I received excellent service. I brought in 2 watches my father owned and could not fix, an old Seiko and Breguet. It took Andrew a few minutes to figure out the problems. He is very experienced. Thank you Andrew! read more

Came in earlier this afternoon because one of my watches had a dead battery. I called and spoke to Andrew, and he was very pleasant on the phone and I decided to drop by to give him a try. I was in the neighbourhood, so getting to his store was really easy. Parking outside on Hastings was plenty, so that definitely makes things a lot easier. I was greeted by the same friendliness on the phone and told him I was the one that he spoke to 10 minutes ago. He took my watch into the back to open up and check what type of battery it required. It was a simple replacement and he charged me $12.xx for the whole thing. I was in and out of the store in less than 5 minutes, so service was definitely quick, friendly, and efficient. I would highly recommend everyone that has any sort of watch issue give Andrew a try. I think I've found my new watch guy! Bonus points for having a very cute little dog! read more

Time Centre - Watch Repair Near Me - Burnaby, British Columbia

I do not recommend this repair man. He was very pleasant but is lack of professional ethics. He might be experience in repairing clock but not watch especially famous branded. For watch he can serve quartz watch by changing the batter and strap but charge you $15 - 20 for one cell depend on different client. The cell just costs $2 or less if bulk purchase. recently I had my watch with date to him to fix a loose stem and add a movement securing clamp. During pre-inspection, he told me the rotor cannot turn because one securing clamp lost and the stem loosen. I knew that. He told me he would call me two weeks later. He never take any phone call. Two weeks later, I went to see him. He did not start the work, but instead compliant me that if he finished would call me. Two weeks after I went to check, he dared to tell me your watch had a hole on the dial because the date disc wheel was stolen by someone, either my last watch repairman or someone. And laughed at me that how come you did not know you did not have date displayed or not. I told him I never had my watch repaired before. Before I gave my watch to him I had even tuned the date. For this job I had to pay him more than two hundred and lost the date wheel which cost $365 on Ebay for replacement. Let all reader determine this client is trustworthy or not. read more

No. It took us seven months to get our two antique clocks back - one of them was not even touched. They don't have a website (it's a page with a logo on it), they don't have a VM or an email that they check. In the end, after months of radio silence we had to go into the shop in Burnaby three times to extract our clocks. Having paid the ransom for the clocks, all we got was a print out (not an invoice) which didn't even have the tax on it (we worked it out ourselves). We asked him to sign the chit saying he had been paid and he said he's not used to all this 'bureaucracy'. Other customer service gems after 7 months: "We can't work miracles" "I've only got two hands" (like his clocks) "7 months is nothing - some people wait much longer" "We are giving you your clock back as a courtesy" They may be good with watch batteries but for a clock repair, don't bother unless you like being 'ghosted' and then brushed off for having the temerity to enquire about the status of your own clocks. Do not hand over your clocks to this business - dealing with them is a full-time job. read more

My Sinn U2 watch needed to be repaired. I took it to Time Centre expecting it to take 3 to 7 days. Andrew was friendly and asked me to come back in an hour. I came back in an hour and my watch was fixed. Andrew explained clearly, what he did to fix it. The repair cost was very low (a third of what I expected to pay). I am very happy with the service I received. read more

Would you please call me back I've left several messages over the last week!! I was was promised an update regarding my clock on Feb 10. Check your voice mail. Ken C read more

Very professional and honest service. You don't find such a valuable trade those days anymore . I had my Omega Seamaster cleaned and lubricated and Andrew wanted to keep it 2 extra days for testing before I got it back . I think this is very nice as he wanted to make absolutely sure his work was done properly. Thanks Andrew! read more

It was a bit of a drive to get there and find his shop, but the service and price was excellent. I had 2 watch batteries replaced for a total of $22. read more

New watch battery installed for $18. I waited a half hour for it. The fellow quoted me on another repair because he didn't have the part. Very kind. read more

Went to this place expecting to adjust my watch easily, but ended up confused . Walked in and told the guy I wanted my watch adjusted, he grabbed it from me and didn't even ask how much I wanted off. After 5 mins of tinkering, he comes back annoyed saying it was too difficult and that my watch broke one of his tools. I left and went to another watch place that adjusted it easily under 10 mins. Not a happy customer read more

Good honest service ,I went in with two watches needing batteries and came out with needing only one as he found out why the one watch didn't need one . reasonable price for the one also . I will return if I need to read more

I have had a cuckoo clock their for repair for over 8 months already and every time I phone to find out if it has been fixed I get yes we should have it ready next week. Still nothing and now when I phone no one answers and the message machine is full. So at this moment I'm getting truly pissed off. read more

Andrew fixed my not-so-generic clock promptly and at a great price. Great service, nice sense of humour. Well worth the trip to Burnaby. Free convenient parking on Ingleton. Highly recommend this shop. read more

I went here to get a clock fixed, they told me they were busy, so busy that they would need 3 months to fix it, wow! Ok, so I leave it there... for 3 months. 3 1/2 months later I go to pick up my clock, no phone call from the store or nothing. I go there and before I get two feet in the door I get two different excuses as to why the clock is still not fixed. After a few questions to the owners I realize I'm getting snowed. I ask for my clock back and after looking at it I can see that nobody has even touched it... in 3 1/2 months, Unbelievable! If you want a battery changed you may leave satisfied, anything else, go somewhere else! They have no idea of what customer service or responsibility is, none. read more

Took my watch to the Bay to have the battery fixed; they told me I needed to replace the movement for $200. Went for a second opinion after a year, Time Center Watch repair took it to the back for 5 minutes, and came back with a working watch. They said there were fingerprints all over the inside. The battery replacement was about half of what the Bay was charging me. I had another watch fixed, the side turn thing had come off and he put a new one on; again, the estimate was $150 and he did it for less than the third of that price. Very happy with quality of work and customer service; highly recommend. read more

Had two watches that needed new batteries and one of them was missing a pin for the strap. Didn't need them right away, but were ready the next day around noon. $25 for the whole job, great deal and amazing service. Thanks read more

Came back today to pick up the watches I dropped off and was more than satisfied with the service and pricing. Also so very impressed with the professionalism. The way Andrew individually wrapped the watches (All on time BTW) was a great touch, as it means he really cares about honoring and protecting your valuables. Andrew is very pleasant to talk to and I wish I could have stayed longer. He was very helpful and responsive to my email too. It is delightful to see a shop owner so skilled and so well organized. :) Excellent place to go! read more

Very fast service. Went in with two watch batteries to be replaced. I was on my way in 5 minutes and it cost $15 with a one yr warranty.

Had a mechanical watch repaired here plus a battery replacement and bracelet adjustment on one of my wife's watch. Always received great service with fair prices. He is a competent watchmaker. read more

I brought a watch to replace the battery. I had bought the battery in a shop and he replaced it in less than 1 minute for 3 dollars. I think I'll come again to repair my watches or buy anything else. Bravo the watchmaker. Let's make live the little retailers and the professionals. read more

This guys is a real jerk... Had my watch for nearly a year promising a simple repair. I dropped by a couple times and he always had some long crazy story... Each time I would drop by to check on my watch, He would always tell me some long drawn out story and at he was going to fix it and that he'd call me in a couple weeks, but never did. I finally went over and asked for my watch back. He seemed annoyed and was quite rude. A mop,tee wasted of time, highly unprofessional. Watch out!!! read more

Amazing service, very professional and knowledgable. The owner is a European watchmaker with over 30 years of experience, I will be back to get all my watches and clocks repaired! read more

the best in the business...there is not point to go anywhere else...if you have to wait it is worth the time (ha ha)...truly a master...