Avoid at all costs. Subcontractors are sub-par and service recovery takes much effort.read more

TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors…read moreFour Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was pissed but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them.

I have used Pleasant Flooring twice, and received excellent service, both in store and during…read moreinstallation. Good carpet at a good price. Even though I was purchasing for rentals everyone was saying that I picked carpet to high end. The price point was good, and I wanted something durable, and stylish. I got that and look forward to my next visit in a few days. You do get what you pay for. The initial carpet is three years and still looks new. I like their selection of carpet, but most of all their customer service. Kind, good prices, and they come out and re measure before installation to make sure measurements are accurate. (That saved me some money. LOL). Leslie A.

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

These guys are quick, professional and priced to sell. I was looking for a bargain carpet for a…read morerental that was in stock. I found almost exactly what I was looking for in a similar color and it was installed in a few days. These guys are the bomb! Will buy again.

I received service from the people from Dearborn Carpet. They were on time and fast. They got my…read morekitchen completed within 2 hours. I am so happy I contacted them. I am so very pleased on the work they do. They are awesome. I have told a few of my friends about them and their work as well.

Original 1 star review: Unbelievable. Scheduled an estimate with them twice. And twice they did not…read moreshow up. No call, no email, no reason. Would have liked to see if they could do good work, but it doesn't look promising as they don't appear to value customer's time. Updated review: Ed called me himself and apologized. He took responsibility for the scheduling errors and made himself available to come conduct the estimate.

I recently had my hardwood floors restored, after a previous owner had concealed them under carpet…read more This was not an inexpensive investment, but I decided to think of hardwood floors as just that--an investment--and I am very glad I went with this company. Prompt, polite, and effective communication, and they worked with my schedule better than any of the other vendors I contacted. They explained the process and kept me up-to-speed, and there was almost no clean-up, thanks to the dustless system. Most importantly, two weeks in, my floors look great!

We have purchased most of our carpet here over the last 20 years. (I think my parents have too,…read moretheir whole lives). This place is family owned and operated for generations, so customer service is outstanding. The quality of the carpet and the broad selection at Riemer is second to none. We have tried shopping at Lowe's, Home Depot, Costco, empire, etc. and the quality and selection (and value for the money) is just not there. Ps karistan is the best brand of carpet, in my opinion. It's beautiful, it's soft and it holds up well with regular cleaning (modernistic). We had an off-white carpet for 17 years with children and pets and other than a few spots, it's still pretty amazing. lastly: great value for the money. They have good sales. A tip: consider going for a mid grade carpet in the highest grade padding! Unless all you care about is truly lowest price, you will be very very happy with Riemer floors.

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Happy,Happy,Happy is exactly how I feel with this company. Let me start off by saying I have worked…read morefor a few flooring companies in the past and have somewhat of knowledge of products and pricing. So with that being said our sales Rep Jason by far takes the Award for helping us with our flooring needs all within staying in our budget. I absolutely love the product that he sold us. Giving us our luxury look we were looking for, all while not breaking the bank. The Installation Crew deserves their own Award for Impeccable Service & Timing. I'm beyond impressed. Crew arrived at 8am sharp & left by 1pm. Very respectful and polite and efficient. So if your looking up flooring companies please don't pass Superb by I promise they wont disappoint. Ask For my guy Jason. April of Commerce Twp.

Great store with amazing service. We needed a solution quickly and Superb Flooring came to the…read morerescue. They helped us picked a perfect carpet and installed it quickly. Great price and great people. I highly recommend them.

We recently made a granite selection for our master bathroom countertops and windowsill. Having…read morevisited Lumber Liquidators in Auburn Hills, MI, we noticed that there was a granite/stone shop on the back side of the building. Imperial Granite ended up doing our work and we could not be more pleased. Matt, his daughter and Juleen were so accommodating. There was a large selection and we found just what we wanted. They worked within our budget and had us installed within 2 weeks. The workmanship was wonderful! We would highly recommend Imperial Granite.

We had Imperial Granite & Hardwood Floors install a wood floor through our entire house that…read morerequired them to seal the wood and quartzite counter top in the kitchen and bathrooms. We found several areas where there were over runs of the sealant. When installing the counter tops they scratched the floor. I called Matt to come out several times as well as sent a certified letter to have him come out and correct these issues. To date he has never responded. I would not recommend Matt and his company as he does not act in good faith when there are problems that need to be corrected.

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!