Self-checkout fury as customers threaten to boycott Lowe's and go to Ace Hardware…read more Self-checkouts have been blamed for people losing their jobs and there is now an ongoing pushback against the technology being used, as one retailer found out.  Ace Hardware in Wyandotte Mi, a 2nd generation owner Jerry Jr. grew up in his father's store.  The negative experience of zero cashiers at Lowe's has me visiting Ace Hardware much more.  Ace sends me 2 coupons each month $5 off $20 a mega deal 25 percent off.  And I get points every purchase towards another free $5 many times each year.  A fast Friendly crew always ready to help.  Been a customer 35 plus years for a great reason .  Thanks Dawn the manager and Jerry the owner .  Seriously Ace corporate needs to make a commercial to promote No Self Checkouts in our stores .  @acehardware #acehardware

Exactly why I don't shop small. Condescending and rude to especially when trying to make a return…read more Lowe's is a mile away.

I've always been satisfied with the help I've received at Keck but have never left a review…read more Recently I had two screens replaced and was surprised when they were done the next day. Then I dropped off a lawnmower blade to be sharpened, once again, it was done the next day. Well done Keck.

I went to Kecks the other night for a couple items to replace a sediment bulb on a vintage Ford…read morecar. As I walked in the lady near the register asked what I needed I said brass fittings. She said straight to the back wall I'll send someone to help. When I got there I started match my flared nut to fittings a young lady walked up and asked if she could help. I said sure so I told her what I was needing and she found everything right away. I needed a fuel filter she Took Me Right to it. Then I asked for some bolts she took me there and she found them. I was a good old fashioned hardware store experience. When I got home my wife said that was fast I said yep the have young girl that know the job. SUPER GREAT EXPERIENCE. Try this place out for you hardware needs.

Sadly MELVINDALE HARDWARE is closed. Kevin the owner and his wife have decided to sell the store…read more Sales were down since the big box stores, opened up just down the street. Customers who had asked Kevin and his store to help support local teams, stopped shopping there. I think the final nail in the coffin were the numerous roadblocks that virtually cut off his few remaining loyal customers. We have lost something today that cannot be easily replaced.

Great advice. Most of the time They have all your goods or they will tell ya where to acquire itread more

Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

In my neighborhood easy to deal with friendly customer service they will custom cut wood upon…read morerequest, They are fully stocked and will receive your Ace online orders for pickup no extra charge, the prices seem a little higher but customer service and close proximity trumps all that.

Brooks Ace Hardware is a magical place -- what feels like acres of aisles of shelves and drawers of…read morenuts and bolts and tools to meet any hardware need one might have, And the staff is so helpful and friendly -- Hector can find anything for you, show you how to work it and advise you on your project. I can't wait to have another project and go back!

The staff is very attentive to your needs. This hardware store has more inventory than you would…read moreexpect. I love the convenience they offer, and they have a well stocked liquor assortment.

This store is amazing. I live on the island so it's very convenient, but I typically attempt…read moreshopping for the lowest price. After making the run to the 3 large hardware chains and finding either no help from the sales associates or that they are out of stock, I turn to GI Hardware. It almost always results by bizarre coincidence or divine intervention, that they have exactly what I need and I wasted all that time shopping around. I have since learned to go to Grosse Ile Hardware first. Prices here are in line with quality and quality products are all they stock. So if you don't care if it breaks or is cheaply made, go somewhere else.

We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

They literally have everything here! Extremely helpful staff! I highly recommend this store as it…read moreis one of the best in the area!

I have been dealing with Dukes Hardware for 42 years . My…read morefirst dealings was when I needed a water heater . We had just moved in and the next day my water heater burst . Being new to the area ,I went to the nearest place I could think of . The owner , Richard Duke , sold me a water heater that was on the sales floor . The price was great , but most of all that water heater lasted me over 18 years . The hardware is now run by Sons Kevin and Brent ,and maybe other family members that I don't know well . True , they don't have some of the things that the big guys have . I,m always satisfied when I visit Dukes . PS If you need an off the wall item , Dukes will likely have it .

Excellent service. Large selection of hardware for a small space. Everything I needed plus I was…read moreable to avoid the big box store chaos with reasonable prices. Happy to support locally. I'll be back

Great selection. They have really done an outstanding job of remodeling the interior of the store…read more Now, they have a huge selection of just about everything, as they have optimized the space so well. When I arrive, there are always employees to help find things quickly. This is a real jewel in downtown Ypsilanti for DIY projects, and to avoid the long drive to Lowes, or Home Depot.

Let me Begin by saying that 99.9% of the staff at this establishment is absolutely amazing however…read morethere is One bad Apple among them who is a child molester he may never have been caught but I promise you he is! I'm not going to name names I'll just say be aware of a long-haired grungy looking middle-aged man. Otherwise the staff are amazing so helpful so kind the selection prices all of that is great and I'm not even certain if they're aware of his past I'm assuming they aren't because I highly doubt they ever would hire him if they knew.

my husband took my grandson there to help get his mini bike repaired…read more3 weeks and $120 later they said it was ready 3 phone calls before we were told "it's being worked on right now" finally got it back and it was worse took it back again and this time they blew the engine told my husband there's nothing they can do and refused to refund our money very rude people that are dumbasses and now our grandson is out his money and his mini bike do NOT waste your time or money on this place