This review is specifically for online store…read more Don't buy online. Have items for in-store viewing. * Small ring arrived chipped. *Item did not match photo. I am posting here because there is no online store option and online store is more connected to this location.

I was looking for some nice souvenirs to give to my family back home, Sybille helped me find some…read morethat my younger sisters will love! At first I was kind of scared since it was my first time visiting a jewelry store, but the prices are all laid out and I didn't feel any pressure to purchase. I ended up buying sapphire pendants with Canadian diamonds :-)) Would come again!

Easily when of our best experiences for trying to get our vintage inherited watch repaired and…read morehaving questions answered. So many other places we had been to had just turned us around or said that we would have to send it to Switzerland for a year for them to possibly look at. The owner opened the watch for us (first time in 40 years or so) and replaced the battery. It was a tuning fork mechanism and it should have begun humming with the new battery but unfortunately he was unable to work further on it because he could not source readily available parts and that perhaps a conductor had been damaged inside. Aside from that though, he (and his step grandson) were very kind and courteous handling every customer with care. We truly appreciated the effort and the respect we were shown. Highly recommend them for watch repair/ inquiries or purchases!

Hisao and Daniel are simply the best in the business. Daniel has learned from the master, Hisao,…read moreand is the perfect compliment to Hisao. Hisao's attention to detail and friendly service, coupled with his precision, has been our "go to" shop for all our watch and clock needs for the past 20 years. I highly recommend Internationa Watch Repair & Service. Curtis Krahn

Impeccable service!…read more I stopped in here a few times to check out their Rolex selection and was pleasantly surprised with their inventory and salespeople. I never felt pressured and they were extremely helpful. Chantel ended up helping me with my purchase and I couldn't be happier!

I purchased a ring for Chopard a few years ago. I requested for it to be polished and after a week…read moreof the ring in their possession and they tell me that I have to pay to send this to Geneva from Vancouver to get this done. It is absolutely absurd that a jeweler company doesn't have the ability to do a simple polish of a solid gold NO DETAIL ring within Canada. This is a very poor business model and not great for the brand representation as their products will not be maintained and not a reason for brand royalty from luxury good buyers. I will be escalating this with the Chopard company.

I have used this shop to service my watches and those of my partner for what I believe to be more…read morethan 20 years. It is a family business and I have found them all very helpful, knowledgeable, and efficient. I have come to trust their advice, and it is clear to me that they have earned the trust of significant return customers. I recommend them, without qualification. David S.

I can't speak highly enough about this great clock repair shop. Gregory repaired my old Hansen…read moreLiverpool Mantle Clock with such care and dedication that it's working perfectly to the second. He is very passionate about what he does so well and shared some really great history about the clock. Thank you Gregory :)

I took my Nixon 51-30 in to get sized and they did no problem. I also had another 51-30 but the…read moreband was tearing, Jen is the one who helped me in mentioning I could send it in under warranty and if they could not fix it I would get a credit. she actually sent it in and a few days later called letting me know I had a $450 credit towards any Nixon watch. I debated over another 51-30 or the new Nixon Mission SS smart watch(which she mentioned I should check out as well) for about a week in which they were very patient as I stopped by the store several times to try them on. I finally decided to go with the Mission SS and she put the order in for me right away. She called 2 days later and my watch was in, They ended up sizing it 2 different times for me to get the right fit, very knowledgeable staff with excellent customer service! highly recommend this store. and Thanks Jen.

I bought a Gucci there for more than $1500. I recently notice there is some steam inside the watch…read more I took it to the store and ask them coz it says water resistant. The staff said it is water resistant, not steam resistant. I was so surprised to hear that since this is one of my more than 10 watches and none of them ever get steam inside. Another staff said they would contact someone and see if it costs to fix and noone ever called me for 2 weeks. This is my first and last watch I will buy from here. Shitty service ever!!

Strutting down Robson St I came upon an advertisement of a skeletonized Bart Simpson watch. Stopped…read moreme dead in my tracks on how amazing it looked. I simply knew I had to enter the establishment for a peek. Now this store is relatively new but had every Swatch know to mankind. Customer service lady who assisted me was very kind & allowed me to try on the watch. With glazed eyes from starring at my wrist I asked how much. She uttered $200 and I'm like "SOLD" ! Man this amazing Swiss made time piece just jumps off my wrist and screams awesome! For some eclectic timepieces you need to experience a watch from SWATCH of VANCOUVER! of a across Swatch B Amazing store in the heart of the shopping district of Vancouver BC..

I always come in here for the free lifetime battery replacements…read more Staff even polished my watch crystal for me at no charge

I highly recommend Time and Gold to anyone wanting to purchase a timepiece or gain some knowledge…read moreof all things horology. I have been a loyal customer for years. They have a wonderful variety in new and pre owned pieces. Their attention to detail, customer service and follow-up support are second to none in Vancouver.

I brought my watch in while on vacation to get it adjusted for size which they happily did for…read moreabout $50. After leaving the store happy with the sizing and wearing the watch around about everyday for a week one of the pins in the band fell out making the watch unwearable. When I went to call the store to see what they could do for me the associate gave me the email of their customer service department. After sending an email with a picture of the watch and receipt the company made a very poor effort to try and resolve the issue. While understanding that using my American credit card might be difficult to get a refund the person responding to me informed me they don't do any refunds for this and made the offer for me to bring it in next time I'm in town. No offer for credit at the store, sending the watch in to get fixed nothing. So now my $700 watch (I've only worn for about a week) sits on my dresser waiting to be fixed because I'd rather not spend another $50 to get it fixed again. I would have at least appreciated some sort of problem solving for breaking my watch.

The service was great at the Momentum Watch location on West 7th Ave., in Vancouver. We were happy…read moreto purchase 2 watches from Greg. Thanks to Greg, the service technician, we were well informed and found Greg extremely knowledgeable, professional, and pleasant to work with. He went out of his way to outline availability, in accordance with our preferences, fitted both for my husband, and reviewed the features prior to purchase. Parking is available off the upper alley way for ease of access. I highly recommend Momentum Watches and Greg for all your needs! Five star products and five star servicing throughout the years.

Amazing service and great work. Simon took the time to introduce me to the business and educate me…read moreabout his process and model. The tech was awesome and replaced 4 batteries and resized links on 3 watches for a perfect fit. Definitely our new go to place for watch repairs. Thank you!

Love the watch I purchased . Quality seemed good , nice design . Unfortunately the crystal was…read morecracked . I had to return it for replacement . I never realized until I became more familiatr with watches and their workings , that during the replacment the technician switched out the original dial with a replacement without my permission .Also without informing me . The original was in excellent condition and was highly luminous and a beautiful sight. The new was dim and dull and totally devalued the watch in my eyes . Shame on you !!!

Nice design. Sadly performance is let down by incredibly…read morefast draining battery. I have two Momentum watches and can never get more than two years out of it. When compared to other watches I own they suck. Every time I want to wear it the battery is dead. Avoid these watches unless you want to be on a first name basis win their service department. Update: battery cost $20+. Got a free battery for my watch. My battery should last 5 years. Given I am on my second movement....I hope so. Funny example of their quality, someone was buying a watch while i was waiting. He left and cam back 15 minutes later. Watch not working. Sad the quality doesn't match the design.

My automatic watch was running a couple of minutes slow, stopped by the shop and they dropped what…read morethey were doing to take a look. Spent a fair amount of time on it, even showing me the post-repair diagnostics to demo it's now tip top performance - very cool. To my surprise - no charge! The next day, watch is running perfectly and showing perfect time. Excellent service and a share appreciation for mechanical watches and horology, means I will definitely be coming back - thanks Roldorf & Co!

wonderful watch repair and service. I came in with a vintage Omega that they did just a bang-up job…read morecleaning up to run like new without a bunch of unnecessary physical polishing and "restoration" that I don't want. They're really consultative and when I drop something off, I know exactly what I'm getting when it comes back - and it's always awesome.