This is my go-to pet store. I love the staff and the selection. Pricing is very affordable for…read moretoys, treats, etc. Things regularly go on sale. I usually bring my pup with me and the staff showers her with love so I'm pretty sure this is her favorite store too. Unlike other pet stores, its always easy to find someone to help you if you have a question AND it never takes forever to check out because they have more than one register open. *Cough cough* PetSmart Grooming is fairly priced and my pup always comes out looking amazing. They care for my pup as if she was their own. It usually takes about 2-3 hours for my sheltie and the quoted time has been consistent. The point system that is in place is superior to any other pet store. I regularly earn substantial rewards because I can do little activities online to earn supplemental points. They even give a birthday coupon for your pet! Bottom line: quality products and services for affordable prices and great customer service.

This store is one of the most helpful places I've been to. Their clerks are overall very friendly…read more Rarely do you have a long wait in line. Plenty of help as a rule here. I also just tried local delivery for the first time as they had the huge 28lb bags of Worlds Best Cat litter on sale, and instead of trying to lug those home myself, I thought why not have them delivered? I ordered them at 319pm which is after the 1pm cutoff for same day delivery. I wasn't in a rush so next day totally fine. Bags were at my door 35 minutes later at 403pm. Wow!! Granted I live 1 mile from the store, but still! That's amazing service! I wouldn't expect that every time, could have had a lull in business or extra help then etc, so that shouldn't be what one would expect every time in the future, but this is the kind of service I'm referring to. Never had a problem with this store, been going for over 10 years and realized I have never written a review for them. Overdue! You can also do curb pick up or order ahead and pick up in the store, but most of the time I'm in the store shopping. Never overly crowded, and as I stated earlier usually always plenty of help. Even when backed up I don't think I've ever waited more than a minute or so. I prefer this smaller chain over the bigger box stores. Their rewards program just got easier last month and the discounts are legit. If you have a lot of pets especially, this is the place to go!

this location rocks!!! always friendly, knowledgeable & once you place an online order (in my…read moreexperience) they give you an eta & i have always received my order sooner than expected!!!! kudos to this location, the only store to shop!!!!

Staff very helpful and courteous. Store has most of requirements for pets reasonable priced.read more

Staff is great friendly and knowledgeable...Always have a variety of options for cats. The store is…read morekept stocked and clean.

I bought my mystery snails (so busy and active) and baby lily pads for my Neocaridina shrimp tank!…read moreI really appreciated how helpful the staff is in here! What really impressed me is the way that the care for their betas they are housed in beautiful half gallon tanks with live plants. The animal life in this store is well cared for! We will definitely be back!

My Maltese, Ayla B, has been attending Pet training with Kayli at PetSmart and the results are…read moreamazing! She graduated from beginner and intermediate levels and now is able to sit, lay, stay, heal, switch, focus and come. I'm sure I left something out but bottom line. I'm so proud of her and it's all because of Kayli's training. We're excited about the starting the Advance class and then moving forward to Therapy Training...Thank you Kayli ... you're the best!

They are convenient , great selection , pet friendly & staff is helpful …read more I would definitely recommend

I highly recommend The Serpentarium- Dallas Went to the…read morelone star reptile show and didn't find the monitors I was looking for. Someone on a reptile page mentioned them so we made the drive and they had the perfect Quince monitor for us! Kailey was super nice and helpful, happy to get a healthy animal and support a local pet store

I don't like seeing snakes in enclosures way too small (specifically the retics, boas, and…read moreanacondas) Also having two green anacondas for sale seems irresponsible with how large those snakes get and the stringent care requirements they have. Most keepers outside of legitimate zoos would never be able to meet the space requirements alone. It worries me the ethics of the business have shifted. I used to love the store and recommend to my clients but today the visit just made me sad for the animals and hobby as a whole.

Dog Grooming - Friendly staff, the app makes it very easy to book appointments, lots of…read moreavailability, and facilities seem well maintained. The grooming services were performed well (I'm not an expert but no noticeable problems). My one gripe with the service is the pricing. If you book a basic wash and cut, expect to add at least another $15 or more in various fees. This just seems deceptive and has caught me off guard. I go in expecting to pay $65 and I get a bill for $90. I know the fees can vary depending on breeds, hair length, etc but this can be communicated beforehand.

This Clinic is worse, they just want charge you mone money than you need services for your pet…read more I make appointment for my dog, reason visit rabies vaccine, i do with Petco before, they have all information and history my dog, Meet a staff, after all the questions im already fill all in the form online before you visit. I take care my dog very well, dental clean every year,supplies support, flea medicine. I only need rabies vaccine every year. They tell me a cost about 50$ for vaccine plus I need to pay 99$ for the exams. What I need the exam for??? They said kinda policy when visit this vet, I won't let this vet rip me off like this. Need find a place to trust more this place every one.

We went to Earthwise for years! Then service started to decline. I left and went to another…read moregroomer. They did all the same services, and the dogs look great!! my new grooming's invoice for both dogs was $120.00 cheaper than Earthwise. WOW!! Thanks for giving me an opportunity to find a new vendor!!

Very disappointed in the grooming job done by Chelsea. I have a standard poodle. I asked…read morespecifically for the top of his head to shortened, body left longer, and face cleaned up. She left shave lines on his face, totally shaved his body down, didn't clean his ears, nor clip nails on his front paws. Told me I could bring him back if I would like him touched up. Didn't tell me that is only in the next 48 hrs. I finally had a chance a week later to call and try to take him back in since I spent $160 with tip which was not the price I was quoted

Great place, the staff here are super passionate and knowledgeable and I always have a great time…read morebrowsing their wide selection of happy critters. This last time I visited, I overheard an employee teaching a customer and her grandchildren about the care instructions of the tortoises they were trying to purchase. This went on for quite some time and it goes to show how the employees care for these creatures and want to make sure they go to a good home.

The Reptarium is one of the best place here in Plano. Honestly, one of the coolest spot around and…read moreit's FREE to visit. Perfect going with kids or by yourself to just enjoy looking at animals. You'll see here how the staffs really take good care of this reptiles. I love coming here.

High-end hounds and pampered pooches get spoiled here! Now Im not one to go to the extremes when…read moreit comes to dressing my Border Collie, Lets get one thing straight. Her name is "Pearl Jam" Nuff said...... I am not saying she would look bad in a Sniffany & Co. tu tu dress, or a blinged out collar, or luxury bedding but she usually spends most of her day chasing squirrels, chewing on her backside, or bar hopping with me. Now that does not mean this furry rocker/grunge tail wagger will not be indulging in the treats via The Dog Company. I could not resist the doggy bakery nom nom nom......Pearl Jam is now a fancy food junkie. This is a great shopping destination for all those lil four legged Dallas Divas, don't worry stinky dirty Pearl Jam will not be in the store she does not fit in a designer accessory bag Them treats are pretty darn good, I took a bite too- Shhhhhh. Thank you Jake for all of your help and making our Shopping experience so much fun! Pearl Jam has been taken to a higher level in bow wow life!