Joy Bowl

1

52

49

1 year ago

Hot take but western Mass is maybe the best area in the northeast for Poké outside of the cities. I've come to Joy Bowl before and they consistently serve delicious bowls. They must tell their employees to be generous with ingredients cuz they always are.... same with the sauces. No photo cuz I scarfed it down! read more

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Courtney F.

444

506

555

4 years ago

Having just come back from a trip to Hawaii, I was craving a poke bowl like crazy. Enter Joy Bowl! They have so many fresh ingredients, flavorful sauces, and they REALLY pack everything they can into one little bowl! I was staying in the area for work and came back THREE times in one week I loved it so much. Great service, fun atmosphere, and awesome food. I can't wait to come back (again!). read more

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Enit S.

282

1192

4589

3 years ago

I always come here when I'm in town. I get the build your own and add the salmon/tuna bowl. I love that they have options for those who eat seafood, those who don't, and vegans. The veggies are always fresh, the rice nice and hot too. Great price, good portions, and good service. read more

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Christina I.

0

1

0

9 months ago

MAJOR SAFETY & SAFETY CONCERN - ROCK IN FOOD & HARASSMENT I am writing this to warn others about a dangerous and incredibly disturbing experience at Joy Bowl Poke. While eating my bowl, I bit down on a small white/green rock that was hidden in the food. When I called the restaurant to request a refund and speak to a manager, I was met with extreme hostility by the employee who prepared the meal (identified as Alex/Alexis). She became immediately argumentative and refused to provide any management contact information. Because she refused to resolve the issue over the phone, my partner and I drove back to the restaurant with our children. Upon arrival, the situation escalated from unprofessional to threatening. The employee began: * Playing loud, inappropriate music from Cardi-B with lyrics referencing violence. * Pacing, cursing, and clapping loudly next to us to intimidate us. * Staring us down in a hostile manner in front of our children. We have recorded video/audio of this behavior and photographs of the rock found in the meal. After looking at other Google reviews, it is clear this specific employee has a history of complaints. Given her aggressive behavior and the foreign object in our food, we have serious concerns about food tampering. Avoid this establishment at all costs. The lack of safety standards and the level of staff hostility is completely unacceptable. We expect ownership to address this dangerous behavior immediately. read more

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Roger M.

Elite 25

149

676

944

1 year ago

Good place for lunch. You create your own fun bowl with interesting fresh ingredients. I had the rice bowl with shrimp and crab meat. Then I added a lot of vegetables. Overall, I felt I got a healthy lunch, albeit on the expensive side. read more

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Libby O.

31

13

0

1 year ago

I'm a big fan of Joy Bowl. Love their poke bowls. I usually go to the one in Hadley, which is always great. Today I visited West Springfield. The two employees were sitting and conversing and the young woman seemed irritated that I came in to the store. The screen that lists the usual combinations offered was dark, so I was forced to pick a protein and 4 toppings(never experienced a limit there before). I got my bowl and when I asked if I could have a cup for some water, she said "we have no cups", at which point I said I'd just eat in the car since I had a thermos there. She seemed annoyed that I asked for a bowl cover. I noted that their drink machine was completely out of order. Made me think they aren't serious about being in business. The poke was fine, but I will never go back to that store! I wish I hadn't left a tip. read more

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Marc L.

36

594

448

3 years ago

Ate here when retrieving my daughter from BDL Hartford-Springfield airport. Needed a healthy meal en route home to Vermont. This was perfect location! Food was fresh and good, easy to find shopping center. Good food, easy parking, simple decor, prompt service. Would return. read more

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Jennifer S.

3

21

7

3 years ago

Fresh fish, hot rice, crunchy vegetables. Poke bowls are such a great combination of colors and textures, and this location has always served me well. I appreciate the pay at the counter style because there is no pressure to eat and leave quickly. Tables have always been clean and (so long as no one's yelling inside), it's an excellent place to sit and enjoy at your leisure. read more

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Scarlett L.

25

1

7

5 years ago

This is so good!!!!! The best poke bowl I have never had in my life. I love the environment, all staff are nice especially the boss Liang!!!! I will be back again. read more

Joy Bowl - Food - Poke Near Me - West Springfield, Massachusetts

Joy Bowl - Menu - Poke Near Me - West Springfield, Massachusetts

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Peggy B.

106

6

0

2 years ago

Food is delicious at this store. Others in the area (Hadley and d Springfield are not. Great selection of things to build your own poke bowl. Deaf alway ver fresh. read more

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Melissa C.

4

159

45

3 years ago

We need one of these in Pittsfield Ma. This is a great quick stop with healthy choices. My poke salad was delicious. We stopped in with a large group of 7 and we were attended to quickly. Everyone enjoyed their food. The atmosphere was calm and clean. read more

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Karina M.

12

33

16

3 years ago

Perfectly timed delivery. My double protein bowl was delicious and fresh. Delivery person call to confirm that he dropped it off in my work lobby. read more

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Lisa Y.

59

2

0

4 years ago

We just ordered this afternoon and our order was beyond light. I had requested 2 proteins of salmon and I barely had 1 order, not to mention the other items that were missing. My husband's order was even worse; he had requested the 2 proteins + an extra protein. There was a few pieces of chicken and about a tablespoon of beef. Once again, they failed to even have 1 complete protein order, let alone 3. I called the store and the woman who answered was very unpleasant and she ended up hanging up on me; but not before told me to contact DoorDash for a refund. I will never order from this location again and will be ordering from the Springfield location where they give respectable portions. I contacted DoorDash and they were very understanding and refunded most of the amount (less tip) and even gave us an additional $5.00 as a sign of good faith. read more

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Paul V.

0

15

7

4 years ago

Best food ever. They sign every bag for you personal . I never did not like what I ordered. read more

Joy Bowl - What they sent me with love - Poke Near Me - West Springfield, Massachusetts

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Dustin O.

0

3

2

4 years ago

Just absolutely ridiculous in my opinion. First time but certainly not my last... in the next 24 hours. With the nearly overwhelming selection of toppings & proteins, there's gotta be like idk a bajilloon melodies? give or take a handful I'd say. Not an algorithm guy but should check out - I think. Inaugural Order: White rice was just automatic obviously. Followed up with just a grand slam of a decision going with not only Sriracha aioli, but drizzled in unagi sauce. Are you kidding me? Between we went with a somewhat automatic - but not totally contractually obligated to - tandem in spicy salmon+spicy crabmeat. Just gonna list the toppings and let you do what you want with it. Sesame seed Seaweed Cucumber Diced mango* Sweet onion Edamame Oh ya and I $plurged on Avocado too because I'm him. Crunch? Got it Sauce? Had it Raw seafood? Ate it I am going to run this order back one more time and if it hits the same... I will for sure be speaking with ownership about a patented menu item. Sold on Joy Bowl in W. Springfield, but can they do it to me again? *would probably not include in next order simply due to the significant contrast in politics there but still couldn't tarnish the overall triple double this bowl just slammed down RATING: 9.89 *not an ad-read read more

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Nari C.

101

12

1

4 years ago

Tasty! Would recommend! Loved their wasabi salmon option! Would love to come back again soon! read more

Joy Bowl - Wasabi Yuzu Salmon Bowl - Poke Near Me - West Springfield, Massachusetts

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JEFF D.

1

165

34

3 years ago

Meh... 2 Chiriashi bowls and 2 drinks were over $40.00. The quality was just okay and the "sandwich artist" (borrowed from Subway as Joy Bowl is equivalent) was a kid who was lost about anything sushi! He also was unable to follow simple instructions like: "please I do not want a lid on my bowl because we're eating it now." Then proceeded to smash the lid on the bowl... I've paid far less in far better sushi bars with much better product! read more

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Devine H.

0

6

1

2 years ago

Ordered vegetable dumplings told them I was vegan and allergic to pork. They ran out of vegan so gave me the pork without telling me, and gave me bad attitude as if I should have been grateful. I had to go to the hospital and the manager told me they weren't doing anything read more

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Tai E.

0

3

2

2 years ago

Love it. Fresh food all time. The service is nice , the atmosphere is calming. I go here at least once a week

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Lor F.

0

1

0

2 years ago

Can you go lower than 1? If I could, I would. I got seriously ill from this food from the West Springfield Ma site. It sure felt like food poisoning, and I am still recovering 6 days later. I feel grateful to BE recovering. I think it could have gone the other way. When I called the staff person said that they have a sign that "raw/other seafood affects people all different ways". Mine was cooked and I have eaten seafood for over 60 years. So that holds no water. Perhaps Joy Bowl sees this sign as a 'get-out-of-jail-free-card' for food borne illness. To the staff member's credit, she said she would get rid of the crabmeat that I am 99% sure was the culprit. I will never got to ANY Joy Bowl again, and suggest everyone else use extreme caution. read more

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Kerry R.

Elite 23

82

269

192

7 years ago

Ok so we're obsessed. I'm PUMPED that this place opened. I hated having to drive to Florence or 16 acres to get poke. Online ordering is super easy for quick pick up. Every time I just put in the notes all the vegetables I want since you can only choose four online and they accommodate me. Food is tasty, definitely like a chipotle for poke. Avocado is also extra by $1. No biggie I'm thrilled to have another fast casual option in the area! They also have punch cards and every 9 bowls your tenth is free! Plus Monday's are double punch card days. Highly recommend this place! ****update: online ordering now allows up to 10 veggies!!! Yayyyyyy read more

Business owner information

Joy B.

Thanks for leaving us such a wonderful review, Kerry !your…

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Alice K.

0

1

2

5 years ago

They have the best poke bowl around the area! They also serve some snacks- gyoza and spring roll. Environment is super clean with cute decor. Came here on a Saturday afternoon, all the staffs are very friendly. Will definitely come back here! read more

Joy Bowl - Poke Near Me - West Springfield, Massachusetts

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Traci D.

4

2

0

4 years ago

Worst experience ever. Ordered from Grub Hub and my order was completely wrong. Called and spoke to some young girl who couldn't be bothered to help me. Her end answer was "what do you want me to do about it?" Told me to call grub hub and hung up on me. I called back and asked for her manager. She muttered "ugh, just call grub hub" and hung up again. Never again! read more

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Chris E.

122

15

0

4 years ago

I just stopped in, first time here. I ordered the Ahi Tuna bowl. Delicious. I loved this for lunch. Outstanding!!!!!!

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Anthony R.

0

12

1

5 years ago

Workers here are super friendly, serving sizes here are also huge! Pretty much the only place we'll go to for our poke bowl fix.

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Marisa B.

1

9

1

6 years ago

I ordered a bowl for delivery today, was my first time ordering. Everything looked great until I noticed a spider moving in my bowl. it was in the dressing moving all around. I called and explained the situation and the person could have cared less. Didn't apologize and said they couldn't refund me I would have to call door dash. The fact that they weren't even apologetic or making an attempt to make it right, plus the spider in my bowl... never again!!! read more

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Devin G.

0

4

0

3 years ago

Food is incredible, fresh and delicious. Service style is similar to a subway, and this one is very good. Very relaxing place to sit for a moment and enjoy the meal as well. read more

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Jack S.

0

1

0

4 years ago

No flavor to anything , spent 15$ for garbage food that went straight into my trash after I had 2 bites

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Ted C.

0

18

2

7 years ago

I really can't think of much to write for Joy Bowl. The name and any descriptions/pictures of menu items should sell themselves. It's delicious, and it's healthier than many other options in the surrounding area. Just make sure to add more than chicken, beef and tasty sauce to your bowl. Would highly recommend for a quick lunch and repeat visits many times. read more

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Lucid R.

0

9

2

4 years ago

My SO and I REALLY REALLY REALLY had loved this place. I don't know what happened; but, the last 3 orders were not up to par.The first of bad orders started with a way smaller portion than usual. They also stopped offering sushi rice. The mango pieces were brown the last 2 times we ordered. Today the tuna was not so fresh tasting. I hope they improve so it can be our go to place again; but for now we're giving this place a break. read more

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Lauren B.

210

7

1

7 years ago

Tried this from a friends recommendation and I am so glad I did. The associate was super helpful and the food was awesome and fresh. I got the joy classic and can't wait to try everything ! read more

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Breanna S.

65

9

0

6 years ago

So needed in the Springfield area and glad they have expanded their reach to different locations. Good reward system (buy 10, get 1 free), fast delivery with cute Pokémon characters on the bag, and friendly customer service. read more

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Dave G.

6

16

3

7 years ago

Was just recently introduced to Joy Bowl visiting the Springfield location and so happy to see this location open! Never thought I would be but am so in love with their Poke Bowls!! Already want more. This location fortunately has more seating which made the Springfield location a bit challenging if you want to eat in. Do good!! read more

Business owner information

Joy B.

Thanks so much for leaving us a amazing review. We’re really happy to…

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Jessica P.

59

24

3

6 years ago

Absolutely obsessed with their poke bowl salads. Love them! Affordable for every day lunch and they offer specials

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Heidi J.

8

26

10

7 years ago

I practically live for a poke bowl from this place....I am totally addicted and every week have to go there! Wish they would put one closer to where I live but don't mind the travel to get one! read more

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Ashley E.

17

4

0

6 years ago

Best food!! Fantastic service! Can't wait to try all the options! I've had the one bite bike, the dumplings (steamed and fried) a custom bowl and a custom burrito! I've been here quite a few times and definitely recommend them!! read more

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Shania R.

0

3

4

7 years ago

Happy to be at the second location great food! Clean straight forward eating.. love it here!

Business owner information

Joy B.

Thank you Shania, we’re really happy you had a great experience…

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Meghan S.

0

3

0

6 years ago

Wow!!! I was craving poke and I hadn't had any since I last visited West Hartford. Ended up trying out Joy Bowl of West Springfield and it was amazing! Love that you can get so many options of fresh veggies in a poke bowl and it was all still cold upon delivery. Also tried the gyoza and those were so out of this world yummy! Will definitely order again and it was so refreshing! read more

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Andrei N.

0

7

2

7 years ago

Finally great Hawaiian food close to home! Went to both Springfield and Enfield locations before and went to West Springfield one today! Great food, very clean place! I'd recommend trying Hawaiian drinks that they have! Pretty awesome! Good luck at the new location! read more

Business owner information

Joy B.

Thanks, Andrei. We’re glad to hear it! ^. ^

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Robert K.

48

38

2

7 years ago

Very friendly customer service. The restaurant is very clean. The food is very healthy. Very very healthy. This is definitely a must go to. Call the police and firemen visit in the state and federal employees in town. read more

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More info about Joy Bowl

935 Riverdale St
F-102
West Springfield, MA 01089
Directions
(413) 372-5538
Call Now
Order Takeout or Delivery
Start Order
Visit Website
https://www.joybowlwestspringfield.com

Full menu

Hours

What time does Joy Bowl open?

Joy Bowl opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Joy Bowl close?

Joy Bowl closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 11:00 AM - 9:00 PM

Payment methods

Does Joy Bowl take credit cards?

Yes, Joy Bowl takes credit cards.

Food & Alcohol

Does Joy Bowl have catering options?

Yes, Joy Bowl does have catering options.

Does Joy Bowl have a drive thru?

No, Joy Bowl does not have a drive thru.

Does Joy Bowl serve alcohol?

No, Joy Bowl does not serve alcohol.

Outdoor Amenities

Does Joy Bowl have bike parking?

Yes, Joy Bowl has bike parking.

Does Joy Bowl have outdoor seating?

No, Joy Bowl does not have outdoor seating options.

Does Joy Bowl have parking?

Yes, Joy Bowl has parking options. Private Lot Parking

Other Amenities

Is Joy Bowl wheelchair accessible?

Yes, Joy Bowl is wheelchair accessible.

Does Joy Bowl have free WiFi?

Yes, Joy Bowl has free WiFi.

From the Business

Specialties

Poke means “to slice or cut” in Hawaiian and consists of raw, marinated tuna or salmon tossed over rice and tossed with vegetables and Unami sauces.The customizable dish is very fresh delicious and healthy!

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I love all my experiences at joy bowl. From the fresh food to the friendly staff and the thank you…read morenotes on each to go bag, it's clear this restaurant cares about its costumers. I love the online ordering process- it makes ordering so easy! I love to build my own bowl with fresh tuna and salmon. The toppings are a wonderful assortment of classic salad ingredients with the addition of the delicious Japanese options. There are many sauces available on their menu, and my favorite are the unagi sauce and the miso wasabi. I haven't tried them all, but I'm sure they each have a delightful, unique flavor! Overall this is one of my favorite restaurants, and I am grateful to live so close to the Breckwood location! Thanks Joy Bowl for being so awesome!

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Menu

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Maddie T.

0

20

12

6 years ago

I love Joy Bowl! The Classic bowl and meat Gyoza are my favorites. I order through delivery services all the time and my order is always perfect, well packed, fresh, and delicious! My only hesitation on 5-stars is I wish they offered a bit more appetizers or sides on their menu. Give this place a try, you'll enjoy it! read more

Jamie C.

0

10

1

3 years ago

Great food but a little expensive, 2 small bowls costed me like $32, fills me up for the whole day but the prices are just insane

Kaitlyn C.

0

20

16

6 years ago

Very clean, trendy atmosphere great food! Friendly staff, will definitely return again :)

Joy Bowl - poke - Updated September 2026

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(135 reviews)

I love all my experiences at joy bowl. From the fresh food to the friendly staff and the thank you…read morenotes on each to go bag, it's clear this restaurant cares about its costumers. I love the online ordering process- it makes ordering so easy! I love to build my own bowl with fresh tuna and salmon. The toppings are a wonderful assortment of classic salad ingredients with the addition of the delicious Japanese options. There are many sauces available on their menu, and my favorite are the unagi sauce and the miso wasabi. I haven't tried them all, but I'm sure they each have a delightful, unique flavor! Overall this is one of my favorite restaurants, and I am grateful to live so close to the Breckwood location! Thanks Joy Bowl for being so awesome!

Don't deliver DoorDash here if you get massive orders for fruit they'll end up saying they didn't…read moresee it get delivered while the whole time your on their cameras asking where they want it but she's to busy in her phone to really know what goes on at the store Absolutely disgusting to use DoorDash to get products you can't order properly and then report the entire order missing

Joy Bowl Poke - Hadley

4.3

(28 reviews)

Yummy food, extremely great price. The raw fish was great. The toppings were fresh and everything…read moreblended together well. I would say that you should consider the flavor profiles carefully. What you get is what you choose to make. Both of the girls there were super duper nice even though I'm kind of stupid and take a long time to order. Thanks y'all the food was great.

Pretty good main suggestion is that they serve the rice a little less hot and maybe just add a…read moresimple salmon avocado bowl to the standard menu

Joy Bowl Poke - East Longmeadow

4.2

(19 reviews)

Great Poke and attentive staff. I Always get a smile with my poke ! Fish and veggies are fresh and…read moresauce is tasty .

Easy to order and great food! We almost always order the Joy Classic Bowl but it can be customized…read morehowever you like it.

Cocochi Asian Cuisine

4.3

(50 reviews)

•$

Food was amazing and the owners were very accommodating. Local mom and pop Asian restaurant. The…read moresame people that take your order are the ones cooking your food. Very genuine and authentic. Support this place it's cheap and delicious!

First time customer! Got take out... the beef teriyaki was delicious! Chicken fingers and dumplings…read moresuper fresh and amazing flavor! I will be ordering again!

UYA Restaurant

4.6

(57 reviews)

I really like this place and I hope they make it. It's tough in Florence and their location has…read morebeen unlucky. With a build your poke you know you're getting lots of flavors for a $12 lunch and a healthy balanced meal. All you need is fresh good ingredients and a good sauce, and I think they have both. Place is nearly empty, help them out! Basically a hole in the wall but ok for eat-in and great for takeout.

Tasty, fresh, quick, ample, and a great deal. What more do you need?…read morePlus it's easy to park, unlike downtown Northampton.

Uya Poke Bowl

4.0

(32 reviews)

Delicious! Pickup was easy, food was fresh. Many choices for build-your-own bowl and they got the…read moreorder perfect.

You may have to go hunting a little bit to find this place. We were traveling south on I-91 and…read moreused yelp to find them. The woman who made our "build your own" bowls could not have been nicer! They were a little expensive (the "build your own"), but it's such a nice change when traveling to stop somewhere other than McDonald's or other fast food. It was quick and fresh and definitely worth the stop!

Thai Shallot

4.2

(25 reviews)

Absolutely delightful meal with delicious flavors, great assortment of vegetables, crisp tofu, and…read moresoft noodles. The service was also friendly and warm, and the little restaurant was very charming.

Mixed feelings about Thai Shallot. Ordered a to go meal. While the food itself was good it was…read moreready in three minutes which clearly means it was not made fresh (I realize pre-work is done in many restaurants) and when I went to eat my food it was fine but was more dried out than my typical Thai order. Not bad necessarily but there is better Thai near by. Also the presentation itself and serving size left something to be desired. With that said, food was good (not great) and the staff was friendly and polite. Worth going if you're nearby and don't want to drive further but not worth going out of your way for.

Blue Elephant Restaurant

4.4

(153 reviews)

Great service.... Best Thia Food in the area…read more.. Would recommend to every one If you have never tried, its a big must

What a find ! I'm visiting the Ludlow area on work assignment. This is my 4th visit in the last 3-4…read moreweeks! The FOOD - Honestly, there isn't one meal I have left here feeling disappointed. To the contrary, each meal has kept me coming back. Try it you won't be disappointed.

Li's Brothers

3.6

(102 reviews)

Overall, absolutely wonderful service of SUPER kind staff!…read more I would definitely recommend trying out the zombie drink--wonderful--it's overall a really refreshing cocktail to try!! The appetizers were great and the chicken Katsu with the sauce was absolutely delicious! You will not regret coming to this place for some food!!

Atmosphere and lighting is really nice. The service was attentive and respectful…read more The food was really good. House salad and fruit dessert seemed to be complimentary which was nice. A beginning and end. The Szechuan dumplings were my favorite part. Very unique from other places. Good quality dumplings in a hot sweet & spicy sauce. The large spoon was nice because it felt almost like soup dumplings. I got the L12 lunch combo for my meal. The pork fried rice was flavorful and light. It had aromatics and not too heavy with oil like some places are. The General Tso chicken was really great. Light breading and quality meat. It didn't have a crunch to it, but that also meant it wasn't overly breaded and fried. Sometimes that make a dish feel too heavy and gross after. Overall, fair prices for quality food. Definitely will be back to try the rest of the menu.

Ichiban Chinese & Japanese Restaurant

3.4

(143 reviews)