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    The German Watchmaker

    4.8 (98 reviews)
    Open 10:00 am - 5:45 pm

    Services - The German Watchmaker

    Watch cleaning

    Watch overhaul

    Watch part repair

    2 More Services

    Watch part replacement

    Watch seal testing

    The German Watchmaker Photos

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    Recommended Reviews - The German Watchmaker

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    You simply won't find a better place to take your timepiece in for repair. I have been dealing with Norbert Zerbes (no, he's not German) for many decades. He is a master of his craft, honest and will always treat you fairly. He has over 300 Google reviews and all are five stars. That speaks for itself...

    Justin K.

    I was contemplating servicing my TAG Heuer Carrera as I haven't worn it for many years and when I asked where I should bring it to, everyone I talked to recommended me to go see The German Watchmaker. He's local, has a great reputation and faster than sending it to TAG. In my mind I was willing to spend $600+ for service, reconditioning and maybe purchase a leather strap. When I arrived I told Norbert what I was looking to do and within 10 mins I left with an Austrian leather strap that he put on for me and recommended not to service and recondition it. He could have easily taken my money but instead was honest and wanted what was best for my intentions. As I mainly wear my Rolex to work and Apple Watch for casual wear, this watch was just going to be used here and there to switch it up. Overall I'm very satisfied with the level of professionalism that he provided and would definitely recommend anyone to see him! One tip, if you plan to see him, he only takes cash or cheque.

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    11 months ago

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    1 month ago

    5 Stars. Excellent Service for watch repair. Very fast. Fair price. Highly recommended.

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    8 months ago

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    10 months ago

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    1 year ago

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    9 months ago

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    2 years ago

    My go to watchmaker! Works quickly and efficiently. Convenient location and hours. I'll be back!

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    1 year ago

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    4 years ago

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    7 years ago

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    2 years ago

    Kind, knowledgeable, trustworthy and convenient. The German watchmaker has all of our future business. Highly recommended!

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    2 years ago

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    2 years ago

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    4 years ago

    Outstanding! Peace of mind bringing my Rolexes to someone so trustworthy and knowledgeable. What a Vancouver treasure Norbert is!

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    5 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    3 years ago

    Norbert is honest and skillful. The other quotes I got were easily double his pricing. Highly recommended.

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    3 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    14 years ago

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    12 years ago

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    15 years ago

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    14 years ago

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    4 years ago

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    10 years ago

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    10 years ago

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    5 years ago

    Have not done any business with Norbert yet. He did give me the advice to where I can get help. A very honest and helpful person!

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    Page 1 of 3

    Review Highlights - The German Watchmaker

    The German watch maker is reliable and professional,but the best part I like about Mr Norbert is his Honesty.

    Mentioned in 47 reviews

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    John Hiew Watch & Clock Repair Centre - Front Door

    John Hiew Watch & Clock Repair Centre

    (29 reviews)

    Downtown

    Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!

    I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

    Independent Goldsmith - The final product!

    Independent Goldsmith

    (36 reviews)

    $$

    Fairview Slopes

    This shop has the best customer service that I think I've ever experienced. I don't usually worry…read morethat much about how I'm treated by staff who are in CS roles, because I know how exhausting, stressful and dull the work can be. However, the people who work at this shop are so outstandingly kind and helpful that it's worth mentioning. I came here to get a very fine gold chain repaired and to get my watch battery replaced. I ended up needing to get the movement in my watch cleaned after there were still issues with the second hand getting stuck after the battery replacement. The woman working the counter was very clear in advising me and gave me a sense of options and cost before ever compelling me to commit to the work I would get done. We discussed the replacement of the crystal on the watch face and she recommended that I see how the other repairs went first, to ensure that the watch could be made to function properly first. It's simple stuff, but I really felt that I was being given respectful advice. I also watched the same woman interact with an elderly lady who came in looking for a particular address, which turned out to be in the building, but required her to go on a bit of an adventure to find it. The woman working here went out of her way to help this elderly woman find her way - it was very sweet.

    The team at IG were quick to respond, super helpful and all around professional. Linda helped me so…read moremuch with design and seeing my engagement ring through and my fiance loved it !

    The German Watchmaker - watch_repair - Updated May 2026

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