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    Recommended Reviews - JSX

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    Tina T.

    Tried out this airline and airport for the very first time. Initially the experience was a bit rough as they could not locate my airline reservation and they kept stating my company had not paid the full amount for the fare. However after getting my company on the call and speaking to the personnel Char was kind enough to help me resolve the situation. She even honored the seat selection that I had requested since there were plenty of seats available. She explained the process to me since it was my first time at airport and flying with their plane. However after this incident the rest was smooth sailing everyone seemed really kind even our flight attendant. This airport was also so much nicer and bigger than the hobby location that I visited and had many snack options as well as flavored water stations and nice coffee machines with different coffee options to pick from. Overall not a bad experience and will give them another try in the future.

    The Lounge
    Michelle T.

    We flew JSX from Dallas to Miami and it was a great experience! Having never flown this airline before, I wasn't really sure what to expect, but I was pleasantly surprised at how relaxed and stressfree the whole process was. The flight leaves out of a hanger that is not part of the main terminal at Love Field. There is only valet parking so it's best to have someone drop you off or utilize a ride-share service. We made our way into the lobby and the desk agent was very nice and we were invited to wait in the lounge for our plant to board. While the lounge is nothing fancy, it's clean and not chaotic like a standard airline terminal. There are complementary beverages and snacks in the lounge as well as different seating configurations for the wait. There was also an abundance of free outlets for charging or working, which is a nice plus. The restrooms were very clean and it was rather peaceful in there, unlike restrooms at the airport. I guess you just get used to the hustle and bustle at busy airports, but this was so refreshing to not see a bathroom with a long line . Even though our flight was delayed, JSK was very communicative about the delay. Sometimes that happens and there isn't anything to really do about that. Once it was time for us to board, we went through a security check- which was like the most pleasant one ever. Once on the tarmac you board the plane. The seats were roomy and the flight itself was very smooth. Drink service and snacks were served once we got to cruising altitude. The array of options were great, and I really enjoyed exploring some of the snack options from brands I was unfamiliar with. The flight attendant; Patricia, was so professional and kind. You could tell she absolutely loves what she does and it just really showed in all the attention to detail she gave each task. She did a tremendously wonderful job. Landing was a breeze. They unload the luggage off the plane before you exit, so you just grab your bag from the tarmac. So easy! As mentioned earlier, our flight attendant Patricia did an excellent job, but I'd be remiss if I failed to mention how great all the employees we came into contact with at JSX were. They were all lovely. I'm looking forward to flying with them again soon. Thank you JSX!

    Lobby
    John J.

    I flew JSX for the first time out of DAL on the way to Cabo direct. Let me tell you it was great. Upon arrival you are met my JSX valet staff that park your car for you. As soon as you enter the terminal you check your bag and check in for your flight. The staff were super friendly and helpful and got our bags checked into the flight. In the terminal you have access to all kinds of complimentary snacks and a sparking/flavored water dispenser. We had to show up an hour early for our international flight but you can arrive only 30 minutes before a domestic flight. We waited until they called our flight 15 minutes before departure and went through a fast bag scan for our carry on personal item and then out to the aircraft. It is played out in a 1x1 format so lots of room. The seat have huge first class legroom and very comfortable. The pilots and flight attendant were very nice and engaging. Once airborne we had the best snacks and drinks at no additional cost and no one ever said no to additional snack and drink requests. The process getting off at our destination was just as easy. The experience is a 6 out of 5!

    Arrivals screen
    Brian P.

    Once you get a taste of JSX, it's going to be hard going back to normal commercial airlines! Parking is valet only, so it's recommended that you arrive via Uber/Lyft/Taxi/car service. This terminal was pretty efficient, and check-in only took a couple of minutes. The check-in process involves a bag swab for explosives, tagging your checked bags, and printing out your boarding pass. You can literally show up as little as 20-30 minutes prior to your flight and still check your bags and board the plane. After check-in, you'll wait in the lounge until your flight is ready to board, which is usually 15-20 min prior to departure time. The "lounge" is just a big waiting room with couches, tables, and chairs. There are plenty of power outlets, free public wifi, and complimentary coffee/tea/water. Our flight was slightly delayed, and I wished they would've made some announcements because everyone looked rather antsy as it got close to our departure time. The boarding process is super quick because each plane only has 30 seats and no overhead bins. They have you remove large electronic items such as laptops and walk through a metal detector during boarding. They will also scan your boarding pass and check your ID. Typically, as soon as everyone has boarded, they're able to shut the doors, do a quick safety demo, and immediately take off. The planes are equipped with free Starlink wifi, so you're able to surf the web, stream video, or even upload photos to social media. In-flight service consists of complimentary drinks (soda/bottled water/beer/wine/liquor) and packaged snacks. Flying JSX definitely is less stressful by not having to walk through and wait in the main airport terminal, as well as having to hear everyone and their kids be super loud! Just wished they flew to more destinations!

    Seating arrangement.
    Aaron K.

    I recently flew JSX from Taos, NM to Dallas and it made me really think-- when was the last time a flight wasn't simply something to endure and actually something to enjoy? I couldn't come up with an answer, but JSX now holds that position. The gate and cabin crew were very friendly, the seats and layout stellar, and the snacks and drinks delicious. I ordered an espresso martini and enjoyed the short flight--that actually landed 30 minutes early. Highly recommend JSX if flying to Taos, and I will consider them when booking flights elsewhere.

    Wendy C.

    We have flown 2x. Oakland to Phoenix and Dallas to Houston. Both experiences were fantastic and we can not wait until there are more routes to leverage.

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    2 years ago

    So much better than Hobby or IAH especially for quick trips to Dallas! Would definite recommend.

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    2 years ago

    charges $45 for valet for 30 mins. Flight was delayed and it wasn't my fault. No other parking options available...

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    John M.

    Thanks for sharing, Diane. We hope to fly with you again soon. -Lola

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    4 years ago

    Pleasant all around experience! Informative and helpful staff from the valet to the counter. This is my go to whenever I fly

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    Ask the Community - JSX

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    What is the cost to valet park at the Dallas location? Thank you

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    Review Highlights - JSX

    The boarding process is super quick because each plane only has 30 seats and no overhead bins.

    Mentioned in 2 reviews

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    American Airlines - Delayed. Gate changed. Plane changed. Seats changed.

    American Airlines

    1.5(2.2k reviews)
    12.5 mi

    This is the main 'American Airlines customer service' (Toll Free) phone number: +1-855-618-0752…read more It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    So far the experience hasn't been great today. We boarded our flight to China and had to disembark…read morebecause the engine wasn't working, leading the a/c to also malfunction. They are currently in the process of fixing the issue. Our flight was expected to leave at 10:40. We got stuck on the plane in the heat for 30 minutes. Now we are waiting for the issue to be fixed in order to embark once again. Tentatively the airline stated that we should be boarding now but we still are awaiting. The staff on our flight were all nice and accommodating. They were also very hot and obviously have nothing to do with the issue. Hopefully this problem is fixed as soon as possible. We have a wedding to get to so hopefully everything isn't delayed any further. On July 1st our flight got delayed an entire 24 hours. We were issued a $12 food voucher and a hotel voucher that was actually a motel with a foul odor. The shower was disgusting as well. We ended up booking a different hotel out of pocket. We were told that our flight was re-scheduled for 11:15 am for July 2nd and that there shouldn't be any more issues. We were also told on July 1st that we can go down to baggage claim if we wanted our luggage and that it would be available in 30 minutes to an hour. Once we got downstairs they said our luggage was not available for another 30 minutes to 5 hours. The staff at American Airlines baggage claim were extremely rude and dismissive. We never ended up getting our luggage because they did not have an actual estimate of how long it would take. Day 2 of our flight being delayed. We arrived at the airport and it seemed like things were looking up. We get to the gate and are awaiting for everyone to be able to board. As we're waiting we're told once again today that our flight will be delayed 45 minutes now because the plane is having the same issues with the a/c not functioning. They also stated that it was a different plane, how can a totally different plane have the same issue occurring. It does not make any sense. Now the airline is saying that the plane is out of service. They stated that the plane is coming from the hangar and it will take 30 minutes. Out of no where they say that we have to go from Gate D33 to Gate D65. Now they are saying that we have to wait 6 hours for our new flight with a new plane. So instead of our 24 hour delayed flight leaving at 11:15 am, we are now scheduled to leave at 6:00 pm according to the updates we have received. I am extremely disappointed and do not ever want to fly with American Airlines again. We are flying to China for a wedding and have had to cancel multiple reservations that were made in advance and it's also looking like we are not going to make the wedding. This is absurd and has affected all of us traveling emotionally and physically.

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    American Airlines
    American Airlines
    American Airlines

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    Southwest Airlines

    Southwest Airlines

    2.7(731 reviews)
    0.7 mi

    We love this airline, Southwest Airlines always gives us better prices and easy for booking tickets…read morefit perfect on our time. The flight attendant always so nice and friendly and trying to help you whenever you need. The airplane nice and clean. We really enjoyed every single trip with them.

    I used to be a SOuthwest fan, to be honest. My experiences had always been good. No complaints…read more That is, until three years ago when I paid for my mother and I to take different flights from our respective cities to meet up in Boston, so I could treat her to a visit with a sick cousin she hadn't seen in 40 years for her 75th birthday. Long story short... I have to use a folding cane when I travel and need chair assist for airport mobility. I have two major health issues which do not allow me to freely move about without becoming so exhausted I literally cannot function. Cancer treatments can be brutal. As I boarded the plane in Dallas, a man was sitting in the aisle seat of the very front row. I boarded first and was trying to put my carry on overhead when this man suddenly started griping that I hit him with my cane. I felt NOTHING. how I could have hit him and not even felt a bump, I will never understand. I apologized to him and continued getting settled in. He kept griping that I was careless and carrying on like I had murdered his mother. I don't know what was going on with him, but it was way bigger than my supposedly hitting him by accident with my aluminum cane, which was hanging on my wrist by an elastic string. After getting settled in, one seat between he and I, another man came and sat in the seat between us. I leaned in to him after he got all seated and told him, "I don't know what that fella's problem is, but he sure has an attitude. Watch out." I whicspered this to the man, so the other fellow with the fly in his ointment could not possibly have heard me. Just then, the man of whom I was speaking got up and walked to the front of the plane. Before too long, a couple of the airline employees approached me and asked me to leave the plane! I was dumbfounded! My 75 year old mother was due to meet me in Boston and these people want to gum up my travel arrangements? I literally said nothing. I just got up and disembarked. No complaining. No arguing. NOTHING. After getting off, I asked to speak to a manager. When she finally showed up, I asked her to please tell me what I had said or done that merrited my being taken off the plane. All she said was, "If our attendants feel you need to be removed, we remove you. Period." I insisted on a better, more thorough explanation. NONE was forthcoming. I wound up stuck in a hanger ofr hours, without food, being a sever diabetic who has serious issues when my sigar drops low, which is why when I travel I try to prepare for every possibility. I never in the world expected this to happen. Again, long story short, I wound up having to call my 75 year old mother on her borthday and tell her I was going to be several hours late as I had been removed from the plane, without explanation. What else could we do? Long story short (again), I have NEVER been back on a Southwest plabe since. I literally get hives just thinking about trying to use that airline. That experience was so tramatic that I STILL have nightmares about it and what could have happened. Not only am I a diabetic with leukemia, I am also a 40+ years in ministry ordained minister! That is why I gave them absolutely no issues when they asked me to get off the plane. I believe in trying to live Christ-like. I have a SOuthwest - Chase credit card and have accrued many, many, many travel points. I won't even use them to fly for free as I am terrified that I may be trying to go somewhere and I will once again, com pletely without cause or explanation, be removed from my flight. I STILL have no clue what was said that made these people do me as they did. I can only speculate. Honestly, and you have no idea how much I hate to say these words, I have to wonder if it wasn't race related? The man in question was black. So was every single Southwest employee I had dealt with. I have wondered over and over again if that man didn't falsely claim I used a racial epitath or something. Being married to a person of color, and having decades of ministry which has included preaching in as many churches of color as "white" churches, I am not even remotely inclined to that. Not even remotely. But that would be the only justifiable accusation I could think of for the treatment I received. I can't imagine any other reason. When my sugar drops I can get extremely irritable and easily angry and frustrated. I carry glucose tablets with me to try and prevent this from happening. I did have one issue years ago while taking a Southwest flight that involved me being in very bad spirits due to a hypoglycemic incident. I was travelling with my spouse at that time, so ultimately I was able to get access to food which resolves the blood sugar issue within about 30 minutes. I have wondered also if they didn't somehow blacklist me over that incident and therefore, any accusation would justify their doing what they did. To this day, I HAVE NO CLUE! I still cannot get the trauma of this event out of my head.

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    Southwest Airlines
    Southwest Airlines - Dallas Love  Jax

    Dallas Love Jax

    Southwest Airlines

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    Vonlane - Work as you travel

    Vonlane

    4.8(619 reviews)
    0.7 mi

    The attendants are so nice!!!! They are always offering snacks and anything to make the ride more…read morecomfortable. We love riding on Vonlane!!! The quality of the bus is also very good - comfortable seats, clean bathroom. Absolutely a first class experience.

    I could go on and on (and have) about the Vonlane service for a trip to DFW from Houston. I booked…read morethe bus trip about a month ago and knew to select a single seat just by reading the website. I boarded the bus from Marriott Woodlands waterway and found it easy to park in the self park and walk across. I checked my bag in and boarded the bus. They check your license and give your seat assignment. Our bus loaded quickly and departed right at 215pm. Makayla was our attendant and she was very nice and passed the tray of snacks around several times. She got us soft drinks, bottled water, offered a fleece blanket, eye mask, ear plugs and a variety of other things you might need on a road trip. It was like taking a first class flight. You could order adult beverages if you want for a charge. The ride was smooth and seats comfortable. I didn't use the restroom but many people did. The bus only seats 22 people so it was super quiet. They ask that you speak in library voice. I don't think I will ever drive again. We were dropped off at the Doubletree at Love Field (DAL) and I took an uber to pick up a rental. Upon return, I had the same great experience. I was early and the bus was a little late but they sent a message. We made it back in good time regardless. Amanda and Avery were our attendants. They also offer you a warm towel before departure and a chocolate once you get off the bus. Excellent service!!

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    Vonlane - Attendant service

    Attendant service

    Vonlane - Vonlane luxury coach

    Vonlane luxury coach

    Vonlane - Attendant serving snacks

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    Attendant serving snacks

    Spirit Airlines - Spirit Airlines

    Spirit Airlines

    1.4(1.6k reviews)
    10.6 mi

    So I just completed my outbound flight from LAX to DFW. I typically fly United because I'm a…read morelifetime permanent gold member with over 1 million miles flown on United metal. Thus why am I flying spirit? My wife has a business meeting out here and her company put her on Delta with a $500 plus ticket. Spirit on the other hand, has a near identical flight itinerary that costs $170! United airlines was over 600 for a similar flight. Under these circumstances I'm going to bite the bullet, put a paper bag over my head with eye holes, poked out and fly spirit. I used to think spirit was a healthy cut below Southwest. And I detest and refuse flying Southwest. Why is that? The last time I flew spirit was LAX into Florida, at check-in. I had the most annoying counter staff in LAX. I mumbled and silently thought that never again, never ever ever will I fly spirit. Well, when I'm looking at over 600 bucks and getting close to 70% of a discount, then I'll try this spirit. Hold my breath and just suck it up while saving. Just under 450 bucks or a ton. I was careful too change everything from my usual baggage into something that qualifies for free Carry-on . I think it has to be 18 in by 14 by 8 in. My bag is a little bit smaller than that. I was careful this time to read the guidelines for how to fly spirit. I checked in online and printed my boarding pass with a redundant email copy of my boarding pass. Printing a boarding pass at the airport Might cost $25! So I found my experience at LAX check in, all the way through arrival and exit from DFW to have been surprisingly smooth. All of the spirits staff encountered were reasonably polite and efficient. The waiting area and my seat on the aircraft were clean and in good condition. What's not to like? There was no choice of seat location at my price level. No Roller aboard baggage without paying a fee. Shocking to me was even getting water on the aircraft in flight costs money! Fortunately being suspicious I brought an empty water bottle that I refilled on the inside past TSA. So I had water. What's not to like further ? I had a middle seat and something like row 28. Not the best and probably functionally one of the worst seats. The back of the seat was scalloped away with no entertainment system, no large fold down tray to work with or place beverages, food or whatever? On my right the window seat had a really overweight person, on the aisle seat to my left was kind of a normal guy who really kept to himself. Shockingly, I didn't have problems with either encroaching over the armrest invading my space. I was respectful of their space as well, no contact at the knees.. I found that I could extend my legs under the seat ahead of me. But I found I could not recline! So the seats were as unitarian and basic with actually just enough soft give and fabric to be okay. To be sure United seats are superior even in basic coach. I usually have premier Plus, and every now and then business class or Polaris. Spirit was not exactly the most comfortable, but it was actually a very acceptable experience. So why did I bestow four stars? In spite of all these points of weakness, the huge kicker was 70% savings on the price for solidly competent service, granted it's barely tolerable... But I am so impressed with 70% savings! It just floors me to save this much, which is really hard to get with United... Or any other full service major airline. So will I fly Spirit again? I guess I have to confess that it depends on the price differential. I am quite willing to pay 20% more to fly United. But I am not willing to pay 250% more versus another airline like spirit. Four stars with all of them essentially awarded for dominating on price!

    Terrible customer service and misleading insurance process…read more I specifically purchased travel insurance that advertised the ability to cancel for any reason with an 80% reimbursement. I called on Tuesday regarding a flight scheduled for Friday. The live agent told me I had to cancel at least 24 hours before departure to qualify. Based on that, I was instructed to call back Thursday to process the refund. When I called back on Thursday, I was informed that I would only be eligible for a reservation credit, not a refund. This directly contradicted what I was previously told. I requested that they review or pull the recorded calls where I confirmed eligibility, but my concern was not addressed. The inconsistent information and lack of accountability made the process frustrating and misleading. This makes me afraid to use Spirit Airlines for traveling. Buyers should be very cautious and confirm all refund and insurance terms in writing before purchasing.

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    Spirit Airlines - This is how much leg room you get.  I had to sit with my legs at 45 degrees to fit.

    This is how much leg room you get. I had to sit with my legs at 45 degrees to fit.

    Spirit Airlines - Dirty seats

    Dirty seats

    Spirit Airlines - Gum???

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    Gum???

    Air France

    Air France

    3.7(13 reviews)
    11.7 mi

    The official main 24/7 "customer service number" for *"Air France"* is 1 (877) 456-2077™ or +1…read more(855) 470-05.04™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. #. Smooth Reservation Process & Confident Travel Planning The journey began with a booking experience that was clear, efficient, and easy to navigate. Business class advantages, including premium seating, flexible ticket options, and priority airport services, were presented in a well-structured format that simplified the decision-making process. Selecting flights, confirming seat preferences, and completing the reservation took only a short time, while the itinerary was generated instantly with all essential travel details conveniently organized. #. Premium Airport Convenience & Seamless Departure The benefits of business class extended throughout the airport experience, making every step more efficient. Dedicated check-in facilities reduced waiting times, while priority security screening ensured a faster route through the terminal. Before departure, the business lounge provided a comfortable space to relax, enjoy refreshments, or prepare for the flight in a peaceful environment. Priority boarding allowed passengers to board early, creating a calm and well-organized start to the journey. #. Sophisticated Cabin Experience & Attentive Service Once onboard, the cabin offered a refined setting designed for comfort and convenience. Spacious seating, generous legroom, and a quiet atmosphere made the flight enjoyable for both relaxation and productivity. The aircraft remained spotless and carefully maintained throughout the trip, enhancing the premium feel of the journey. The cabin crew consistently provided courteous, responsive, and professional service, ensuring passengers were well looked after from takeoff to landing. #. Comfortable Arrival & End-to-End Excellence The flight concluded with the same level of efficiency that defined the entire experience. Inflight services were delivered smoothly, contributing to a comfortable and uninterrupted journey. Upon arrival, priority baggage handling enabled passengers to collect their luggage quickly and continue their travels without unnecessary delays. From booking the ticket to reaching the final destination, business class delivered a seamless blend of convenience, reliability, and premium comfort, making every stage of the trip enjoyable.

    Air France U.S. Customer service and Booking line operates 24/7. Call +1 866 747 0325™ or +1 855…read more803 3037™, the airline's main 'customer service' telephone number, for reservations, ticket changes, cancelations, rescheduling, refund requests, and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Air France
    Air France
    Air France

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    American Airlines - Seat 4E

    American Airlines

    1.6(244 reviews)
    11.7 mi

    I have to give American Airlines in Dallas 5 stars for this one. At the gate, I saw a young lady…read morewho had helped me in the past when I missed a flight going to Nashville. Back then she helped me get on the next flight and really saved the day. She recognized me this time, remembered that I had given her a book, and even gave me a hug. That kind of personal connection and memory is rare in air travel. It reminded me that there are real people behind the counters who care and remember you. Because of that, I am giving American Airlines in Dallas a full 5 stars for this experience.

    If I could give American Airlines negative stars, I would…read more This was the worst travel experience I've ever had. I purchased a first-class ticket for a red-eye flight and received none of the basic amenities I expected: no water, no blanket, no food, and no in-flight entertainment. Even the seat pouch was torn, and my phone fell through it. The situation became much worse when my trip was delayed by 15 hours. I was traveling to attend a wedding, but I ended up stranded at Austin Airport with no hotel accommodation, refund, or meaningful support from the airline. To even communicate wiht representatives we had to stand in line for 4 freaking hours. After waiting and dealing with the uncertainty, I was forced to cancel my trip altogether and return home, missing the wedding entirely. For the price I paid and the level of service I received, this experience was completely unacceptable. I would not recommend American Airlines based on this experience.

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    American Airlines - Onboard Entertainment guide

    Onboard Entertainment guide

    American Airlines - Should be fired!! DFW AA employee ESTHER!! Unprofessional, lacks customer service and rude!

    Should be fired!! DFW AA employee ESTHER!! Unprofessional, lacks customer service and rude!

    American Airlines

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    JSX - airlines - Updated July 2026

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