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    The Tile Stop

    4.0 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - The Tile Stop

    Tile installation or replacement

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    8 years ago

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    Menards

    Menards

    2.2
    (37 reviews)

    Went in the other day and seen these giant bins that I had been looking at to store decorations and…read morethey were with all the seasonal marked down items for 50% off the original 29.99, the sign was literally on the shelf above the items. I grabbed 3 of them and when I went to check out they rang up 27.99 I told the cashier John that they were supposed to to be 50% off and he looked at me and said "yeah, no I don't think so!" I told him there was a sign and I would show him. He grabbed who I assume was a manger named Molly and I told her the same thing, and she instead looked the item up on her phone. I told her there was a sign and I would show her. She walked over and I showed her and she said that's not for those items, I said it's literally above the items and all she said was well sorry. I said so you're not going to honor the sign and she's like "nope" and just walked away! Horrible customer service and just disrespectful! I will be returning all 3! Save your self and just go across the street to HD I emailed corporate and spoke with the general managers assistant who after initial contact ignored my response email, only to have the actual general manager reach out to me and do nothing. He basically said even though the placement of the totes and signage are deceptive to customers the sign states no totes (in the smallest print)! Told me he had totes all over the store as "filler" and for end caps and that don't mean they are on sale just because a sign is there, not sure why they have signs then. He also didn't address the rude customer service until I brought it up and couldnt explain to me why Molly would leave the sign above the totes if it caused confusion about the sale. While the customer service email was helpful, it unfortunately was just poor customer service all around and a waste of time to reach out to anyone at the Taylor store.

    Bought a brand new gas Troy built lawnmower at Menards put it together. It does not work took it…read moreback. They told us to take it to Troy built dealer service center even though it's a brand new lawnmower would not change it or anything. Taylor Store is horrible. Kaitlyn is the manager. She was horrible so now I'm stuck with a brand new lawnmower that doesn't work. $500 lawnmower. do not take your chances and shop at Menards go to Home Depot or Lowe's. They take stuff back. they don't even deserve one star, but I had to leave one star

    The Flooring Company

    The Flooring Company

    4.5
    (19 reviews)

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

    The Tile Stop - buildingsupplies - Updated June 2026

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