My water main pipe broke; I had to shut the water off. PT Plumbing came out and ran an emergency…read moreline so I could have water then came back at a later time to put it in the ground. This is the same company that replaced all of my inside piping and faucets 13 yrs ago, I have not had a leak inside. It pays to keep an old bill in the file box with their phone number on it. Excellent workmanship, very respectable workers, on time and reasonable prices. I will always use their services.

The hot water heater decided to go to sleep (quit working) so needed someone to come out and take a…read morelook. PT was recommended by a neighbor, so they gave them a call. Next morning I got a call back and was able to make an appointment for the same afternoon. It turned out to be another issue, so I had to cancel but the person I talked to was wonderful. Based on my neighbor's recommendation and my contact with the office. I will definitely be calling again for my plumbing issues.

These guys are great. Had an issue with a water softer (not installed by them) - came out same day…read moreand got it fixed up. Josh was awesome and super helpful. Will be using this company moving forward for my water needs.

Did not realize that it's been 4 years since our last water conditioner system! Called to schedule…read morea filter change and check up and they were able to come out pretty quickly. Adam was great, really professional and knowledgable. He even was able to come out earlier than the time frame which was really helpful. We upgraded out at least 7 year old system to a nicer up to date system with a 5 year warranty. Won't think about using any other company, these guys are great.

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

Geoff, with Maverick Water Symptoms, came today to check our water softener. His expertise and…read moreknowledge of the local water quality amazed us, as well as his explanation of the types of water softener and water conditioner systems and their components. Above all, we appreciated his honesty in showing us that our softener system is performing at 90% and not in need of a new one yet. We WILL be purchasing from Geoff when the time comes.

There is a reason #IntegrityWaterSolutions has all Five Star Reviews…read more My RO went down at Christmas they suffered a break in at their warehouse and were exceptionally busy. You're wondering what happened? the owner Brian came to my house at 5pm on Sunday and handled the challenge. This is the epitome of customer service and I can assure you that #Integrity WaterSolution rocks and they are the best Thank you Brian best in 2026

Have used them for close to 10 years. They installed and service our RO system and soft water…read moresystem. Reliable and trustworthy.

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Great customer service! Great installation! Would highly recommend! A pleasure working with this…read morecompany!

John is great at his job. He definitely knows what he's doing and he always has a smile on his…read moreface. For me, there's no other company that can compete. The owner apparently only works with the best in the business and to that I say Thank You! Signed a forever customer!

We had a good experience with Allegiance Water Services overall - everyone we interacted with was…read morefriendly, professional, and great about communicating. They were able to narrow down our water leak to the main irrigation line and brought out a listening device to try to pinpoint exactly where the leak was located. Unfortunately, they weren't able to find it with the listening equipment. My main concern was that injecting gas into the line to further localize the leak was never presented to us as another option. Instead, the recommendation was to replace the entire mainline, which would have been a fairly substantial project and required cutting through our concrete patio. Given the scope of the proposed work, we decided to get a second opinion before moving forward. The second company injected gas into the irrigation line, rapidly located the leak (thankfully nowhere near the patio), and was able to repair that specific section without any major construction necessary. Overall, Allegiance was very pleasant to work with and I suspect they're quite good for many plumbing and water-related issues. Based on our experience, though, if you have an irrigation leak they can't locate with the listening device and the next recommendation is a complete line replacement, I'd definitely get a second opinion and ask whether gassing the line is an option before committing to a much larger project.

I've had my full house system for 14 months and I called for my free yearly service and inspection…read more To my pleasant surprise, the tech informed me I didn't need any new filters and to wait another year, or to call if anything seems off. Both my RO system and 3-filter house system were doing their jobs. BTW, I live in peoria where the water is hard, but not as bad as some parts of AZ. For anyone considering the system, which can seem a but pricey, I say without a doubt it's worth it! I've grown so accustomed to the great water at home, whenever I go someplace else to shower (especially hotels), I can now smell the chlorine in the water (gross). Before buying, I did a ton of research and looked at a few other systems, and I'm glad I landed with Puragain.

Subject: Formal Consumer Complaint Against Puragain Water -- Failure to Provide Scheduled…read moreMaintenance and Repeated Lack of Response I am submitting a formal complaint against Puragain Water regarding its ongoing failure to provide maintenance services and respond to repeated customer inquiries. I purchased a whole-home water filtration system from Puragain Water several years ago. Since installation, the company has performed two filter replacements. My next filter replacement was due in June 2026. However, Puragain never contacted me to complete the service. Since June, I have called the company on multiple occasions attempting to arrange the overdue maintenance. Each time, I have been directed to a receptionist who states that my information will be forwarded to the scheduling department. Despite these repeated assurances, nobody from scheduling or management has contacted me. It is now October 2026, approximately four months after the expected maintenance date, and I remain unable to obtain service for a filtration system installed by this company. This situation is especially concerning because the system is installed directly into my home's water supply and requires periodic filter replacement to maintain its intended performance. I have also discovered numerous complaints from other Puragain customers describing nearly identical experiences, including missed maintenance appointments, unanswered service requests, and failures to return customer calls. I am requesting the following resolution: 1. Immediate written communication from Puragain management. 2. Prompt scheduling and completion of the overdue filter replacement. 3. Written confirmation of my system's maintenance requirements and any applicable service or warranty obligations. 4. An explanation for the repeated failure to respond to customer service requests. I am requesting that this complaint be formally documented and reviewed for potential unfair or deceptive business practices, particularly if Puragain continues to market ongoing maintenance services that it is unable or unwilling to provide. I have made reasonable attempts to resolve this matter directly with the company, without success.

I didn't end up going with this company but want to review because of the serviceni did receive…read more I asked for a quote and they got me scheduled quickly. The guy who came out was amazing. He was personable, intelligent, and easy to chat with. He educated me on both RO system and water softener. Seriously, if you're reading this owner..that guy is great. It sounded like they have an amazing warranty, great product and great service to where when they hear of the Johnson Ranch water changing hardness or wells, they will actually come out to you and set your machine to match it. The only reason I didn't go with them is the cost. I just couldn't afford it and found someone cheaper.

These guys were the gold standard for water filtration. Very professional, answered all my…read morequestions and got me set up to take on Arizona hard water. Highly recommended.

Absolutely perfect! Had my system media change done today…read more Tony was my Kinetico representative. Politely called prior to arrival, letting me know he was on his way. Arrived with a smile and a welcoming handshake. Took care of the media change in roughly 40 minutes. Very thorough and very professional! Recommend!

I wanted to update my review as Kinetico did the right thing and fixed the water softener. The…read moregentleman that did the work was prompt, friendly and professional. I also want to clarify that Jason, the gentleman that has been out here several times did nothing wrong. When I was upset on the original call that diagnosed the issue, my response was due to the information being conveyed to me, not at Jason. He was only doing his job, and I was being a less than professional customer. He did nothing wrong. When I called back, a month later, I had already resigned myself to spending $1K to get the softener fixed and have the Chlorinator added. I was calling to schedule an appointment. My issue was not Jason, it was my interaction with the GM, who I did not ask to speak to, who blew all of this up with all up with his tactics to upsell and all the information he was giving me. The day I put my review up here and in a few other places Mike called me again. Kinetico did end up fixing the soft water, but on that call he told me that he'd been talking to the company execs for weeks to try to solve what ailed me and everyone agreed to do the right thing (this happened on the day the review posted - about 7 hours after I posted it). I was happy to have everything resolved, but yesterday he called me again to confirm I was happy with the job.. but when I told him I was not upset with Jason (which was conveyed by the person fixing the softner), he said: He was just trying to be the middleman. Again, my issue is not with Jason, it is with Mike and his pushy behaviors and lack of accountability. If they had just scheduled the installation of the Chlorinator when I called in August, we would not be here right now. If he had just apologized for the whole thing and left it at that, I would not be making this kind of an addendum. He was not the middleman, he was the problem to begin with. If you get a Kinetico Soft Water/RO System (which I love) and ever have to deal with Mike, my suggestion is that you go over the contract/sales agreement and have everything on there that you buy and your initials by everything you decline. Make sure they give you the agreement. I can find my original agreement with what I bought, not what I declined, and the receipts for the fix 5 years ago, but not the agreement about what I bought and declined. If your phone has the ability to record, record the conversation and save the audio file. The three stars I have given are the average of 5 for the product itself and 0 for the GM and his approach.