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    West Point Grey Time

    4.5 (15 reviews)
    Closed 10:00 am - 5:00 pm

    Services - West Point Grey Time

    Clock repair

    Watch cleaning

    Watch part repair

    2 More Services

    Watch part replacement

    Watch seal testing

    West Point Grey Time Photos

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    Recommended Reviews - West Point Grey Time

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    3 months ago

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    11 months ago

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    4 years ago

    Amazing place! They fixed my watch battery in 10mins for $16...but they also have amazing new watches for sale. Very friendly service too!

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    5 years ago

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    3 years ago

    Always a pleasure to deal with! My watches are always repaired well with excellent explanations.

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    5 years ago

    Best place to go for all your clocks / watches needs. Always greeted with friendly smiles & superb service !

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    11 years ago

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    9 years ago

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    7 years ago

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    5 years ago

    Great service and lovely people. Family business where quality work is the norm. Can't beat it!!

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    17 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    12 years ago

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    Review Highlights - West Point Grey Time

    I've since taken a few watches there, and Gregory has either repaired them or explained why it wasn't possible.

    Mentioned in 4 reviews

    Read more highlights

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    John Hiew Watch & Clock Repair Centre - Front Door

    John Hiew Watch & Clock Repair Centre

    (29 reviews)

    Downtown

    Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!

    I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

    BC Watch Repair

    BC Watch Repair

    (23 reviews)

    Kerrisdale

    This man claims to be an expert in cuckoo clocks. I brought my clock to him six months ago. The…read moreclock worked, the sound worked, but the bird wouldn't go in and out. He said he could fix it. I had to call him repeatedly. Mostly, he wouldn't answer and he always had some story about hospital visits. I finally retrieved my property from him and it was a mess. It was disassembled and I got the clock back in pieces. Some parts were missing, the clock was dirty, and he fiddled with the speaker, which was working, until he mis-wired it and it burned out. Don't leave your property with this man. He is a disaster and he will destroy it.

    Uncommunicative. Belligerent…read more Home business. Unprofessional. Disorganized. Wife answers phone and relays to husband. Hard to understand. Told to message in photos to same phone number so he can see and give estimate as soon as look . Call back a couple days later. They say they didn't receive. Go in person to show watch. Says it's working fine when obviously not. Says it needs servicing. How much? About $300 for proper machine cleaning. $230 for cheaper method. How much just to fix issue? $200 Tries to explain that he charges a lot because he takes time. His hobby not his job. How much to open it up and see what the problem is and give me an estimate? "You already owe me $65 to meet you and see the watch. If you leave it with me, I'll include that amount" I say no, nothing like that was mentioned. "You owe me something now". No. "Okay but don't bring your watch for repair here." No kidding.

    West Point Grey Time - watches - Updated May 2026

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