JRS Auto Sales

Buying a used car can be stressful, but this dealership made the entire experience easy and…read moreenjoyable. From our first conversation to the moment we drove away, everyone was friendly, professional, honest, and never once made us feel pressured. Their communication was excellent throughout the entire process. They were transparent, answered every question we had, and took the time to make sure we were comfortable with our decision. It's rare to find a dealership that genuinely values integrity and customer satisfaction the way they do. They went far above and beyond to earn our trust, and it was clear they stand behind the vehicles they sell. That gave us real confidence, especially since this was our daughter's first car. The vehicle came with a clean history, thorough documentation, and the peace of mind that comes from working with people who truly care about their customers. If you're looking for a dealership that treats people with respect, communicates well, and believes in doing business the right way, I highly recommend them. This was one of the best car-buying experiences we've ever had.

Just bought a Mazda3 from Al. He was quick to respond and…read moremade the process easy. Will be checking out what they have next time I buy a car.

Titus-Will Used Cars- Lakewood

4.2

(5 reviews)

Customer service was ok until he learned I was affiliated with small business that was an…read moreopportunity to sell multiple vehicles...then it leveled up. Awful customer service once you sign the papers. Actually as you sign the papers (it's digital) the finance woman had me create an account with password on her giant desk-sized keyboard. I figured it was something I would need to access in the future so chose a familiar password. I wish I hadn't because the woman watched my every keystroke like a hawk (can't be discrete on a desk-sized keyboard). I immediately assumed she was watching to ensure my password met the requirements but after a couple seconds it dawned on me she now has the password to my bank login and more...and I had just handed her every bit of person information needed for security checks, short of my thumbprint. Instead of email or print your documents they email you a password secure file. Well I wasn't able to open said zip file to access my necessary documents for registration and tax purposes a few days later. I tried calling. No response. I left a voicemail. No response. I was referred to an email after calling multiple times. No response. It took weeks (no exaggeration, granted I wasn't trying every day) to finally get in touch with someone who got back to me only to insist I go through the financing woman that processed my sale...which is where I started. It was finally through the text notifying my license plates had come in, where I was able to speak to someone that could get me some but not all of my document copies of the sale (was requesting only 2 pertinent documents) I can't imagine if I had to go through this place for actual servicing of my vehicle etc. never want to deal with them again.

Best experience at a dealership ever. Worked within my budget, made sure I got what I wanted. These…read moreguys were not pushy at all! I felt like it was good friends trying to help me get what I wanted. Talk to Larry and Sam. They have multiple lots to pull from. I went to Lakewood and they dropped what they were doing to run to Sumner and back to get the car I wanted at a price that was reasonable to me. I will be coming back to them when it's time to trade in.

South Tacoma Honda

3.4

(333 reviews)

Stopped by S Tacoma Honda due to my cars signaling of service since being back in state. Calling to…read moremake an appointment was done by calling & arranging w an automated phone service, checking in was pretty easy. Kenji was the service advisor I worked with and was great; showing me their recommendations and service options. The dealership was nicely set up with their usual setup of seating, coffee/tea, and rental car options. They were fairly quick too, more than I anticipated on weekday morning. Will be back soon!

Incompetent service center. Poor job on brake work…read more Unplugged brake sensor which caused multiple sensor failure warnings and tried to blame it on a tire shop we used for a flat tire and lied about it. Not to mention they charge $89 to change a cabin filter. It's a 5 minute job. I know because I've done it myself more than once. P.S. You can tell a lot about dealership that doesn't comment about Yelp reviews. Their last comment was in 2020.

Westcoast Auto Center

1.9

(34 reviews)

What a great group of guys at West Coast Auto! They were…read morepolite, helpful, had answers to any of my questions and we even had a couple laughs. I love the car I bought & had a wonderful experience there. Ali, I'll be back! Thank you!

This business sells crappy cars that break as soon as you drive away. This is a BUYER BEWARE only…read moregood for scrap parts car lot. We bought a used 2007 Jeep Commander that the alternator went out within hours and upon mechanical inspection we were informed it was illegally jimmy rigged to run and run long enough with the new battery they installed to mask the issues and it ran enough to get it off the lot and it died on the freeway.

Toyota of Tacoma

3.1

(350 reviews)

From the first moment we stepped in to Toyota of Tacoma to put the reserve down on our Grand…read moreHighlander, we felt very welcome and like family. We live in Sammamish, so Tacoma wasn't the first place we thought of looking. However, after we went for a visit, I can't imagine going anywhere else. We worked with Kylee, Anthony, Bob and Kerry and all were absolutely incredible to work with and so friendly. The low-pressure, family-type atmosphere throughout the whole process made this dealership stand out from any we've ever worked with in the past. The buying process was very smooth and they were able to find me a rate that beat anything else I could find. Regardless of the drive time, Toyota Of Tacoma will be where we continue to visit when in the market for another vehicle.

I had a worst experience with this dealership…read more I understand that an initial trade-in estimate is not a final offer, and I knew the value could change after the vehicle was inspected. However, I made the long drive to the dealership because I reasonably expected the final offer to be somewhere close to the estimate I was given. After arriving, I waited for over 90 minutes, only to receive an offer that was about 35% lower than what I had been told. When I questioned the huge difference, the salesperson immediately admitted that he had mixed up my information with another customer's. There wasn't even a moment of hesitation. What bothers me most isn't that a mistake was made--everyone makes mistakes. It's that the mistake was never corrected before I made the trip. If my information had already been mixed up, why wasn't I contacted before I drove all the way to the dealership and spent over an hour and a half waiting? To make matters worse, there was no sincere apology or acknowledgment that my time had been wasted. I understand that this is a large dealership and you probably have no shortage of customers, but customers also have choices. I wasn't asking anyone to do me a favor--I came because I relied on the information your staff provided. This is not the level of professionalism, communication, or respect for a customer's time that I would expect from a Toyota dealership. I hope the dealership improves its internal communication and treats future customers with the honesty and respect they deserve.

Aromax Auto Sales

1.0

They roll the dash back on their cars and lie to their purchasers. Wouldn't trust as my last resort.read more

From the owner: We want you to feel comfortable and confident enough to walk in and drive out with your new…read morevehicle. We give options and opportunities to those who need it! Get in the driver's seat of your new vehicle and chase your dreams! At Aromax we will help you conquer the road.

Enterprise Car Sales

4.2

(39 reviews)

I purchased a 2024 Malibu from Enterprise Car Sales, Lakewood. I purchased Gap coverage. The car…read morewas totalled and 10 months later I cannot get Lakewood Enterprise to send the documentation to the insurance so I am forced to pay the gap myself. I call and get immediately disconnected. This is a corrupt company, I will not buy anything from these a-holes again.

My sales consultant was Brenna Labriola. Very knowledgeable, great personality very friendly. On my…read morecar shopping trip today. Stop there first. look at a few other dealerships on South Tacoma Way. At the end of the day went back to Enterprise Car sales and ask for the same sales consultant. Worked with me. She did make a sale today. Thank you. Brenna. I love the no-haggling. Best price on the block, for an almost brand new car. If I was to ever buy another car again it would be through Enterprise car sales Tacoma Washington

Bone's Auto Sales

4.4

(7 reviews)

Trustworthy, reliable and fair prices at this establishment is what you get when you buy a vehicle…read morefrom Bones auto sales. Rocky is a straight shooter right out the gate. I report this as I have just purchased my third vehicle from him and look forward to working with him in the future. Great experience, fast easy and NO BS ! Dave H

This by far worst place to buy car. I was sold a lemon of a car, they took my down payment and…read morerefuse to help me. Car broke down after only have the car a month an half. The owner gave me some BS about how he did a complete check of this car. please stay away from BONES AUTO you will get rip off. the worst part he didn't even trying working with on get a new one. rating Big fat 0.

United Finance Company

3.0

(21 reviews)

Today, I walked in to the Tacoma United Finance Office. I explained my situation, what I got, was…read moreunderstanding and a sincere willingness to find a solution. That is exactly what Dawn did. She Virtually took me by the hand, guided me through the process and within a few short minutes a dire situation for me was turned in to a positive one. She was my light in the dark. some might say "she was just doing her job " No! she went way beyond, and for that I am so grateful.. when someone takes the time (think it through) to really help another person in need. The impact it has on that person can mean so much more. I am so glad I called the Tacoma office and Dawn said come on in, let's see what we can do. and they did... My deepest appreciation The entire office, Shows a level of customer service, that if I were the owner of this organization would make me very proud. Steve..

I am not a customer of this company, but I had a concerning experience with a repossession agent…read morethey sent to my property. The agent came to my home looking for a vehicle that was not located there. I clearly informed him that this is private property, that I am not the borrower, and that the vehicle was not present. Despite that, he spoke over me, became increasingly aggressive, and stated he would return daily. He also refused to identify himself, his company, or who he represented when asked, which raised serious concerns. There was no reason to continue the interaction once it was made clear the borrower and vehicle were not at this address. The situation felt unnecessarily confrontational and could have been handled in a more professional and respectful manner. If this reflects how repossession activity is handled, it raises concerns about the company's professionalism and training of its agents. I strongly encourage this company to ensure their agents: Clearly identify themselves Respect private property boundaries De-escalate situations rather than escalate them This experience was stressful and avoidable.

Full Throttle Auto Sales

4.9

(36 reviews)

Amazing service from start to finish. The small business owners here go above and beyond to make…read moresure you are taken care of, even after you've left the parking lot. Veteran friendly and they actually work hard to give you the best possible deal. It's privately owned so you don't have to worry about extra fees or anything. They do their own maintenance and are very thorough. With the used vehicle market like it is currently, I highly recommend this place. 10/10 would purchase from again.

I bought my Mini Cooper from them and they made me feel like family! This was the easiest auto…read morepurchase I've ever made! Thanks for your care and info on maintaining my vehicle. It's always a good experience visiting your shop.

Benchmark Auto Group

Person who answered the phone (female) was outstanding, detailing places to find what Benchmark…read moredidn't have, prices, and phone number...I just had to write this review to share how tremendously thorough, transparent, and neighborly and kind this was. This is exactly what one wants in a retailer selling something as important as OEM automobile parts that are being recycled. Benchmark went above and beyond, earning my trust. Thank you!

Great people to deal with. Brad is the best, he is always so willing to be helpful. Abe, owner is…read moregreat, very fair with pricing

Baker Auto Sales

This business is a scam and doesn't exist. My husband flew out to look at a vehicle before we…read moreworked the money and the business that is at the location says people come looking for cars all the time and many have already worked them the money.

Moody Motors

R-E-S-P-E-C-T and I-N-T-E-G-R-I-T-Y. Yes, respect and integrity are the two words that embody our…read moreoverall impression and experience with Moody Motors. We had been without a car of our own for almost three months following an accident that totaled our beloved 1991 Volvo. We had had to turn to friends to drive us to various car lot and dealers all over Tacoma and Pierce County in search of our next vehicle. It was exhausting and discouraging. Then after my mind was numb from all of the disappointments at other dealerships, my husband spotted an ad online for a compact SUV, a 2013 Chevrolet Equinox LT. The Carfax report on the vehicle was clean and clear. NO accidents. ONE owner. Documented by Carfax as a "GREAT VALUE." Well, it sounded too good to be true. Especially after all of the other disappointments elsewhere and being flat-out lied to by another dealership that I won't name here. We enlisted a good friend from University Place to drive us all the way out to Parkland to see this vehicle. My husband first saw the ad on a Thursday, but we couldn't get out there until Monday. It seemed (to me) that it would certainly have been sold by then and we would have driven all the way out there for nothing. But there it was! And it was a beauty! SPOTLESS! ABSOLUTELY IMMACULATE -- INSIDE and OUT. Not a dent or a ding anywhere. Upholstery and carpet in PRISTINE condition. The mileage was right what we were looking for, too. And it was close to our budgeted amount, just a little over what we had budgeted. "Moody" (the business owner himself) allowed us to negotiate the final price down to the penny of exactly what we had to work with -- even though it was worth much, much more. We felt incredibly blessed. We have owned the vehicle now for more than a month. It starts every time. It runs flawlessly. It's not just a new car to us. It feels like it's a brand-new car. When my husband and I were talking about a 'name' for the new car, we decided that since the Chevrolet Equinox LT is our new "pride and joy" we would simply call 'her' "Joy". "Moody" and his other staff employees ALL treated us with respect, kindness, thoughtfulness, compassion, and consideration. We simply could not ask to be treated better than we were at Moody Motors. Special thanks also to Washington State Employees Credit Union (WSECU) for making it all possible. "Moody" told us that he has been in business for 13 years at a Lakewood location, but had moved to the location on Pacific Avenue about a year before we bought the Chevrolet Equinox LT. To find the current location (this may help you picture where it is) is where Warthog Barbeque Pit used to be located. As you see, we highly recommend Moody Motors for the purchase of your next vehicle.

From the owner: At our used car dealership, we’re proud to offer a hassle-free, trustworthy, and affordable…read morecar-buying experience. As a family-owned and operated business, we treat every customer like part of the family—whether you're a first-time buyer or trading in for an upgrade. Every vehicle on our lot is certified pre-owned, thoroughly inspected, and comes with a clean title guarantee, so you can drive with confidence. We offer low-mileage vehicles at competitive prices, with financing options available for all credit scores—including Buy Here Pay Here programs to make ownership easy and accessible. We're more than just a dealership—we’re a part of the community. With 5-star reviews, a strong base of repeat customers, and a reputation for exceptional service, we're here to help you find the right car without pressure or stress. Shop online or in person, take advantage of our virtual tours, and enjoy same-day drive away options. Plus, every purchase comes with a free warranty and after-sale support, because our relationship doesn’t end when you drive off the lot.

Karhus Kars Sales

3.9

(20 reviews)

DON'T LISTEN TO THE NEGATIVE REVIEWS! I Just bought a black 2006 Honda civic for a GREAT price…read more Shannon is by far the most honest and sociable car salesman I've ever met or heard of. He showed me things about the car that he really wasn't legally obligated to show me, but did because I felt he wanted me to be successful. That's rare. And his wife Leann - SWEETHEART. She's great. All around great experience. If I know anyone who needs a reliable car, i'm recommending Karhu's Kar Sales.

Let me test out all the cars with no hassle. Super friendly and patient, didn't feel pressured into…read moremaking a decision. To top it all off, there's a super cute dog, Farrah. Bought a RAV 4 and am very happy with the purchase

Maxx Autos Plus - Tacoma

3.3

(25 reviews)

Update. I drove my car off the lot and 10 mins down the road it Threw an ABS code. I was really…read moreworried because everything was signed, and Maxx Auto could have just washed their hands of me. They totally took care of me! It was a nightmare for them NOT me. They took the car back got it fixed gave me a loaner for free. I have had the car back and it's been great for a month. MY HIGHEST review and recommendation. ESPECIALLY John the service manager.

Cecil was very patient with me and got me into a nice 2016 Mazda CX-5. Got me a great rate as well…read more I'm a returning customer for this reason.

Dinsmore Auto Group Used Cars

3.9

(11 reviews)

They helped my stepson get into a car. They were very friendly and very helpful…read more He was the first time buyer with very little down and they worked with him and got him into a very nice car

I was very happy with my experience at Dinsmore Auto Group Tacoma. Zacc was great to work with. I…read morewas very hesitant of the car buying process. I waivered for weeks before committing to purchase. Zacc was very knowledgeable and explained everything step by step. He made the entire process quick and easy. He made sure that he showed me cars within my budget that fit the needs of my family. He even continued to put in work after I made my purchase. About a week after purchase, I got a call from him stating that he found a lender offering a lower interest rate and was able to lower my monthly payments. Usually when you buy a vehicle, that's it. Zacc was intentional about checking back in and making sure that I was enjoying the vehicle. Taking that extra step made this entire experience even more memorable. I appreciate all of the work that he put in.

Toyota of Tacoma

3.8

(13 reviews)

Great service Department!!!…read more Dayna and Maddy are super! Pet friendly and free car wash when your getting work done.

I came up from Pacific county to find a car for my daughter. I am blown away by the outstanding…read morecustomer service and professionalism that we experienced from our very knowledgeable sales person Robert Miller and Bob Villa the dealerships manager. They were patient and honest. Seriously, I did not expect to have such a favorable experience.

Precision Auto Body & Collision

4.8

(31 reviews)

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

Grease Monkey

3.8

(28 reviews)

A huge shout-out to Ish, Steven and Jason for their help over the weekend! We called on Saturday to…read morecheck to see if they do pre-purchase vehicle inspections and they do! We ended up bringing 3 different cars to them. It was an exhausting two days at the dealership! Their team was integral in helping us make the best and safest decision for our family. We will absolutely be back to service our vehicles there because I know that the customer service is there!

This place is legitimately a life saver!…read more I was on an emergency hunt for a new car and wanted to get a pre purchase inspection before purchasing a used vehicle. Being that it was Sunday on Veterans Day weekend, not a lot of mechanics were open- but this location was. I called to check if they offer PPIs and Shawn answered and confirmed that they do. Even better, it was free (whereas all other competitors were charging $140 to $200). After an expensive weekend of car issues, just saving this money was another huge relief. I was able to drive the car up without an appointment, and Shawn and his coworker were so friendly and thorough. They went above and beyond and found everything wrong with the used car (there's always something) and even compiled a formal list of issues for me. Without their help, I wouldn't be able to make the informed purchase that I did and even negotiate for covered repairs on the vehicle I wanted to purchase. I'm so thankful for the amazing and knowledgeable mechanics here!

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Jeannie J.

12 years ago

Dave and all the men at JRS Auto Sales, I want to thank you for being professional, patient and understanding in helping me with my purchase of a wonderful car. I can not tell you how much I appreciated all of you when I had to come and go throughout the day in the middle of my purchase to handle emergency situations with my job. All of you were so wonderful. I am referring all my friends, co-workers and family to you when they need to purchase a vehicle. Thank you again Jeannie Johnson read more

Martha J.

4 years ago

We had lost our other car when a deer hit it, we went another car dealership and they refused to take a 1,000 doller down payment. i happened to see JRS Auto sales as we where headed to the other one and saw a car that caught my eye so decided to stop by JRS. I walked in and said I have 1,000 dollers to put out down and they happily worked with me and now I have a new car. These guys are friendly and are willing to work with their customers. Thank you so much JRS Auto sales! read more

Wayne J.

13 years ago

Great experience at dealership, I was looking for affordable transportation to drive to work but knew my credit was not so good. The guys at JRS did not make me any wild promises to try and sell me a car they just really helped me and got me into a better car then I thought I could get and with affordable payments. read more

Mike S.

10 years ago

These guys really helped me and were very low pressure, Sheldon was great. Not having the best credit I didn't think I would be treated as good as they did, plus they found me a great car and good financing. Being a smaller dealer is why I think they treat you more like family. read more

Gen Gen D.

5 years ago

Fabián helped me out with the whole process even tho I didn't had that much credit, process was really good and fast he was straight forward with everything I needed strongly recommended it read more

JRS Auto Sales - car_dealers - Updated August 2026

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I was in need of a reliable vehicle since my pickup Broke down on way to work at my new job only 3…read moremonths in.. Anyway Daniel hooked me up with a 2016 Volkswagen Passat and I have been loving it every since. That was March 2020 and my wife and I still love it. Get a lot of compliments too! If I or any of my friends need a vehicle I highly recommend EXPO AUTO and Daniel !!!

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Volkswagen Auburn Repair

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(5 reviews)

Tried to give this service department another chance after several frustrating experiences, but…read moreagain this visit has an issue. Was very specific and clear when scheduling my service, asked several clarifying questions and was assured my car service (oil change) wouldn't take more than 2 hours. At drop off, Service advisor promised to text updates and treat car as if I was waiting in the lobby. Called at the 2 hour mark because there had been no follow up as promised. I was told my appointment time wasn't the actual car service appointment time (what?) and that other customers were ahead of me in line and it would be another couple hours. So had I waited, I would be in there lobby for 4 plus hours?!?! Terrible customer service and communication.

Don't waste your time. Many people working here but no one seems to be getting anything done. Took…read more4 hours for an oil change. Then when it was finally finished they tried to triple charge us. Fixing this took another 15 minutes. Seemed like every other customer here was delayed and upset. Will never be back.

Harnish Lincoln-Mercury

Harnish is amazing! I went there on Saturday to buy my first car and was recommended to ask for…read moreNico, he was amazing in helping me find the perfect car for me! Thanks Nico for all your help I absolutely love my new car!!!

I had a great time buying my vehicle! Everyone were respectful and courteous. They were…read morenegotiable, understanding, and did all they could to help me get the car loan and the car that I wanted. The car was well taken care of and they worked with me after the sale to complete the car with items that I needed replacing. They kept in touch with me through emails and phone calls and answered all my questions. The dealership had many workers who were willing to help you reach your goal. The dealership looked modern and expansion of construction was on the way. It was a pleasure to deal with a dealership that didn't sound or look like they were going out of business. Many fine cars were on the lot, and the place is active to sell cars and meeting the customer's needs.

Sunset Cars

3.7

(3 reviews)

I went here after being Tboned and having my Gertie declared a total loss. Baldemar helped me get…read morean SUV that was clean and one owner only. My boys love the drop down DVD player and I love the curtain airbags all around the car. He showed me the car fax and was very kind and respectful, he didn't push me to buy. My dad bought his truck from these guys four years earlier and he too is happy as a clam! Eeevah is a welcome addition to my family.

Sunset cars of Auburn is the oldest used car dealership in Washington State they've kept a 4.5…read morerating out of 5 stars for over 30 years. They are one of the few dealerships that price the cars between the blue book in the nada and the price is on the window! They are one of the most researched and transparent dealerships in Washington State. They are a full Carfax dealership providing all the history and service records upon all of their vehicles. They buy their cars intrinsically from dealerships not from the auctions, and that means they don't buy cars with rebuilt titles. Majority of their cars are one owners with miles below the standard averages. For the most part you'll find a car truck or suv that's the creme Dela creme of trade ins. They have some of the best financier's with extensive connections too Financial institutions that provide some of the most competitive rates on car loans. The general manager is knowledgeable understanding and fair ready to make deals on all credit situations. They have some of the most Savvy honest sales professionals with impeccable integrity that make you feel at ease while they work diligently too earn your business. I happen to be one of those awesome salesprofessionals that's honored to be a part of a great team of car guys that enjoys the Car Sales Career he chose at Sunset Cars of Auburn. I AM Sean RaEliS Wilson and I sell cars, trucks and Suv's with infinite eternal . Come on down and purchase your next car, truck or Suv's from a Honorable Army Veteran!

T's Automotive

(12 reviews)

Brought my 1998 Blue dodge neon to them and the help me replaced the alternator, starter, the…read morechanged the battery and their customer service are excellent helping me with the payment and make sure my car starts up running yes I definitely recommend this place for those who lives in auburn need their car fix and they can fixed it or have your own car to inspection Ps: thanks for fixing my car

Stopped in for a break check. They people were great, I of course needed them done and they did it…read moreright away! Great customer service, nice friendly and informative. I will definitely be back and sending everyone I know there!

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