I have sourced high quality wood lumber and materials from Trio for home renovation projects and…read morehave never been disappointed!

Something is up with these guys, like they're going out of business or something. I approached them…read moreto make a custom door for our interior renovation project. Price was set at $2500, details hammered out, then... Nothing. It's been a month, and they refuse to return my calls, especially Mark, who I was working with. I and my finish carpenter have left half a dozen messages, spoken with other employees, even visited the place... Nada. Too bad, I found another millwork company to take my business.

I love my Royal Tech windows. However; they were purchased many years ago. Recently I called to…read moreget an estimate on a house that was inherited. The gentleman showed, measured & let me know the owner who I knew personally, was ready to retire. He never got back with me. So I'd question hiring them.

Had our whole house done by them after a fire in 09. Now (2025), have a broken window that has…read moreblinds inside. Contacted them in the spring about fixing the window. was told they are closing later in the year. They came and gave me an estimate, but never honored it. I'm still waiting on window and it's now October. They keep saying they're waiting on glass. Have heard nothing from them unless I personally go to their business, then just get excuses from a guy named Joe. Horrible customer service.

We were searching for floor covering to complete an enclosed porch addition. After checking various…read moretypes of tile and carpet types in the large businesses we saw a wood look inlay that our daughters builder had purchased from the tile shop. We looked at several available products available at the shop and decided on a clip together tile that the shop would install. The owner stopped in to measure an also offered to cover a limestone step into the addition with the tile. The finished job was not the cheapest product we had seen but the professionalism in the total purchase and installation of the flooring is one of the best values we have acquired in many years. We are extremely pleased with the look and the obvious quality of the tile. Thanks David. Good to know we still have quality products and installation still available when you look for it.

So the Tile Stop is an incredible selection of just about any kind of Tile you can think of, but…read moreman -- customer service is quite low on their priority list. I came in with an obscure color and size of tile from a broken bathroom and they matched it up rather quickly. We ordered what we thought was the right color in the right finish, and it was ordered within minutes, shipped in two days. The only problem was that it differed with the sample that we agreed on. Now I only have a bachelor's degree, and Lord knows I've never worked at a tile shop before, but the man patronized me for having the audacity to try to order the correct tile. On the receipt, Tile Stop had the right number, but had the wrong name, and we probably argued about the stupid $7 worth of tile for about twenty minutes until his coworker came in and said, "Let's try to make the customer happy. He's probably wrong and I'd put money on that, but worse comes to worse he'll have twice as much of the wrong tile." And I reluctantly agreed, but it was too late to call their distributor for the random tile. So they said they'd call the next day. About two weeks later I had assumed they either forgot or didn't want to order it again. So I called The Tile Stop and they, indeed, had no recollection of the reorder... So, I paid twice as much for the right tile and shipping with their distributor (Beaver Glass and Tile) 40+ miles away and guess what? I was correct. Who knew the customer could be even occasionally right? Wouldn't go with them again outside of convenience to match the tile. Incompetence aside, no customer should feel attacked for wanting to get a product. In fact, I would put money on the fact that they still have the wrong style of tile somewhere waiting for someone to pick it up. Maybe I'm an isolated case, but maybe not. Happy hunting!

People here are always cool. They have a ton of stock when I need samples. Seems to be very well…read morerun. There very willing to help out and often joke around with you if they have a little spare time. Clean place and recommend using there service

From the owner: ABC Supply Co. Inc. in Taylor, MI provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Taylor location to meet the team and see how we can get your job done, easier.

Beautiful job in reasonable price professional work I recommended family and friends to see him…read morefirst

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

Since I've left Menards, I've only been back 4 or 5 times within the last year. Being threatened by…read morethe GM at the time, Christopher Fisher, really doesn't make me wanna come back when theirs a Home Depot across the street, but I shop at all hardware stores regardless. Whenever I did shop here, at the Taylor location, within the last year, everyone seemed on edge and I couldn't get any help. I'd like to give a shout out to Miguel and Mike S, two stand up guys and they've been a big help to me the last few times I shopped within the last year... Now today, I came back to check out the store and do some shopping. I have to say, now that Christopher Fisher is gone, the stores attitude has drastically changed, and for the better in my opinion. Everyone seems happier, everyone had a smile on their face, the store is much cleaner, and even the stocker who pretends to work an does nothing for extra hours was actually working for a change. Dear I say, it felt almost laid back and it felt like a better work environment for the staff of the store, I was a bit jealous. The new GM, Denzel, is clearly doing a good job so far.

Bought a brand new gas Troy built lawnmower at Menards put it together. It does not work took it…read moreback. They told us to take it to Troy built dealer service center even though it's a brand new lawnmower would not change it or anything. Taylor Store is horrible. Kaitlyn is the manager. She was horrible so now I'm stuck with a brand new lawnmower that doesn't work. $500 lawnmower. do not take your chances and shop at Menards go to Home Depot or Lowe's. They take stuff back. they don't even deserve one star, but I had to leave one star