I did contact owner Scott as I told him I would , when I did he seemed to want to cooperate and be as helpful as he mentioned in his response ? However when the rubber hit the road started to back peddle stating things such as " can we meet at a public place seeing how you and your guys " what are you talking about guy ? I have no guys your the one who's telling me that your guys this or that ? So I suggest meeting at my close friends who is a fire chief or his brothers house he's a police captain how much safer can I make a guy feel ???? Same crap different day ??? Bottom line is I left couple messages with no response then today reached out to him seeing if he would like to continue to cooperate and meet up ??? This dude sends me a message back " let me know when I need to testify and I'll be there " I don't think captain junk b gone is receiving the message YOUR COMPANY WENT INTO MY HOME REMOVED EVERYTHING OVER $400,000 in stuff tools , welding machinery , sports memorabilia tons of tools valuables such as family heirlooms and priceless items to my family and you thought I was contacting you to testify against the guy we Already caught ??? No sir we were holding your feet to fire accountability ownership of you will as common sense kicks in on things like this validation of property owner etc...... none of that was ever even attempted not even ask for ID TAKING ALL THESE VALUABLES OUT OF A HOME WOULD MAKE ANYONE WONDER AS WHY WOULD THE RIGHTFUL OWNER PAY SOMEONE TO HAUL IT OFF WHEN CRAIGS LIST /OFFER UP COUKD OF MADE AT LEAST 25% OF THE VALUE I just received messages from Scott (if you read he seems eager to help resolve the issues I'm having ) yet just a few minutes ago did a total 360 on me saying now since the executor passed on and the criminal who wrongfully commissioned junk b gone can't attend either due to legal obligations he had with our government!!!! So only he and I and his crew of course are available to meet , but now MA AND PA LOCAL GUY CLAIMING TO BE ABOVE BOARD WANTS ME TO TURN MY ATTORNEYS ON HIM HES THE ONLY ONE WHO MENTIONED ATTORNEYS THROUGHOUT THE COMMUNICATION THREAD HES ALSO ONLY ONE TO FLIP IT AROUND LIKE I SAID SOMETHING TO HIM ABOUT BRINGING MUSCLE OR WHATEVER ??? Total bullshit I never threatened this owner Scott o never raised my voice at him the fact he doesn't see how frustrating this is for my family and I but being a ma and pa shop you wouldn't automatically sympathize for the victims on this instead turn defensive totally defensive and guilty complex or something I don't know but everything changes but the truth !!!! Scott you wasted my time which is what I value most as its irreplaceable and now I totally feel duped so o say buyer beware when it comes to " JUNK B GONE " a" MA AND PA " company if it's just a bunch of trash sure probably as good as all the other dudes with trucks that's what you get , but hire them and expect common sense or due process with personal property is being dealt with don't hold your breath cuz even ma and pa owner Scott is inconsistent at best so it all starts at top especially in ma and pa businesses ?? FOOD FOR THOUGT IF I AM THE FIRST MAN ON SITE I CANVAS THE AREA GET A GOOD GRIP ON WHAT IT IS I AM HAULING AWAY WHEN I SEE VALUABLES OVER $400,099 I may contact supervisor or ma or pa or may just use my own mouth to ask some important questions like why are you paying to get rid of this stuff when you could make couple years salary on offer up or Craig's list ??? Due process folks !! As a contractor in Washington state they have discretion with certain things but not due process as every American is entitled due process and all of this shit could of been avoided with little common sense from ma and pa So final comments until saga is finished and I'll come back and confirm what I already know to be true , so owner Scott who was "wanting to cooperate and be helpful " now doesn't want anything to do with it and he's been paranoid and backpedaling the entire time I've dealt with him I'm going to paste /copy our dialogue off yelp via text message so you can see and get a smell for the weasel ??? It didn't have to go this way but this is the way he wanted to do ? This guy wants me to believe that him or none of his guys keep anything out of the haul ???? Are you kidding me ??? Then why would anyone do this for a career to make $15/ hr for life ! See Scott already have majority of answers to questions brother wish you were a man of your word I really do and to call yourself ma and pa?? What a shame Notice how owner Scott has all of a sudden gone AWOL missing in action ???? Wow you saw it right here on yelp now it's on google and no matter what I've Always maintained transparency unlike MA & PA JUNK B GONE WHERE SCOTT IS QUOTED SAYING " NONE OF MY GUYS KEEP ANYTHING OUT OF A HOUSE WE ARE HIRED TO CLEAN OUT ????? REALLY SCOTT THEN WHAT DO YOU DO WITH ALL THOSE VALUABLES ???? WOULD IT BE SAFE TO SAY YOUR NOT DOING THIS FOR WAGES ???? read more

DOES NOT fuck around. You want it gone, and you don't want to pay a STUPID amount of money just for someone to show up? You want someone who will arrive on time, move fast, do literally whatever it takes to get the job done, cleaning up your messes with a smile? Call these guys. They will fit the bill. To illustrate what I mean by "whatever it takes," I had a couch that was a piece of total shit when I bought it off a college student for $300 in 2005. The following ten years have not been kind to it. So when I bought a new house, it had to go. When it came into the apartment 7 years ago, the movers had to spend quite a lot of time trying to figure out how in the heck to get it into the apartment. It was an *incredibly* tight fit getting it around all the corners. Scott said "You seriously telling me this came into this apartment in one piece?" I confirmed. After several minutes, the team got creative, not being interested in wasting a bunch of time gingerly removing my couch in one piece from the home, they considered whether it could be tossed over the side of the building, or, shall we say, disassembled. After a bit of discussion, disassembly was selected, and within moments, he came in with a sledgehammer. I can't tell you just how happy it made me to watch that couch - which we named the sloppy vagina couch a couple years ago because of the way it offered no support on any side whatever, would swallow you up whole, and overall was a regrettable experience during and after its use - be, in the words of Number 5, DISASSEMBLED!!! Vindication AND they cleaned up afterward with brooms and vacuums, made sure there was not a single trace of the sloppy va... er... the couch anywhere before they left, all for an extremely reasonable price. Thank you, Junk B Gone! I appreciate you guys! read more

I have used these guys three or four times throughout the past few years, and I have always been happy with them. I just used them again today. I tend to catch Scott when he's on the road, but he never rushes me off the phone as I tell him what I have to be picked up and he comes up with the quote. He has me call back to leave my information on his answering machine, since he is on the road. The guys have always come when Scott says they will, if not earlier. This morning when I requested the pickup, I asked when he thought they could be out here and Scott said before noon. I called around 9:30 and they guys arrived before 10! Turns out they were the same guys who came out the last time AND they remembered that it was my mom they had dealt with since I had to work that day! Scott and the guys who do the pickup are great and friendly, in fact, the first time I used them, I didn't feel like I was letting strangers into my apartment because they were lighthearted and fun as well as polite. I'll always go to these guys. Thanks a bunch!!! read more

I'm not one who normally writes reviews but I was so impressed that I felt the need to make an exception. I recently purchased new furniture and needed to dispose of the old, broken stuff. I have a broken arm so was unable to do so myself. I called around to many different junk removal services and the vast majority refused to even give me a quote until they were on site. Those that did were invariably around $150, possibly more due to the fact that there were a flight of stairs. All of them also gave me a 3-4 hour window of when they could be there. When I called junk-B-gone, they gave me a quote over the phone, which was 2/3 the the price of anyone else, and said they could be here in 30 min. I was a bit skeptical, but I said ok. True to their word, they were there on time. The employees were friendly, professional and efficient. They were in and out in under 10 min. I didn't have any cash and they were willing charge me later. Amazing service!!! I will recommend them to any and all who ask. read more

Called to make an appointment for a quote for some yard waste removal. Scott wanted to send a crew over that day even though I wasn't in a hurry. He was kinda pushy and insisted he'd haul the yard waste that day. Ok. I ended up waiting around all day...at least 4 hours...called twice to check and see if they were still coming. When I finally called to cancel, Scott told me they had just arrived. Sure enough they were in the yard and hadn't called to let me know they were on their way like they were supposed to. The junk truck was packed full. No way they would have been able to take my yard waste that day. The crew was nice but seemed tired and annoyed. They quoted me $850 to remove my yard waste. $300 for a small pile of misc junk. Way too much! My landscaper removed the yard waste, weed whacked, mowed and trimmed my giant laurel hedge for $300. Rented a truck and dumped the junk for less than $80. Pretty obvious they were trying to rip me off. Boo! read more

I couldn't be happier with the service I received today. They were prompt and helpful and very easy to work with. I had a giant pile of green waste to get rid of and a smaller pile of misc junk. I had purchased a voucher deal through yelp and hadn't factored in that it would likely be just a portion of the cost, given how much stuff I had. When their estimate came in way higher than I was anticipating - and higher than I could afford - they accepted my counter offer for a small, cheaper, green waste only job. But after they spoke to "HQ", they said they'd do the whole job for my low-ball plea. They did a wonderful job; thorough, totally friendly, cleaned up afterward. All despite the 1000 degree heat. You seriously couldn't get a better deal than I got today. I'll definitely be calling them again next time I impulsively chop down a giant shrub or decide to finally clean out my basement. read more

These guys were great! Kind, fast, fair, and will go out of their way to make you happy. I called one afternoon and said they could pick up next day. The day of the pick up I thought they were 30 mins late. Frustrated, I called and I realized I miss heard "between 3:30 and 5" as "3:35". My bad! They guy said he could not get a hold of the truck that was scheduled to pick up. Instead, he went out of his way to take care of it personally. He was there in 5 minutes, gave a fair quote and took it all..... Including the good tarp I was using to keep the trash dry. I called the next day and he said it ripped during the removal process but promised to give me one of the many tarps he had. 2 times I was wrong, but these guys went out of their way to make MY mistake right. All with a smile on his face, happy to help. If that isn't customer service, I don't know what! read more

Called on Sunday morning at 8:00 and asked if I could get the junk removed the same day. I described the junk as including a couch; a metal patio set, including a table, four chairs, and an umbrella; a lawn mower; and some other stuff. I was told it should be around $95. This sounded very reasonable considering information on other sites. So I found a bunch more junk and put it in the pile...old fencing, a smoker, another chair, some rotting outdoor furniture and more. New price? $145. He was on time, professional, was very careful in getting the counch out of the house, and fast. I was extemely pleased with the service (actually tipped, I was so pleased). I have more junk in the basement and am happy to know who I will be calling. read more

I've had them come to pick up junk and trash twice in just the past month: once just after we moved into our new house (where the previous owner did not clear the property), and again a month later when I needed more junk removed, such as 400 square feet of old hardwood flooring we had ripped up. On both occasions, the guys were just great. Very friendly, eager to please, thorough, and helpful. The second time, I thought they had just started when they announced that they were done. Very quick. The price was very reasonable as well and worth every penny. It is a pleasure dealing with Scott and his crew. I'm sure that I'll be needing their services some time down the road, and I'll actually look forward to it! read more

Wow, super excellent service this company always comes through. They make it happen and overcome any obstacles. I am a property manager and can count on them every time the haulers job performances are very professional, courteous, respectful and most of all hard-working and will not leave a job unfinished. And with all that they do on top of it they still remain competitive in their prices. I will never go with another company. They are family owned, they are family-driven, the whole team is family orientated and they treat their customers as family. I recommend this company BIG TIME! read more

This is my first time writing a review on and rating a company. I wanted to say how appreciative I was of the competitive rates, as well as the excellent and prompt customer service I received from Junk B Gone. I generally haul my own junk to the waste facility; however, this time I had a larger load. Instead of my making three to four trips I called and Junk B Gone was there the next morning to quickly load and haul my junk away. If this was indicative of their normal practices I would recommend their services to anyone looking for this type of assistance! read more