Once again, another family member buys a car from NW Autoloan, thanks for helping my family and…read morefriends out AJ

I bought a car August 1st, 2018 from AJ and Eli over at Northwest Autoloan. Great all around…read moreexperience at first, they financed me had me in a car that they said had just been serviced and even had the oil changed for me that day across the street. (Pretty cool, right!?) That was the end of the good, once the car left the lot all professionalism or even common courtesy left with it. To make a long story short(and so it will fit into this review) here we go: On August 7th 6 days after buying the car I was driving down the highway and the car seems a little funny so I was going to pull off at the next exit. As I get off the whole car turns off and I luckily coast into a parking lot. I do a quick check under the hood and determine that I will not be able to drive it home. I have it towed home around 3 in the morning. The next morning August 8th I call AJ, the owner and he tells me he will call back around 1230. (This is the last he answered or took my calls) No call or call back. I would receive scattered texts and promises to call but no real solution or faith that one would be reached. I had the car towed to the local Goodyear and they said it is hydro locked and needs a new engine (this can't happen in the six days I have driven the car). I checked the oil and all fluids daily(again only had the car 6 days) because it was a used 2003. I also placed cardboard under it when parked at home to see if there where any leaks. There was some leaks, but nothing that indicated a catastrophic loss like this! And now today August 16, 2018 over a week since the car broke down and only 2 weeks after I bought the car he finally decides to call me(only after changing my review on Facebook and calling everyday for over a week). He tells me that he calls me on "his time and his schedule". No sense of urgency or care. DO NOT BUY FROM THIS PLACE!!

What a weird interaction with this place…read more.. I've been looking for a new vehicle for months and have a very specific model in mind. They had it on their website at the "Car Pros Credit Care" location, so I submitted my contact info and was promptly responded to by early next morning. I had work that morning and couldn't get to any of them, but they called, texted, and emailed about me coming in to "see the car" all in the span of a few hours. Eventually, I responded back and set up an appointment. Autumn was very pleasant to speak with (over text/email). For some reason, she wanted me to go to the Car Pros KIA location and that she'd have the car sent over. The distance wasn't too far apart from each other, so I said, "Why not?" And agreed to an appointment at the Car Pros KIA location for the car I messaged about and not at the "Car Pro Credit" location that I originally inquired about. Come the day of the appointment, I made the 21-mile drive to the dealership and aimlessly walked around until I stumbled upon Moe, who I guess would be my salesman. Moe... very nice and delightful guy to speak with. I told him I was there for a certain car and he told me, "Oh, I don't think it's ready yet" and began trying to ask me questions to which was clear his intent was to get me to purchase a different car than the one I came in to see. Presumably, one that has been sitting on their lot for a while or something. I wanted to roll my eyes so hard. Then he leaves to "check it out," and after 5 minutes or so, he's gesturing me to come with him outside... We're walking around the building to a car to which he tells me to get in... I ask him where we're going, and he tells me "to the other lot where the car is." As he's pulling out and driving towards the exit, he starts telling me about reserving the car by putting $1000 down because it's a hot seller." Like sir, I know. That's why I want it. As he pulls out of the lot, he tells me the car isn't ready and I won't be able to test drive it today, but I should put $1000 down to reserve it. Lol, SIR, I will NOT be putting $1000 down to reserve a car that I haven't even driven. I immediately told him no and to bring me back before he went any further. We shook hands, and I gave him my contact info (at his request) so that when the car is "ready," he will let me know. I left and drove 21 miles back home. Honestly, the whole 10-15 minute interaction with them left such a bad taste in my mouth that I will not be returning to purchase a car. Obvious high-pressure sales tactics, and they reply so promptly only to fail to do their part in communicating such an important detail such as the car not being "ready." Also wanted to add in the fact that it almost felt like I was being kidnapped lol. Like why are you telling me to get into this car without telling me where we're going and why. "Let me go check on it," just to come back and be like, "Get in this car." And then why have me go to another location just to attempt to kidnap me to bring me to the original lot I inquired about?... Was that even a sales tactic? Jeez. All in all, I just wanted to buy a car. Wasn't looking to play your little games. You lost a sale.

Had a wonderful experience at Car Pros Credit with Bella my salesperson, Jason the manager, and Jon…read morewho did the financing! The whole team worked diligently to find a car for me that was within my terms and budget. They were very courteous and engaging during the whole process. There was no high pressure sales and it was stress free. They really left all the decision to me, explained the financing very thoroughly and answered all my questions. As a result I got a great car that I really love!!!! I highly recommend going to them if you looking to purchase a car.

Significant loss of care for customers. Came here to deposit 30k cash the first time after arguing…read more77$ online they had been denied as fraud 2x. I was told to go into li branch. I did wait in a long line, saw the manager. Explained my issue. She told me I would be hearing from the bank and updated. It's been 1 week, I'm back, with the cash as a 14 year customer. Can I trust you? I'm skilled over 2x to the manger for walk ins.... Why should I depose and fight for 77$ when I've been a customer this long? Why when BECU is offering $150 right now if I just deposit? It's the point and clearly this business is getting horrible.

I usually avoid this particular location. Some tellers are nice others always seem to be annoyed…read moreand not very pleasant that you're a customer. I went to get a cashiers check yesterday afternoon. Rarely do I need one, I asked the teller (a male Caucasian) to add information on the memo area, and he would not comply, only allowing me to put my apartment #. Very snotty attitude as if I was ignorant for asking such detail. The transaction world as it is today is scary enough with all the scams, I wanted what I wanted and his power of authority was rude and not his best service.

I came in to sell my vehicle and worked with Max, the general manager. I went in expecting the…read moreusual dealership experience, but it was the complete opposite. Max was very straightforward, honest, and easy to communicate with. I never felt lowballed or pressured at any point. If you're looking for a fair deal and a smooth experience, I definitely recommend this dealership.

Pros and cons: Pros: to purchase a vehicle you literally…read moreonly need $1,000 and proof of income. If you don't have a driver's license and insurance. Cons: their inventory is shitty, the cars are smelly and dirty inside, their cars are not well maintained, if you purchase the vehicle as is you're fucked. Well if they do offer some kind of warranty you're probably still fucked because they're mechanics are shitty. This ain't rumors but rather my own experience. And their cars are fucking expensive. Good luck to you all Yes I bought the car as is but to break down only a few hours later shit. By the way Blake you're a piece of shit for sending me a fucking lemon. I put my daughter's life at risk because you talked about good game about how reliable this car was. Shame on me thoughfor going against my gut feeling and giving you the benefit of doubt, the car you sold me went into limp mode and broke down 4 hours later on the freeway even

Really awesome local bank!! We dumped Bank of America after a large number of disasters with them…read moreand found Washington Federal - literally walking distance from home. It just has a "home town bank" feel to it - the folks that work there (Cherie is our fave :-) that take really good care of their customers. It's a tad more cumbersome in some ways than the "big banks" - they don't have lobby deposit slips for example, and the drive thru can be a tad slower than some other banks - but the friendly helpful attitudes more than make up for any of the very minor inconveniences. Dave & Anne

From the owner: WaFd Bank is located at 4221 Bridgeport Way W, University Place, WA, 98466…read more We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We've been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.

I would have rated Auto Outlet of Tacoma a 5/5, but instead a 4/5 because they charged me a $250…read moreCredit Card Fee + $200 Doc Fee for My Car purchase, and because of the way the paperwork was done, I ended up having to pay taxes on both of those fees, on top of the car. Over all, however, I had a good experience with Auto Outlet. Neighborhood is a little sketchy, however, with TONS of Homeless camps along the entire road in that specific area, so be careful! Also, if you take the bus into Tacoma (7 minutes away from the dealership), be careful, as the bus stop is also EXTREMELY sketchy, and there's nowhere to go into safely, as it's outside and in a really GHETTO part of town. But yeah, over all, nice, energetic guys! Thank You! A+++++

Worst dealer I have ever see , they are not checking the vehicle I have bought and 2 weeks later my…read moreABS light is on and my break sensor is not working so I have to pay that by my self which the dealer should take the responsibility on checking and repairing before they sell it.

An amazing credit union! Truly appreciate the people who bank with them. Always Friendly!read more

I like this credit union. Good accounting. Some of the employees are not well educated about their…read moreofferings. I have been given inaccurate info twice. Most of the time I receive great customer service.

The tellers have always been very nice, but if you have questions don't waste your time calling. I…read morejust wanted to see if the new Fredrickson branch cashes savings bonds and I was put into an automated que behind dozen a slow moving callers. I don't understand why I couldn't get a teller direct; the times I have visited there has been no more than one person ahead of me.

I hate this new teller phone system 8/11/2025. I can't get to the information I want without…read moretalking to someone

Worked with Mike Sosa on buying a 2026 Prius. We let him know what car we were interested in and…read moresaid we were driving in from out of state, and he made sure to secure the car for us the day of so that we we could test drive it when we got there. He even came in on his day off to get us what we needed. The whole transaction was smooth and easy. Jim in the finance department also helped us get a lower rate on our loan -- about half a percentage point lower than what we'd gotten before we came in. I'd definitely do business here again.

Chad Bass recently helped us purchase a brand-new Hybrid Grand Highlander, and the entire…read moreexperience exceeded our expectations. His communication, honesty, knowledge, and professionalism are truly unmatched. We were very thorough buyers and had a clear vision of exactly what we wanted, and what we didn't. Chad respected our preferences throughout the entire process. He never pressured us to purchase unnecessary add-ons or upgrade to higher trim packages. Instead, he listened carefully, answered every question honestly, and made us feel confident in every decision. Most impressively, Chad was able to order our dream car in nearly half the time quoted by other dealerships. He kept us informed every step of the way with timely updates and outstanding communication.