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    JP Home Solutions

    5.0 (1 review)

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    3 hours

    Response rate

    50%

    Services - JP Home Solutions

    Tile removal

    Tile repair

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    4.5
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    The Tile Stop

    The Tile Stop

    4.0
    (4 reviews)

    We were searching for floor covering to complete an enclosed porch addition. After checking various…read moretypes of tile and carpet types in the large businesses we saw a wood look inlay that our daughters builder had purchased from the tile shop. We looked at several available products available at the shop and decided on a clip together tile that the shop would install. The owner stopped in to measure an also offered to cover a limestone step into the addition with the tile. The finished job was not the cheapest product we had seen but the professionalism in the total purchase and installation of the flooring is one of the best values we have acquired in many years. We are extremely pleased with the look and the obvious quality of the tile. Thanks David. Good to know we still have quality products and installation still available when you look for it.

    So the Tile Stop is an incredible selection of just about any kind of Tile you can think of, but…read moreman -- customer service is quite low on their priority list. I came in with an obscure color and size of tile from a broken bathroom and they matched it up rather quickly. We ordered what we thought was the right color in the right finish, and it was ordered within minutes, shipped in two days. The only problem was that it differed with the sample that we agreed on. Now I only have a bachelor's degree, and Lord knows I've never worked at a tile shop before, but the man patronized me for having the audacity to try to order the correct tile. On the receipt, Tile Stop had the right number, but had the wrong name, and we probably argued about the stupid $7 worth of tile for about twenty minutes until his coworker came in and said, "Let's try to make the customer happy. He's probably wrong and I'd put money on that, but worse comes to worse he'll have twice as much of the wrong tile." And I reluctantly agreed, but it was too late to call their distributor for the random tile. So they said they'd call the next day. About two weeks later I had assumed they either forgot or didn't want to order it again. So I called The Tile Stop and they, indeed, had no recollection of the reorder... So, I paid twice as much for the right tile and shipping with their distributor (Beaver Glass and Tile) 40+ miles away and guess what? I was correct. Who knew the customer could be even occasionally right? Wouldn't go with them again outside of convenience to match the tile. Incompetence aside, no customer should feel attacked for wanting to get a product. In fact, I would put money on the fact that they still have the wrong style of tile somewhere waiting for someone to pick it up. Maybe I'm an isolated case, but maybe not. Happy hunting!

    The Flooring Company

    The Flooring Company

    4.5
    (19 reviews)

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

    Home Base

    Home Base

    2.4
    (24 reviews)

    They took advantage of my kind nature. Added up the prices outrageously. Ruined my siding. Refused…read moreto call us back when they said that they would, they just ignored us. Cut trim work two inches short on the bottom and do not put the 2 pieces on the top together. We also wanted to add a window, we already have weather guard through the rest of the house, and he said that he could get us a much better window than weathergard. LOL hila hilarious the window he put in was so chincy and cheap. Very disappointed might have been better if they had come back to fix the things that they said they were going to come back and fix, which they never did.

    When things are supposed to happen make it happen, been waiting over 6 months for a garage to be…read morebuilt. I understand some things but when you tell a customer one thing hold true to your word. I wish I could say I would recommend you but with just concrete poured I can't. Also told supplies would be delivered and nope not delivered. Update to the Homebase Saga a piece of siding fell of both sides of house, the first time fixed it no issue, then all of a sudden the one piece they fixed fell again and because I didn't notice it until my neighbor pointed it out ( faces his house )I called about it and after a week and a half got a call back ( within the week and a half more pieces fell off because of winds and now I'm told there will be a charge) mind you we're still under 2 years of completion date. I wouldn't recommend them to an enemy of mine. Maybe just maybe The owner will step up and I'll adjust my review but for now it will not be changed

    JP Home Solutions - tiling - Updated July 2026

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