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American Airlines

American Airlines

2.3(6 reviews)
0.2 mi

So glad American has come back to flying out of Carlsbad. The last time was in 1997…read more Much easier and faster than driving to San Diego. Two checkin lanes: Priority and regular. Priority is on the left. Agents were friendly and efficient, even printed out boarding passes without asking. Tip: this airport requires printed boarding pass. Mobile passes won't work. Plan extra time for security. Only 1 lane so No TSA PreCheck so laptops and any electronic bigger than a cellphone had to come out of your bag.

If I could, I would choose 0 stars. I had a trip with my…read moredaughter to Hilton head SC. We get checked in in Ontario airport, we got tickets for the next flight from Dallas with a 40 minute window to go to a gate. Take the train barely made it to the gate to hear the flight was moved to a different gate. Take the train again and when we arrived we miss the flight. We left at 2:30 am to cache an early flight so we would not miss the Aftenoon. They put us to an other flight 3 hours later. We wait at the gate , when they tell us it was moved to another gate . We arrived in Savannah at 8 pm. Returning. Our flight was supposed to to be at 5:45 pm by 8:30 they tell us the flight was postponed to the next morning at 8 am. They gave us three hotel choices to stay at by then it's 11:30 pm. One, the shuttle was not running until 4 am and one had breakfast so we chose that. We arrived at the 'hotel' after midnight. We got to the lobby and it felt like one of the horror movies. The front desk person was on the phone hard to understand as he was yelling he signal to go to a computerize window The lobby smelled. No one tells us where to go. We finally found outside an elevator. Paint chipping, dirty concrete floor . We get to the room as lock and put a chair under the door knob. Scary place. Bugs in the bathroom and when we got up my daughter had bites all over her legs. By the way no breakfast was offered. We go get our flight. Never again I will fly with American airline!!!

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American Airlines - Hallway of hotel

Hallway of hotel

American Airlines - Hotel floor

Hotel floor

American Airlines - Getting to our room

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Getting to our room

Carlsbad Seapointe Resort

Carlsbad Seapointe Resort

3.8(157 reviews)
2.7 mi

Beautiful Resort property near the beach with excellent views of the ocean. Lobby is clean and…read morecomfortable. Staff friendly and hospitable. Many amenities to enjoy from. Did not to stay at this property but came for a HGVC presentation with a very kind and patient staff.

Recently remodeled rooms. Kitchenette Well stocked with pots, plates, utensils, glassware etc and…read morestove/microwave, coffee and fridge. Nice ocean facing patio to watch sunset from across the highway. Our biggest peeve was the 10am no exceptions check out time is very early for a beach hotel that we missed when booking here. Probably would not return here. Good : Recently remodels rooms Fireplace in rooms Nice adult pool and hot tub Separate kids pool area Across from beach about 15 min to walk across highway down down to beach Clean rooms Provides Beach amenities towels, chairs, etc. daily resort activities Family friendly Small gym and game room Friendly service Secured parking garage (not made for oversized vehicles) but no guest parking except for street until 11pm Bbq to cook your own food outside Common area fire pits Limited bike rentals Tennis court Quiet area except for train tracks Good tvs and dvd players in rooms Nice Maid service on request Hotel property feels safe and secure at night Bad Very early 10am check out time and no extension option as we called and asked for one Not easy walking distance to anything with roadways etc. - by vehicle everything is 10mins away. railroad track runs right behind property if you are a lite sleeper expect many trains no coffee stand or restaurant or room service only a very small sundries corner at front counter for a few convenience items Many Mosquitos on patios and around pool Beach across the way is average (not like Del Mar, Oceanside, etc) RV camp grounds are at beach across hotel with a mixed crowd Queen fold out sofa bed was not comfortable - okay probably for kids to sleep on No breakfast buffet etc as there is no Foodservice at hotel is only morning self service coffee in lobby may not be an issue if you cook in room. Low water pressure in shower

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Carlsbad Seapointe Resort - Lobby

Lobby

Carlsbad Seapointe Resort
Carlsbad Seapointe Resort - Blocked view of the beach

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Blocked view of the beach

Five Star World Travel - Awesome tour of Colosseum set up by Laila.

Five Star World Travel

5.0(8 reviews)
3.7 mi

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.

Photos
Five Star World Travel - Wine tasting and lunch at San Gimignano. Part of an all-day tour of Tuscany transported by a comfortable charter bus.

Wine tasting and lunch at San Gimignano. Part of an all-day tour of Tuscany transported by a comfortable charter bus.

Five Star World Travel
Five Star World Travel - Wonderful gift from Laila at our Venice hotel.

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Wonderful gift from Laila at our Venice hotel.

JSX - airlines - Updated May 2026

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