Brought my vehicle in for a service was in and out in no time, everyone was very knowledgeable and…read moreexplained what they did. My transmission is shifting much smoother now! Will definitely keep coming back for maintenance and repair

Got me right in and taken care of very knowledgeable. Didn't try to sell me extra stuff I didn't…read moreneed also explained into detail what was being done. Even pulled up a diagram on the computer to show me.

I truly can not express how good Bart is at what he does. Excellent service and exactly the parts I…read morewanted for my 4L60e rebuild. It doesn't get any better from a small business. This guy knows his stuff! If he doesn't know, he'll tell ya!

The man is an absolute Angel on earth! Ran over an unavoidable huge piece of flying plastic coming…read moreoff the hill today. The thing wrapped around my drive train. The car was making crazy thumping sounds. Ask Siri we're the nearest auto shop was, she directed me to Denny's! I explained my plight and this Angel without blinking went under my car to see what was up. He grabbed his sharpest utility knife and went to town cutting the wrapped plastic out of my car. He sent me in my way with a kind, "drive safely!" There are amazing people on this planet. Businesses like this are rare and if he treats a stranger like this, imagine what great care he will take with your transmission!

Dennis has been my transmission guy for years. We abuse TH400s and TH350s racing, in haul trucks…read moreand rock crawling. Dennis knows his stuff and always keep our junk rolling down the track,trail or road! I highly recommend because it's hard to find a transmission guy with as much experience as Dennis has!

Over the last 6 months I had 2 different transmission problems with my old 1998 Ford Explorer. I…read morewent to Dennis of Action Transmission Service both times where I got immediate estimates on the problems, parts were ordered and delivered the next day, and my SUV was in and out in a days time. I got great service at a reasonable price and would highly recommend them for repairs!!

Fantastic customer service! All star is my family's go to for car help as they are honest and just…read moregood people. Feels so nice to know they aren't going to try to take advantage of the fact I know nothing about cars. They always try to get me the lowest price and that is very appreciated. They go above and beyond! Would recommend!

I was contacted by the owner after having a discussion he offered to help me out with the…read moreinspection cost and in my opinion made things right I do appreciate the time they have taken to understand where they went wrong with my visit, very professional! Thanks Justin.

My wife and I raised 5 kids(drivers) here in Nevada County. Our family had 3-5 cars on the road at…read morethe same time for many years. We went to Tom's after being referred by a friend in 2010. Never have taken any of our cars elsewhere since. Tom and his crew are always honest, fair, and knowledgeable as well as teaching us more about our vehicles and how better to keep them on the road. We are continually thankful to Tom and his team. Roland

These guys are superb at what they do, and just wonderful human beings to boot! If I could give…read morethem more stars I would. I had never before fully trusted anyplace to work on my car, and now Tom's is the only place my husband and I will go. In the years they have worked on our cars -- over a decade -- (and my job requires lots of driving, so I'm in there several times/year) they have demonstrated over and over again that they take pride in their great work, care about their customers, and take the time to make sure you are happy and understand what work is being done and why. They have gone out of their way to go above and beyond on dozens of occasions. Super duper hella highly recommend!!

Josh and his team are the standard for automotive repair, tires, alignments and FREE FLAT REPAIRS!…read more They do free alignment checks, free brake inspections, FREE FLAT REPAIRS AND MUCH MORE. Thank you Big Brand Tire of Grass Valley for being the 1 stop shop for all automotive care.

Took us even though online appointment wasn't showing. Very friendly, price was really good.read more

This is my second visit and I really appreciate the service I have received. The staff is friendly…read more(as are the dogs behind the desk ) and I never feel upsold. This time in the course of checking my car they identified that I needed a nail removed from a tire--a service they don't perform--and they circled the nail, recommended another business and called ahead for me. Prices are fair and I like patronizing independent businesses in my neighborhood.

Top Tech is the best for your vehicle maintenance and repairs! Went today..march 6..see receipt…read more What i like about this place is that they don't try to upsell you! Its refreshing as a single woman to not be taken advantage of when it comes to repairs on your vehicle. Today i got my car smogged and everything ran smoothly. I made an appointment which really helps. They have a warm sitting area with wifi and complimentary coffee and water. Conveniently located off of Rough and Ready Highway in Grass Valley ( across from the cemetery). KAILA waited on me and she was friendly and knowledgeable. Great experience as usual! I believe its family owned and customer service is very important to them! I am thankful i found this place a few years ago. Great job!

They are amazing! Got my car in the shop immediately, the job was done. Within 2 hours. Excellent…read moreservice! Highly recommend!

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Not recommended... we went there just over a year ago and every part they put on failed right after…read morethe year mark .... $1500 down the drain . Took it to another place and they showed us the crappy parts used and did all the work again for $600 less !!! Do better Gold Country

Tried to take our RV to get smogged here...made an appointment 2 weeks ago, sat for an hour and a…read morehalf because they told me the wrong time, then come to find out they can't do it because, "we're registered in the bay area"! We went elsewhere nearby and they did it and told us, that guy just didn't want to do it! We took off work, wasted gas to drive the motorhome 20 miles, just for the jerk to turn us down!! Too bad you can't send this through with ZERO stars!! Oh BTW parking lot not made for motorhomes!

I've worked with both shops, they're both great but Jeff and the team at their Nevada City location…read moreare the best in town in my opinion. After a terrible and very expensive shop experience w Dave's Auto (who will not be getting a good review) on a rebuilt engine & warranty for my 1992 Tacoma long story, Jeff's team solved the issues w engine leaks that had been happening for 2 years of being jerked around by the other shop, and they found other issues that will ensure this truck will drive on for a long time which is my goal I love this truck. And now she drives like a dream! Jess is a pleasure to work with he cares he listens he even spent over an hour on hold w the warranty company to see it all through. If you're like me and have many vehicles or just care about your car look no more Douglas is the best.

The crew at Douglas Automotive in Nevada City is the best of the best!…read more - premier auto technicians - reliable + fair prices - top tier customer service I needed a ride to and from my house and the shop and Randy and Jeff made that happen for me. I appreciate this team so much! Customer for life.