I think I may have had a dozen companies in my home to provide estimates on new flooring for about…read more1400 sf. Most of them were of the high pressure used car salesman type. David at Keen Woodwork really stood out as an honest, trusted advisor who is proud of his work and who is the person who actually removes and installs the flooring. (He's the owner.) With a team of three, David communicated constantly, showed me what he was doing, took great care with furniture moving and covering, and provided an outstanding quality installation. Oh, and: He did all this for about half the price of almost all the other estimates. I can't recommend him more highly. Get on his calendar - you don't have to go through all the hassle of estimates like I did - I already did that work for you LOL. Thanks, David and team!

David is wonderful. Shows up when he says he will. His work is flawless. I can't recommend him…read moreenough!!

Wow! RJ restored the floors in my home back in 2007 and they still look as good as new. The floors…read moreare beautiful and I get compliments all the time. The work was done meticulously and very clean. The finish is the smoothest I've seen, and I look at everyone's floors now. I would highly recommend FineCraft Hardwood. 6/6/2019 - Update - RJ came out and refinished two other rooms in my house to match the work he had done 12 years earlier...I couldn't be more impressed with the work. My floors are super smooth and absolutely beautiful!! NO Dust at all!!!!

RJ did a fantastic job deep cleaning our floors! We will be using him again in the near future to…read moresand and refinish. I highly recommend him and his team! He's super friendly and accommodating and also gives you the honest truth about the work that needs to get done. Great experience!

Out of the 5 people I came in contact with the total score out of 5 was a 4.2…read more Highest score was a 5 and the lowest was a 3. All of them were friendly and nice. The reason I decided on allowing this company to do the job was they were able to install next day. What did I hate the most about the install, the late start and the excessive amount of breaks. So much so another company here to install something, mentioned it. "I did not take off marks for that." It was just the worst part of the install. The best thing I loved about the installation is the color of the LVP. A better choice than the other companies I received quotes from. ----- I hate the pricing model from all of the companies. I'd like to see that I was charged the same as the people before me, apples to apples, prices are listed so I can see for myself. ($8+ a sq foot for 420 sq ft and there is no flooring to move. Compare it to the rest of the flooring that was done that included 21 steps. Rooms were bigger and there was carpet, and tack strips to take up. Plus, they already had the product on the truck, per installer. My fear, and I believe it happened. 1st sale was to get the job and the second was to make up the difference from the first sale. I felt I was stuck between a rock and a hard place. I loved the color and the reason they didn't get a score of 5 , I just wanted it over. Even though I knew $8+ was on the high side of competitive while telling me you're giving me a deal. Only y'all know if you lied. Since I'm not presented with a price sheet. I hate the, today it's 5, tomorrow it's 2 and next week it's 10. Whatever your head decides it is. You feel robbed while they're smiling in your face. Not once did someone mention the 60% installation, why, cause there's no such thing. Vent over! At the end of the day, I love the color and, install, the people were friendly and my salesman was Great!! He was knowledgeable of the product and delivered what he promised.

Just a little update after final installation. John, the salesman, never called me back to check-in…read moreafter the installation was complete. He also never showed up on the day of installation to check the job either. The installation was only "ok." I had to fix and repair dings around doors from the crew, they were a little messy and I am just hoping this carpet was installed right and there are no issues. The carpet itself was a good product and top-dollar. The installation would be a C-.

Our Brazilian cherry floors were sun bleached, inconsistent in finish color and scratched up in…read morespots. We had tight timing to restore them. We contacted 5 contractors and selected Wood Floor PROZ. Cody was honest, straight forward, and easy to work with. He loves what he does, works hard and his resullts were exceptional and far exceeded our expectations. His initial quote was clear and made it easy to understand the final costs His filtration system was exceptional and kept the dust to a minimum. We highly recommend Wood Floor PROZ.

Worst customer service I have ever received in my life…read more $15k project After calling and messaging the owner/partner Cody several times to try to have them finish a project that was never completed. Finally he called me (after 6 weeks) when I politely let him know that I would be leaving a negative review, and this is what Cody told me "I was doing you a favor by not responding because your remaining work is too small and you are located too far away. I'll have to charge you extra for the distance." He also shared with me all the personal details of how his work is consuming him and he just doesn't have time for this. I'm My BIG mistake by trusting him and paying him for the work that he had done for me. I should've waited to pay him after he completed the entire job that was contracted. Do NOT make the same mistake as me. Additional information: he is terrible with shoe molding! So slopping and in places it should not be.

We are delighted with Andrew's performance painting a 17-foot-tall ceiling and foyer in our home…read more Even when we encountered a few unexpected things, Andrew rolled with it. He was very accommodating of my preferences and super easy to work with. It can be stressful to have someone working in your home, but Andrew was easy to have around and respectful of our space. You can tell he truly cared about the quality of his paint job and the satisfaction of his customers. I'll admit I can be a little fussy about paint. I'm very happy with Andrew's work! He even explained why he liked certain products and their performance. We found his rates to be competitive, as well. Here's the real proof: We are planning on having him come back to paint another large room for us. I actually found him soliciting a job here on Yelp. He was very responsive through the entire communication process, and never left me hanging or wondering what was happening, from first contact to when he was arriving. You don't always get that, and it's important. His estimate was clear and professional. This is his own business and there is a definite pride of ownership, and customer care that comes with that. Overall, this was a definitely deserved 5-star experience. Highly recommend!

I had a kitchen cabinet that was coming apart and the door fell off as a result. Andrew assured…read moreme he could fix the cabinet rather than replace it. He did a great job. Price was very reasonable. I've already given his name to 2 friends and I recommend him highly. Very professional.

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Original 1 star review: Unbelievable. Scheduled an estimate with them twice. And twice they did not…read moreshow up. No call, no email, no reason. Would have liked to see if they could do good work, but it doesn't look promising as they don't appear to value customer's time. Updated review: Ed called me himself and apologized. He took responsibility for the scheduling errors and made himself available to come conduct the estimate.

I recently had my hardwood floors restored, after a previous owner had concealed them under carpet…read more This was not an inexpensive investment, but I decided to think of hardwood floors as just that--an investment--and I am very glad I went with this company. Prompt, polite, and effective communication, and they worked with my schedule better than any of the other vendors I contacted. They explained the process and kept me up-to-speed, and there was almost no clean-up, thanks to the dustless system. Most importantly, two weeks in, my floors look great!

Al and his team recently completed sanding and refinishing hardwoods in my new home and did a…read morewonderful job. The floors had faced years of neglect and had many scratches and cracks. Al's team restored my floors and they look great! Showed up on time and provided a quote, were able to start 1 week later and were able to complete the job in 3 days. On the first day they sanded the floors and put down stain so that I could see how the color would look on my floors before I had to make the choice. They made it very easy for me to get back in the house and continue with my move-in. Thanks Al.

It started out great. We scheduled a time/date and rescheduled a new time/date due to an…read moreunexpected work trip that I needed to take. Once Al Havner and son arrived to my home, they were respectful- they even took their shoes off. They looked at the floor, took measurements, discussed my needs and indicated they would follow-up the next day with a quote. I never received anything- an email, a text message, a letter in the mail - there was no quote given. I sent a text to the two telephone numbers that I had, asking for a quote - no response. I sent an email asking for a quote - no response. I don't understand - maybe my space wasn't big enough? Maybe it wasn't worth their time? I am truly baffled because they had 5 star ratings and this behavior doesn't match a 5 -star rating.