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Menards

2.2 (37 reviews)
Open 6:00 am - 10:00 pm
Updated 1 month ago

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Paint chips shown in one place. There were others.

SHAME IN YOU, MENARDS!!! We ordered a door from Menards. When the door was being delivered, we noted to the driver that the door was chipped and cracked in several places, etc. The driver also agreed. Therefore, we did not accept the delivery. We contacted the store and they said they would reorder. However, when the replacement came in the store, the salesperson indicated there were several imperfections in the door and we would have to use wood putty to fill the cracks and repaint the door. The sales person indicated he would send a picture of the replacement, but did not follow through with sending the picture. My son, who paid and ordered the door spoke to the manager of the store and indicated that he would not accept an inferior door. He asked for a refund. When he got to the store, Menards charged him over $130+ for an undelivered door due to no fault on our part, the customer. How is it the customer responsible for delivery charges when their product was undeliverable? There was no indication on the receipt that this was a policy. Never pointed out or stated upon purchase or appointment date for delivery. We did not accept the delivery and the first door was not deliverable because of the cracks in the door, paint was chipped and the glass was not properly set. The delivery person took pictures, we took pictures and offered to send them to Menards, but they refused to look at them. Menards, is cheating people out of their money. I would not recommend them to anyone. Their products are inferior in quality and their customer service is very poor. The store salesperson indicated that had we accepted the inferior product, we would not have been charged for delivery. Really??? Do Not use this business unless you don't mind bad service and being scammed out your money for their error. If I could give them a half star, I would. Real customer!!! AT & DW

Al P.

Labor Day 2024 4:30 pm Dumb n Dumber has no clue how much you are paying these uneducated employees.  Prior to making my trip I looked up a unique fuel filter for my push lawn mower,  the only place that stocks it.  I added it to my cart so I could find the location.  I found it in the lawnmower section along with a fuel line for the mower.  An associate was in the aisle stocking,  I asked where the automotive fuel line was located,  yes already looked in every aisle automotive with no luck.  The associate did look at his hand held device and sorry we don't stock that.  So I go into the store app and select Hoses. It shows me many options at the other end of the store in Plumbing aisle 20 to be exact.  Jackpot ten different sizes Black Automotive Hose for Fuel and Power Steering and Coolant to, not 1 person in this store has a clue. After checking out I stopped at the service counter across from the checkout area.  Two mature adults, one Dumb and one Dumber.  I believe one was a manager,  told my story and get this.  Dumb one says if it's not in Automotive we don't stock it Duh, take a look at this .  Dumber one manager looking guy says if it's in Plumbing it's not Automotive Hose. Guys move these Hoses to the Automotive section store,  retrain all employees how to properly help a customer like at Lowe's where I mainly shop.  Including my photos of the product plainly shows the Automotive Fuel Line product by a large company.  I told them I have 50 years experience and you could learn something from an old guy like me.  Also I spent 30 years in Automotive repair management to say your company SUCKS.

Saranya D.

I was hunting for tomato cages during the month of August. I tried in all the stores that sell cages but, no luck. They were all sold out in-store and none of the stores were taking online orders too. After long struggle found the cages online in menards website. Though it wasn't available in my store, I decided to place the order. These cages were one of the best cages I've seen. The price is same as it is sold in the other stores. Very strong ones and super quality. I was very much impressed with my order. My pick up was not in the regular store but from the yard which is located outside the regular building. Yard pickup is mostly for wholesale items I believe. Picking up order was simple and quick. I highly recommend tomato cages here !! It was worth traveling to this branch for pick up.

Save big money at Menard's!! Just like the song!
Chris P.

I must say... I find everything I need here and more, as always!! Very friendly employees and helpful!

Tim E.

Menards is like the other two big box hardware stores. Most things found inside are made in the USA. Unfortunately they do not have the same selection as the big orange box store. Is that bad? Yes and No. there are things here you will not find at HD or Lowe's. The store is clean As well as the bathrooms Like the other two chain store there is no one around to ask for help.

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Website needs reviews of product and a better setup viewing products. Products also needs specifications in detail on products.

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6 years ago

I've had excellent service! Everyone is great, and very helpful! I would go to Menards over Home Depot and a Lowes every time!

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Ask the Community - Menards

Do you have any Webbed folding chaise lounge chair are any in stock?

Probably not right now but maybe later next year when it gets warmer outside.

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Review Highlights - Menards

I think it's the rebate and at the store here in Taylor MI, the staff is so doggone friendly which makes the visit even better.

Mentioned in 2 reviews

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Third Avenue Hardware

Third Avenue Hardware

(11 reviews)

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Cass Corridor, Midtown

Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

Menards - hardware - Updated May 2026

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