My family has been buying from Sunnyside for years. My parents and two of my siblings have all…read morepurchased here. My first car I bought from my dad, he bought from here. Yesterday, I purchased a hybrid Ford Maverick XLT and had a pleasant experience. Scott worked to ensure that I'd have all the paperwork I need to register the vehicle in NYS, where I now live. I'd rather buy from a local dealer we know than from an unfamiliar one in NY. Plus, they had just what I was looking for here, whereas stock in NY hasn't been great. After the purchase, they filled it with gas and gave it a cleaning. I'll be driving it home the day after purchasing. Thank you, Bill, Scott, and team!

March of 2024 my family visited Sunnyside to inquire about large transit vans they had for sale…read more We let them know our preferences for the van such as a high roof, extended, and AWD - basically the biggest van we could get because we were planning on converting it to a camper van for our family of 3 and 2 dogs. Sunnyside showed us one 350 transit van that had already been spoken for (van #1), while the one we would buy was currently in the body shop Van #2). We did a walk around, took measurements of Van #1, it was just what we were looking for. We arranged to purchase the available vehicle (Van #2) with their promise that everything was the same as the van that we were shown and measured (Van #1). Upon delivery of the van (Van #2) I made the mistake of not bringing my measuring tape to re-measure and ensure that this van was in fact the same dimensions as the van we had seen in person and measured prior. After bringing the van home, we quickly realized it was not the van we were promised initially. The roof was over a foot shorter, the bed width and length were also substantially shorter than the van we had measured (Van #1) - we were shown a transit 350 high roof and were delivered a transit 250 medium roof. The distinction between these two vans sizes is made in small print on the top of the window sticker with one letter signifying the height of the bed / cargo area: "HR" for high roof and "MR" for medium roof. These are details that we trusted the sales representatives at Sunnyside to understand and differentiate for us, as we are not Ford sales representatives. We went back to Sunnyside with our problem and asked, "what can we do to fix this situation?". Instead of kindness and understanding as one would expect from a small family-owned local business, we were met with contempt. It is important to note that: 1. The van was brought back within 48 hours of taking delivery, 2. We did NO finger pointing upon returning to the dealership to sort out the problem, and 3. We left the van on the lot and did not drive the van after it was initially returned inside the 48-hour window. We were met with several Sunnyside representatives telling us that they couldn't do anything to help, even going as far to lie to us saying that there is no way we could have measured a 350 high roof van (van #1), and that we had turned down offers to go and see Van #2 while it was in the body shop. Both blatant lies targeted at getting us to react emotionally and do something stupid at the dealership. After several meeting with the General Sales Manager and even including the President and General Manager, Sunnyside refused to backout the deal with the registry and told us that it is not possible and that "It's not how we do it here, every dealership does things differently". Having family working at different dealerships, we knew that backing out deals is not only possible but not uncommon. Mistakes made on both sides could have been solved with a simple reversal of the deal. Intentional or not, we were victims of a bait and switch. Instead of reversing the deal and after about 4 weeks of conversing with the General Sales Manager, we were offered a buyback of the original 250 medium roof at a used van rate - initially paying about $57,500 and being offered $52,000 buyback. Keep in mind that we had the van for less than 2 days and put no more than 100 miles on it. In the end we had to threaten taking the dealership to court to get the General Sales Manager to increase the buyback price to an acceptable $55,000. We took a $2,500 loss on the transaction (57.5-55), not to mention the approximate 4 weeks of negotiations, and countless sleepless nights wondering if we were going to be stuck making payments on a brand-new van that could not use or convert for camping. As part of the buyback, Sunnyside was able to find a van that would meet our needs, and we were able to purchase the correct van after completing the buyback. It's a shame that we ended up doing any more business with this dealership after how we were treated, but in the end, it was best for me and my family to finish this chapter and move on to converting the van and traveling together.

Always helpful and very knowledgable. Surprised they aren't crowded with customers. I wouldn't take…read moreany of my cars to anybody else. I trust them.

I purchased a vehicle from this dealership sight unseen because I relied on their representations,…read moretheir advertised 120-point inspection, and their claims of being an honest and different kind of dealership. Unfortunately, my experience after the sale has not matched those claims. On the drive home, I immediately noticed significant brake noise coming from the rear of the vehicle. I brought it to my mechanic, who found that the rear rotors were worn. We also observed that the rotors had been sprayed black, along with the aluminum brake calipers, making the components appear newer or recently serviced. I also discovered that the cabin air filter was extremely dirty and apparently had not been replaced. Although a cabin filter is a relatively inexpensive maintenance item, its condition raises further questions about how thoroughly the advertised 120-point inspection was actually performed. In addition, I repeatedly requested a copy of my signed bill of sale and still have not received it. At this point, I may have to contact the RMV or appropriate state officials simply to obtain a copy of a transaction document that should already have been provided to me. Before writing this review, I gave the dealership an opportunity to respond privately. I sent a detailed and professional email explaining the issues and requesting: * A copy of the signed bill of sale * An explanation of how the worn rear brakes passed the advertised 120-point inspection * An explanation of why the brake rotors and aluminum calipers had been sprayed black * An explanation of how an extremely dirty cabin air filter was missed during the inspection * A reasonable proposed remedy The email was sent to Sales Manager Greg Benoit; Director of Purchasing Ron Stokowski, who completed the transaction because Greg was unavailable that day; and Service Manager John Gagnon. None of them acknowledged the email, contacted me, or made any attempt to discuss a resolution. The dealership advertises a 90-day warranty. However, a warranty provides little reassurance when the people responsible for the sale and service will not even acknowledge a customer's concerns. One can only imagine what the experience would be without the warranty. I purchased this vehicle based on trust and gave the dealership an opportunity to address the matter professionally before posting publicly. Being ignored was their response. I cannot imagine treating any customer this way, particularly after a sight-unseen purchase in which the customer relied heavily on the dealership's representations. Ironically, Ron asked me to leave a review of my experience, so here it is. Based on my experience, prospective buyers should obtain an independent inspection, carefully examine any freshly painted or coated mechanical components, check basic maintenance items such as the cabin air filter, and make sure they receive copies of every signed document before completing the transaction.

Such a fun experience!! I highly recommend Hassman and Douglas (the manager) was exceptionally…read morenice. Very accommodating and pleasant to work with. Even came with a full tank of gas! Call Hassman and tell him California sent you for the best deal!!! Great customer service provided and thank you for everything

I would not buy a car from Greendale Auto Mall . The car I was looking at a Toyota RAV4 2013 89,000…read moremiles looked very good inside and out. I took it for a private inspection at Premier Auto up the street. They were excellent and they found $4000 worth of repairs that were needed on top of the whole body underneath was rusted and rotted. They said it had been sitting in water. Buyer beware.

Very happy with our purchase they have a great crew from John the owner Nick Matt and Dave. Gary in…read morethe garage very knowledgeable . We have bought many cars and trucks over the years and will continue to do business with an establishment that has certainly earned their great reputation.

I usually dont do reviews, as a general rule but had to here. Im 60 and have had my 2009 Chevy…read morepickup for 8 years. She was my originally super low miles, deep purple mag rims baby. I never thought I would give her up. It was time. I was convinced giving her up was going to put me in therapy. I stopped in here. They knew I would need TLC. They were kind, spent time with me and made it happen for me. I have a new pickup and she is sweat ride. You MUST check them out. You wont be disappointed.

After 2 months of searching for the car with the exterior and interior color that I wanted, I…read morefinally found it here. I came here on a Saturday morning and went straight to the car that I've been wanting. Rudy approached me and introduced himself. He was very friendly and offered me a no pressure type of service. When I found out what the price is for the car, I had to get it. We went inside and filled out some paperwork and applied for a loan. I was surprised how quick (45 mins) it took a bank to offer me a loan. After accepting the loan, Rudy went lower on the car price with out me asking him to go lower. I purchased the car on Saturday and was able to pick it up on Monday evening. If my insurance was open on Saturday, I could of drove the car home on the same day. Overall experience, great customer service, very friendly staffs (they offered me some of their lunch that they all had ordered haha), fair price and very helpful.

I cannot thank Rudy and the staff at Sophia's Auto Sales enough! They helped me purchase the nicest…read morecar I've ever owned! I love my new car and the buying experience was the easiest and most Pleasant that I've ever had. My mechanic was so happy I bought this car ! I would absolutely recommend anybody check out what they have in stock and do business with them!

Bought last three cars from them. Even found financing when credit was bad. Definitely a repeat…read morecustomer

Just got an amazing 2018 subaru such a smooth process overall amazing guys thank once againread more

Easy to get an appointment, good communication, and fairly priced work. Could be a bit more tidy…read moreinside and out. Will use again.

Tony has helped me with a few vehicles & has proven to be reliable, kind & honest. I trust them…read moreto not only diagnose the issue but provide reasonable options at a price that is at/better then competitors.

Larry & Richie have been selling me solid cars for years ! Fair prices great used cars incredible…read morein the parts department! , almost 15 years I've been going here they are honest about their cars, they know their cars they've always been straight with me thank you guys !

This guy Larry is the lowest of lows. He'll do anything to make a buck. Whatever you do save your…read moremoney and go else where. Recently got a car from him. Said the car was in great condition, only to find out he disconnected the battery to erase codes. What a piece of shit. He also refused to give me my deposit back after i said i no longer was interested. In hindsight never leave a deposit as he will hold you against your will. Just your typical shady car saleman. I WOULD NEVER RECOMMEND ANYONE PURCHASING A CAR FROM HIM. Also his warrantys and fault. He will never fix anything. You will need to file civil lawsuit. Which takes time money and loss of work from you. While your bussing it to and from. Work. Stay away. He is a scam artist. Worse then Matildas father!! Take my advice!!! And all the others who wrote reviews