Putting 5 starts just because of the customer service , I place catering order and had to cancel and Sara was so helpful on both ways , her customer service skill were both professional but yet real with her empathy and also humor. She made it easy and was great at understanding the situation.. I will be back just solely because of her read more

The food is off the chain. The place I work at uses this place for company party's. The chicken is very fresh and delicious. The beans are almost as good as my Mom would make.. The rice was good but not great. I would recommend this place to your family and friends. Tell them Rico sent you. read more

Their chicken is absolutely delicious and well seasoned every single time! I've always picked up to go but trust that their family meal is the way to go. You get beans, rice and potato salad , along with their pico de gallo and tortillas. read more

AMAZINGING great rotisserie chicken. Fantastic portions for the price, and fantastically nutritious as well! FANTASTIC to stop and grab something on the way home if you don't want to cook! My family and I absolutely love it! read more

One of the best mom and pop places I have gone to to eat. The flavor of the chicken is always great and never dried out like most places. The staff there is always super friendly, down to earth and easy to deal with. Joseph is the main person and I see there and is always willing to help and go out of the way for you. I will continue to go to this place and recommend it to other people in the area. read more

Terrible ,,he said chicken was fresh ,I got home to open a box of chicken that looked all dryed up ,looks like chicken had been roasting all day, the bones were all black , and the meat was all dry,, what ,a waste of drive and time, I threw it out ..I will never go back there again.... read more

Love you like chicken from the oven rotisserie chicken, good place to come. Specially, with the macaroni and cheese or their salad. They have a good coleslaw there too. I like to get the combos cause it's perfect so I feel like patisserie chicken. This is a good place to come. read more

The best chicken ever. Love the potatoe salad and rice. Clean and friendly service. Can't say enough that I love. the chicken

Tried to eat here on a Tuesday afternoon since it is close by but was told the chicken would take an hour. I can't imagine what they do to the chicken that would take an hour. read more

Love Love the chicken and the the New salsas selling in the front by cashier. It's the best, my husband is Mexican and never tasted anything Soo amazing, hand's down the best chicken along with other food, but This new salsa in the jar. OMG. WOW, along with chicken, tortillas and sides. I give this 5 star read more

Always good to know that I can find a Juan Pollo to get a taste of the tastiest chicken ... yes, I said it, it's better than the other (crazy chicken), I have to admit. The chicken is tender with spices and ingredients that leave you full and content. Hands down it's the best along with their one-of-kind rice and heavenly potato salad. The folks their are friendly and very hospitable. Definitely recommend you order early or close to 8:00p, as they start to run out of chicken due to so many orders. Enjoy! read more

Good chicken, friendly staff. Had a big order for an early time, before they opened and they went out of there way to make my order.

Hands down my chicken to go to place and they sale this amazing homemade salsa in Mason jars that are the bomb and staff always sooo great love this place read more

Call in and place your order early! Yes it's that good that they often run out of chicken before the end of day! The chicken is so flavorful and the potato salad makes the perfect combo! Sorry no pictures because I inhaled the food, I'll definitely be coming back! read more

Our favorite rotisserie chicken. It's so flavorful and juicy. It even beats Costco chicken rotisserie.

Since the name change to patty's they been shit. Currently made to wait 15 mins in hot car for a simple lunch order.

For a quick and delicious meal come to Juan pollo . The lunch special comes with chicken , rice , salsa , potatoe salsa , drink and tortillas read more

Went in to order to go. Cashier said 45 minutes wait. I said okay. I went shopping it was ready in 20 minutes!! I was surprised. They give extra rice and extra tortillas for the wait, even though we didn't wait long! I've been eating at this location since before 2007! Always AMAZING. Our chicken was hot and fresh, beans and rice perfect as well. Our order was still steaming hot even after driving across town to get home. Thank you Juan Pollo!!!!! You guys are the best! Visited 4/19/2020 @8pm!! read more

Burrito was very bland. No flavor. Was very big though. Service was very good. Thanks

Not recommended for Large party packs! After paying almost $500 worth of food for my daughters baby shower the owner refuses to take responsibility for poor quality chicken and never returned my call regarding portal refund as she initially agreed too. The chicken was way overcooked And falling apart as if I had ordered it to make tacos!! A lot of it went to waste as people picking it up to serve themselves!! Owner said I should've called her and return the 300 pieces of chicken while all my guests waited for them to cook a whole new batch and get it replaced! Ridiculous! She tried to turn the tables as if it was my fault that the chicken was overcooked and falling apart! Karmas a bi*** and what comes around goes around, I'm a try believer of that.. Don't buy large party pks here!!! read more

Small little place not much seating, chicken was good and juicy although small pieces was really disappointed in the potato salad usually Juan Pollo has the best potato salad but this tasted spoiled. May or may not return read more

This rotisserie chicken spot is the best! The customer service is spot on along with their food ! Best chicken place around town no doubt.

These guys are AWESOME! Ba very long overdue review - but both Juan & Mike are a huge asset to this restaurant. I catered a work lunch and they were both efficient and fast not to mention polite and accomodating. I think the sign for the restaurant may say just Pollo now but the quality of the food is superb! Thanks guys for all you do! I am sure to use your restaurant again! read more

I love this place, but today I bought a whole family meal and I found a rock in the food. How does that happen?

Juan Pollo has great tasting chicken,potato salad, and bean and cheese burritos. They have good customer service and are very friendly. The bean and cheese burritos are very big and you can actually share with someone, but i've noticed that the size is never consistent. I suppose it depends on who's making it. Anyways i love Juan Pollo read more

This place is filthy!!! The staff is rude. The cook threw a bag of tortillas across the counter when the counter girl said she needed them to fulfill my order, real professional!!! The floor has trash all over it and tables were dirty!! They also do not honor 'Juan Pollo Chicken" coupons. This place sucks!!!!!!!! read more

Juan Pollo - This place is filthy. They do not except "Juan Pollo" coupons. Use a corporate name but do not honor coupons??? - Fast Food Near Me - Hemet, California

Not the cutest place to eat by far, but if you do take out you will be so happy. They have THE BEST potato salad that I have ever tasted. Love me some Juan Pollo!!! read more

Juan Pollo - the counter of a coffee shop - Fast Food Near Me - Hemet, California

I don't know what's happened to the quality of the chicken but every time I've gone there the chicken is so dry you need a gallon of water just to watch it down sorry but I won't be coming back no more read more

Great tasting and fair pricing. Everything tastes fresh and the service time is fair. Cant go wrong here

Good for the price. Juan Pollo never disappoints! I ordered the lunch special today. It included 2 chicken breasts, beans, rice and potato salad. The food was fresh and served quickly. Great place to go and get a quick bite. read more

I've never had a bad experience at any Juan Pollo. I'm used to Moreno Valley locations and love PerriS location too. I've been eating at Juan Pollo for over 10 years, chicken is always well seasoned. My favorite is the crunchy chicken tacos. Ordered crunchy chicken tacos and mini pak chicken meal from Hemet location, tasted wonderful .Salsa delicious. Rice good. Potato salad least favorite, but overall good.Me , my dog and Dad enjoyed greatly. read more

My family loves this place. The food is good, its affordable, the potato salad is amazing! Its ready quickly, we usually call an order in and its ready 10 minutes later. read more

I had been banished to North Dakota the last ten years where they are woefully misinformed about barbecue (No, it is NOT a Sloppy Joe!), Margaritas (No, no sugar on the rim!) and the reason for flour tortillas (No! No wraps with mediocre ingredients!) OK. I'm back in the land that I love, so let me distance myself from that food nightmare and rate Juan Pollo. I love the chicken. It is flavorful, it is juicy, it creates a mental happy place. I happened to be in Hemet for a couple of nights and wanted some "kinda-like-El Pollo Loco-but-better" chicken. After reading the Yelp reviews, I decided to check them out about half an hour before they closed. The young woman at the counter was very friendly. The location itself is kind of a dive, but I'm only interested in the food and it was all good! Plus, she threw in a whole package of tortillas because they were about to close. Had I had a place to store it for transport, I would have bargained with them to buy the remaining chicken and frozen it for future inhaling. read more

I went in there about 40 minutes to close and I must say I was pleasantly surprised that they keep Fresh Chicken till the end, I love there rice and potato salad. Pricing is reasonable and portions are perfect. The only thing they need to improve on is the look of the place. It looks very old and rundown. But don't let that fool you I almost left because I thought the chicken might be dry and sides cold, but every things was fresh, tasty and hot. The girl that helped me was very nice and answered all my questions and that's why I stayed in the first place and the food just convinced me. Will definitely buy food there again. read more

Wow guys, only took two times at this place for me to never want to go back. I went maybe two weeks ago and got some chicken tacos and the chicken was absolutely dry as all hell. It was like eating dry turkey, inedible. Now today... I thought I'd get something for lunch later and I'm in line for literally 20 mins. I could easily sit down at a restaurant and get my food and begin eating within that time. Never going back and I recommend everyone the same. read more

Now called Patty's rotisserie chicken. I got a generous portion of chicken in the lunch special, including rice and potato salad, salsa, tortillas, and a drink. I was happy. read more

Food here was great businesses great a soft swimming is great Services great fully Stacy and cheap and the give your big portions of food

Best chicken quesadilla in town!!! The staff is always so nice and make you feel welcomed!

My boyfriend & I decided to give this place a try today & we ordered 5 of their pollo tacos. Everything was fresh and tasted great. I actually wasn't expecting it to be that good, but we liked it and will definitely return. Also they told use the name was changing from Juan Pollo to something rotisserie I don't remember what the guy said. But good tacos and good service. read more

The food is very good here I really enjoy it I have come here plenty of times and I always forget to check in but anyways customer service is always wonderful read more