest establishment and also filing a complaint with the BBB! read more

Just Tires - Tires Near Me - Orange, California

Needed a new tire due to picking up some metal that I never saw, heard, or felt. Tire was 3 months old...uggg! I left my car overnight. I had $65 cash in the center console. Kudos to their honesty. I usually take my cash out when I leave my car at a service shop. Forgot. Great job on my new tire! Very friendly. Got an alignment as well. Was referred by a close friend. Thank you Just Tire Orange! read more

Do not know where to begin here let alone I don't even like writing reviews or do them so this is a first. Came in for a oil change for my cousins car who is in the military for our country. We dropped the car off at 11am and told the guy at the front we wanted an oil change and an alignment done with a tire rotation. First time around all they did was a tire alignment which took 2 hours for some odd reason. Got the receipt and read it at home because we had stuff to get done that day. Went through the receipt and saw they did not do what we asked for them to do and we went back to correct things. When we got back the SAME guy at the front who helped us before started to argue about how we did not ask for those services and I thought that was ridiculous to even argue with a customer for your mistake. We had to cancel our plans that day we had and waited for 2.5 more hours for them to make it right. We didn't receive a phone call of the car being ready so we went back one hour before closing and once again that SAME guy who has been helping us said he didn't know the car was done and didn't call us FYI there was no more customers and no cars being worked on. In reality the car might have been done a while ago. It was a complete joke to even go here from the start. *It's the same guy someone took a photo of at the front desk*. Also quote on quote *assistant manager* read more

Have been bringing my cars here for years...need to reconsider my choices though. Made an appointment online for an oil change (full synthetic) which includes a free tire rotation. Purchased a 3 year alignment service so I'm already in to this shop for a few dollars. Took it in, counter staff friendly, but had a difficult time finding me in the system, odd because I've been a customer for more then a decade. Left the car, took a walk, got a call for some up-charges (they always seem to be selling you something) declined those and picked the car up. The $83.00 oil change was now $60.00 more ($143.00). I realize there's tax and disposal fees but when I looked at the itemized bill it had a fee for extra oil, an extra labor charge and the $83.00 was now $99.00, plus some other stuff. The counter person realized that sounded a little off, took off everything but the original oil change and applied a coupon which in essence covered the tax. I realize that was nice of him (he seemed pretty new) so I'll probably continue until my 3 year alignment expires. read more

I want to thank Jason Wheat the store manager! He was very friendly and helpful with the purchase of my four tires. I also want to thank Alex for staying a bit past his shift to get my car done! Awesome service here highly recommended!!! read more

The manager Jason Wheat and his team were knowledgeable, courteous, and FAST! New tires all dayyyyy

Many thanks to Noel for expediting a new tire for me yesterday! The place was busy but he fit me in and got me out in 1.5 hours, just in time to help my daughter who needed the car. I've been a customer for 15 years now and appreciate the work you do! Thanks guys! And especially to the Cowboy--Noel! read more

Horrible service...had to take my truck back 3 times for them to fix the breaks that they didnt do right the first time. And the last time they took their sweet time to get it done, practically the entire day because obviously they didn't get paid again... I do NOT recommend this place and will definitely not come back here read more

Great service and knowledge, manager was awesome! Just really really great location and my new tire spot for sure

Took my car in for my regular alignment/tire rotation and it was really handled well! Jason Wheat the manager was extremely knowledgeable and helpful. He also answered all my questions and made me feel really safe driving away! Thank you to the team at Just Tires Orange!! read more

I had a tire blow out on the freeway and had it towed to Just Tires. I couldn't get the tire taken off because I didn't have the lug key for my tire. The Manager Jason was very nice and said I can keep it there in the lot as long as I needed, a few days later I went by and Jason helped me out and put a spare on and said he will continue to search for the tire online (since it was out of stock everywhere) until he could find it, which he did. No BS to deal with. Just all around very good and helpful experience. read more

Jason (store manager) is the MAN!! He helped fix my tires and realign my car, and went above and beyond. You guys have my business from now on! read more

Been coming here for about 6 years or so. I've generally had good service here. The last time I came here I walked in and gave them my information. The guy that helped me had a name tag that read "Junior" and he just seemed kinda lazy. I had a flat tire and had put my spare on and I needed a new tire. He said they didnt carry my tire and the earliest he could get it was the next day. I've never had that problem before and I've been there plenty of times. Then I asked if he knew where there was another Just Tires so I could go there and he said, "There's another one, but I think its kind of far." I asked if he could give me the address and he looked on a piece of paper he had and said "Edinger". I asked what the cross streets were and he said, "It just says Edinger....I don't know." Then he said, "You can call them and check." I said "You want me to call them?" and then he just looked confused. So I said "Okay, guess I'm headed to Pep Boys" and then I walked out. I may or may not go back here. Pep Boys treated me really well, but their wait time is long compare to Just Tires. read more

Did some overtime today and when Im finally heading out and get in the car my dash tells me one of my tires is low. get out to check and find a nail.I see who's opens at this time (7pmish) and see just tires is. I enter and the guy at the counter seems nice enough but busy doing a credit app. With one hour to closing you think he might have asked what I needed help with to see if there was enough time and than help the people before me as I Wait.. nope.. finally go to the counter Ask to have the tire checked and he says Sorry were all booked.. after my 15mins of waiting for him. thanks for acknowledging me for 2 seconds having me Wait and THAN telling me that Im S.O.L. read more

I had a flat tire, the one who was working is called Humberto , he is the most slow person on earth . When he found out I am pissed off cause of his slow work, he increased his slow motion more . I will never go there any more because of this person. read more

A few months ago, I purchased Tires, the Manager, Clay Randle, provided me with great service on 7/24/18. However, I returned today hoping they can patch my tires, since there were two nails. I was assisted by a woman by the name of Brandi. The minute I arrived, I was given attitude the entire time, and did not have the same great customer service as I did with the Manager. In addition, my portfolio was not in their system, and no proof was shown that I had purchased there before. She was not able to check if I had hazardous road assistance because according to their system, no one inputed my portfolio. To show proof, I showed my online bank statement, to show that I purchased the tires from them and still no portfolio was found. I was being patient assuming the employee was not having a great day. However, I was expecting to have the same experience as I did the first time that I went. As I was leaving, I asked the employee for her name and she responded with "Don't worry about it!" As a customer that was extremely rude coming from the employee and I did not feel respected. My tires could not be fixed, my portfolio was not in their system, and I was disrespected by the employee. I don't believe any customer should go through the experience that I did and would never want to go through it again. Since I was told that they could not fix my tire and I would have to purchase a new tire, I went to an independent tire shop to get a second opinion. They were able to assist me with what I needed and my tire is now fixed. read more

The guys here are really cool and prices are low but the last couple times I've come in I've had to wait 2-3 hours for and oil change.