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    Delta Air Lines

    2.7 (105 reviews)
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    Anthony G.

    No complaints on my end... i flew Delta in and out of Dallas recently and had an uneventful flight with no issues. Did end up relaxing on their sky lounge this trip and the one in Dallas is excellent. It had amazing food and service... also comfortable as heck. Also appreciated getting some free headphones when I got on my flight from Dallas. I couldn't find them before getting on and so I was able to see some entertainment on my flight as I worked.

    Lunch  on Delta One AMS - MSP.  It's simple, but it taste a lot better than it looks .
    Alex J.

    Delta is the airline I use the majority of the time I fly out of DFW. It's my go to airline. My credit card get me into the sky club for free which dose not offer as much as the centurion lounge does , but it is less busy and more relaxing. It is almost back to pre Covid level . The HUB sky clubs do offer more. If I need help with my ticket it can be done at the sky club . That is what's really important to me .Gate agents have always been pleasant and treat passengers like humans. The Delta in flight experience is definitely one of the best for domestic carriers , regardless of the cabin you are traveling in . Every seat has their own TV with movies , shows , games and even live TV. The wi if actually works . They have also brought back alcoholic beverages for all cabins . The food has always been okay . It does taste better than it looks . I always have a pleasant experience on Delta . I really do feel everyone is trying really hard to get me to my destination on time and most important safe. The hard work does not go unnoticed.

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    The food is really good but still not as good as southwest. The little tv screens have a great movie selection.

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    Delta just announced "masks optional 4/18". Interesting, no comment. Rolling out of DFW

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    Absolutely horrific over the phone customer support. To even call it "support" is a total joke. One star a gift.

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    Page 1 of 3

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    Review Highlights - Delta Air Lines

    Terminal E is a decent one with a few shops and a few restaurants and there's also a really nice Sky Club here.

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    Southwest Airlines

    Southwest Airlines

    2.7(726 reviews)
    11.3 mi

    **Need help** call 866-867 36.48 to reach Airlines customer support service 24/7. They can help…read morewith booking management, flight changes, and other ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    **To reach live human at Airlines call +1 (888) 551-0145 (US) * and reach 'Customer Service…read moredirectly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

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    Southwest Airlines
    Southwest Airlines
    Southwest Airlines - When you're supposed to be departure in three minutes and you haven't even boarded

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    When you're supposed to be departure in three minutes and you haven't even boarded

    Dallas Love Field - DAL - Animal Relief Area  01-24-2025

    Dallas Love Field - DAL

    4.0(1.8k reviews)
    11.1 mi

    Nice airport, it's not too big. Much easier to go in and out of than DFW (especially with the…read morecurrent construction in terminal c, March 2026). I've flown Southwest flights from DAL and never had issues. Nice airport with several good food and shopping options and getting thru security takes 10-20 mins, depending on how busy it is. Parking garage is right outside of the main terminal, and if you're picking someone up, they have wait lots where you can sit until they say they're at the curb.

    I have never flown out of Love Field, which can be more telling, especially in regards to amenities…read moreand security, but when I am only flying IN, I judge an airport by navigation and how quickly I get to a bathroom!!! In this case, it was pretty easy getting off the plane and to my car rental booth. However, it is really annoying to have someone at the Rental Car Information Booth who lets everyone pass her just to find "Go to the Shuttle" signs at the counter. Spend the money on a sign that doesn't roll its eyes. Of course, this was the last airport JFK flew into. In fact, LBJ was sworn in as president while on the tarmac here. For being one of the oldest continually operating airports in the US (founded in 1917 as a WW1 training base), it doesn't look like it. By the way, if you're on a layover, they have a Smithsonian-affiliated museum ($12) that houses over 30 aircraft and extensive space flight exhibits on airport grounds a 5 minute taxi ride away. As for being the site of movies: their modern (for its time) moving sidewalks were used in Logan's Run (1976). Oliver Stone recreated the president's arrival here for JFK (1991), as did the Stephen King based 11.22.63 (2016); Wes Anderson used it for the backdrop of Bottle Rocket (1996), and the airport was a plot point in Michelle Pfeiffer's Love Field (1992).

    Photos
    Dallas Love Field - DAL - Locations of LBJ plaque.

    Locations of LBJ plaque.

    Dallas Love Field - DAL - Sunrise by the terminal

    Sunrise by the terminal

    Dallas Love Field - DAL - Gate Seating

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    Gate Seating

    Spirit Airlines - Spirit Airlines

    Spirit Airlines

    1.4(1.6k reviews)
    1.6 mi

    I was so so impressed by Nutrice and Justin flying from Orlando FL. to Atlanta.. From the moment I…read morestepped on the plane Nutrice was bright and WELCOMING and Justin was right in the isle brightly smiling and ready to assist. I did not fly Spirit because of the negativity and bad videos along with over pricing. I was offered an upgrade for a reasonable price for one carry on, one checked bag and comfort seats with snacks, seat, and wifi for 66dls. This was awesome and reasonable.. But Nutrice spoke calmly and clearly with patience and care. Justin gave me extra cream and sugar for my Coffee from experience with other people from Atlanta,,He knew his people!!! That was great and we laughed about it.. He made sure everyone was taken care of GLADLY!! Then when Nutrice introduce the Mastercard,,,Wow, so eloquently explained, perfectly pitched and emphasize on characteristics of why passengers needed this Mastercard.. I actually was taken by her sales performance I wanted the card and I don't even fly Spirit!!! But those two changed my mind and they gave me a reason to rethink my flying.. I fly out at least 10 times a year for leisure and I have my favorite 3 airlines and Spirit certainly was not one of them. NOW,,I am going to fly spirit more often and give Spirit Airlines a chance to become my new favorite airlines and by the way, I did not need another credit card and certainly no one ever convinced me by simply explaining all the reasons to have this card with care. Nutrice is a strong asset to Spirit and Justin is a bubbly thoughtful teammate....Thank You spirt Airlines for a wonderful experience and a great flight!! Oh, yeah and a new creditcard!!

    Terrible customer service and misleading insurance process…read more I specifically purchased travel insurance that advertised the ability to cancel for any reason with an 80% reimbursement. I called on Tuesday regarding a flight scheduled for Friday. The live agent told me I had to cancel at least 24 hours before departure to qualify. Based on that, I was instructed to call back Thursday to process the refund. When I called back on Thursday, I was informed that I would only be eligible for a reservation credit, not a refund. This directly contradicted what I was previously told. I requested that they review or pull the recorded calls where I confirmed eligibility, but my concern was not addressed. The inconsistent information and lack of accountability made the process frustrating and misleading. This makes me afraid to use Spirit Airlines for traveling. Buyers should be very cautious and confirm all refund and insurance terms in writing before purchasing.

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    Spirit Airlines - This is how much leg room you get.  I had to sit with my legs at 45 degrees to fit.

    This is how much leg room you get. I had to sit with my legs at 45 degrees to fit.

    Spirit Airlines - Dirty seats

    Dirty seats

    Spirit Airlines - Gum???

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    Gum???

    Delta Air Lines - airlines - Updated May 2026

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