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    Lugaro

    3.4 (34 reviews)
    Ultra High-EndJewelry, Watches, Watch Repair
    Closed 11:00 am - 7:00 pm

    Services - Lugaro

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Lugaro Photos

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    3 years ago

    10/10 service and products, and love the staff and the Rolex Shop! Clara and Ara are top in class, kind and knowledgable.

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    4 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    Review Highlights - Lugaro

    If you need help with anything when it comes to Rolex watches, I highly recommend George or Ara.

    Mentioned in 6 reviews

    Read more highlights

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    John Hiew Watch & Clock Repair Centre - Front Door

    John Hiew Watch & Clock Repair Centre

    (29 reviews)

    Downtown

    Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!

    I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

    Jump Plus - map of Marine Drive, West Vancouver, Park Royal mall, Jump Plus retail store

    Jump Plus

    (3 reviews)

    Th Jun 12, 2025. On Tu Jun 10, I went to local Park Royal Mall, to Apple premium partner store,…read moreJump+, for battery for SE iPhone. Systems says battery charge, 73% max. Jump+ staff member quoted, $140 and gave me an appointment for 1:40 the next day. Internet, SE 2022 battery, $69 (as "out of warranty" price). Wednesday appointment, 3 people ahead, 20-min wait. "Have an appointment?" yes. Surprised, said, "Tomorrow is better." I was there for the 2nd time so I said I will try elsewhere. He made himself available. [Belatedly, I think he needed to have ordered the battery the previous day--when he booked my appointment, he simply forgot. Plan B, since I had decided to walk away--was to turn this service booking into a sales appointment; a kiosk in the mall would have served my specified stated want, for service]. The store's manager cautioned that 2022 SE is unsupported within months so reasoned that a new battery would not be good value. Internet, says 2027, so maybe 20-months. The manager said, "Koodo plan is high, for little more, a new phone?" Manager offered an additional $100 off. I said no to Apple Care. Manager, "Oh, I just checked. Realized that offer expired yesterday." Staff, "Koodo plan is high, for little more, a new phone?" My phone bill with Koodo will increase. Added to monthly Koodo bill will be I think, price of phone, $924 (Koodo device discount: $360, and Koodo Tab renewal $564). I guess I accumulate a Tab and pay monthly for that on family Koodo account? Don't know. Extra costs at Jump+ for phone, TOTAL, $149.96 (-$22.28 for "bundle" price): 1. screen protector, $49.99 [3pk $9.95 Amazon]; 2. lens protector, $29.99 [C$8.99 Amazon], 3. case staff chose $29.99, [C$7.99 Amazon, C$15.83 Walmart], 4. charger 20W $24.99, several at home, I did not want or need. But "New-type, required and free," sowed doubt so accepted. Staff member took my DL into locked admin office without comment, sowed doubt. "Checking for fraud," was eventual explanation. I returned to the mall in 1.5 hours, to return charger (same as several at home), store offered me C$2.71 for the 20W charger. I was unaware I agreed to "bundle price," until 3rd visit within 2 days (where the charger is "free," so goes in junk drawer at home). Jump+ offered to transfer phone's content for $40, declined. iPhone SE to iPhone 60, is just swap SIM, and follow phone's instructions to align phones, to transfer data. Manager and staff laughed me out of the store, "Avi will serve you next time!" Perhaps the 4 of them (one was in training) made little from the Wednesday afternoon exchange. Coffee hour I will explain and see if other community members have had similar experience.

    Hello, we went into Jump Plus in search of an apple pencil for an ipad. The girl who was helping…read moreus, had no idea as to what she was doing, when we attempted to explain the model of the ipad she couldn't comprehend what it was. She tried to ask for us to search on the settings of our personal phone to figure out the serial number so she could determine the model of the ipad. However we already tried to explain to her the model. Then, after a significant amount of time, she finally understood the model of the iPad. At this point she then told us the options for possible compatible apple pencils for the ipad. And when we specifically stated which one we wanted she ignorantly grabbed the wrong one (more expensive one) when we weren't looking, so as she took this apple pencil to the desk for us to pay, we were clueless of the mistake she had made. When we came back after realizing what she had done, we received nothing but disrespect and lack of manners from her front. While another sales associate was initiating the exchange for the proper apple pencil, she came out from the back room and immediately began attacking us, claiming it was our fault. She attempted to claim that we did not clarify which ipad model we had. After we tried to explain that we specifically mentioned all the necessary details as to the model of ipad. She then continued to fight back and claim we were in the wrong. At this point the manager had to step in to prevent her from making the situation worse, but the damage was already done. All we expected was simple recognition of the mistake she had made in hopes for an apology, but clearly the maturity level lacked.

    Lugaro - jewelry - Updated May 2026

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