To start, just because there's a small plate and shared plate menu does not mean this place has a tapas style menu.
The food at Juniper is wonderful. I have been coming here since it opened and the menu is delicious. Yes there are execution flaws on occasion, but overall the food is better than most of the "Boise's Best" restaurants in downtown. Unfortunately the rest is mediocre to pretty bad.
The service is spotty at Juniper. It's not that servers make large errors such as incorrect items ordered, timing etc. It's just that the waiters and waitress at this restaurant don't seem to care or want to be bothered. I get the hipster and bohemian looks, but you just look lazy and dirty. Yes I'm detail picky but I don't like it when the person who brings food to my table has dirt under the fingernails, or the server's appearance is sloppy and disheveled, wearing wrinkled and untucked shirts. Great there's no policy on uniforms, but that doesn't mean servers can dress like stoner college kids, even if they are. I'm not a fan of girls wearing tights at work, I don't think it's professional at any job. I certainly don't need to be able to tell what kind of, or if any at all, underwear you have on. I'm also not sure about the guys with the janitor keys hanging off the side of your pants. It reminds me of a McDonalds manager or my middle school janitor. It's just annoying.
My biggest issue with the service is that the servers don't seem to know anything about what Juniper provides. Yes, most of them have the standard speel down about the menu, but none seem to know what beers they offer, or that there's a beer list, any information about the wines they carry except that they're local, liquors available etc. A lot of them don't even know the specialty cocktail list and tend to answer questions with "that's my favorite". Most of the time the servers have to relay questions to the bartenders to get answers. A lot of the service staff tend to hang out at the hostess stand, or in the middle of the bar and gossip or talk (way too loud) about how much they drank the night before. Not very appealing to me. I'm not sure why the bartenders don't shoo them away.
Almost all of the bartenders seem to be ahead of the curve on service and knowledge at Juniper. They know the beers and wine and seem to be able to execute drinks well and are able to recommend variations if you can't find something you like. Unfortunately, they spend a large majority of the time tending to the servers. The cocktail list at Juniper is pretty boring. It seems like there's only about 3 drinks on the specialty cocktail list with at least 2 versions of the same drink. Gin and grapefruit... gin and basil... nothing really to original or exciting. It's even worse that all of the "specialty" cocktails are made with rail booze, the lowest quality level of liquor in the house. The happy hour at Juniper is pretty confusing. It used to be discounted draft beer and wine, then it became $5 specialty cocktails, now it's just discounted cocktails. It probably wouldn't be so bad except that rail liquor is used anyway. The happy hour food menu is confusing also. Half of the menu is available during happy hour, but the second half is only available on Friday and Saturday nights, even though the menu says happy hour 7 days a week. Confusing.
The restaurant made some interior changes to what it was previous. Windows have been revealed and the brick has been exposed. The decor is very visually appealing. The theme of the restaurant, again is confusing. The management has emphasized that they are not focused on craft cocktails or mixology, but then why the anti-prohibition paint job and the upcoming party celebrating the repeal of prohibition? Servers tend to make a point of explaining that the majority of items on the menu are vegetarian and gluten free and can be made vegan upon request. Then why the big chandelier made from antlers? Confusing and creepy. Because of the high ceilings and exposed brick, sound carries in the restaurant and it can get pretty loud. Personally I think the music is way too loud. It seems that the owners want a type of club scene, but it doesn't really fit with the majority of clientele. Besides being too loud, the music is pretty bad. Great you're from Seattle and you're cool, except that mid 90's grunge and alt rock do not make good dinner music. The ambiance is usually ruined because of some 90's "rocker" mumbling about depression, suicide or whatever blues you might have. When the music does turn to upbeat, it's usually some kind of house or techno beat to it. It wouldn't be so bad if it were at half the volume.
I really do like Juniper and I hope it sticks around. Boise needs to upgrade the options of food available to customers in the area and Juniper does that very well. The rest of restaurant experience at Juniper needs a lot of work. read more