Hollenshade's replaced a leaking radiator in my 2018 Jeep Gr Cherokee. They diagnosed the leak,…read morecalled with an estimate before proceeding, which I thought was fair. Car repaired the same day, prompt response, solid work, fair priced. recommend

This place is amazing, I will never take my car anywhere else. They are honest, quick and reliable!read more

I highly recommend JT Auto-- it's now my go-to auto shop! I first stopped in a couple months ago…read morewhen my check engine light came on (everyone's worst nightmare!) and most recently for routine maintenance. I called up JT Auto as soon as my check engine light came on and I was connected with Lisa, who is an absolute gem! She was able to get me an appointment for the next day and walked me through the whole process. I had to come back more than once in between my meetings, and Lisa was very considerate and informed me that because they were experiencing a delay, she could stay open a little late so I could pick up my vehicle. The first time I checked in, she informed me that the wrong part was sent over, but Lisa expertly navigated calling the right folks to ensure that I got the right part! When picking up my car, JT was able to answer all my questions and recommended some helpful service tips that may save me from some grief in the future. The second time I went in was for routine maintenance and the whole JT Auto team was able to get me in and out ASAP! I can say with confidence that JT Auto is my go-to location for all my car needs. Thanks to the whole team for providing efficient, reliable service!

Good people fast service!!! Needed an oil change and they fitted me in right before the holiday.read more

Who hugs their mechanic? I DO! Victor and his staff listened to me. Victor asked me not to just pay…read moreand leave before giving him a chance to talk with my warranty company and as a result he saved me over $800.00. He was sincerely interested in what I thought about the busn and asked if I had any suggestions on how they can do better. I will be back for general service and I will refer friends and family to Elations. Additionally Victor was honest enough to share an additional piece of information with me which would only take more time & labor on their part. This is something that I would not have known and they were honest enough to let me know. Give them a chance, you won't be disappointed. They strive to be effective and thorough.

My mother came to get her car checked up for maintenance and they ended up selling her an MVA…read moreinspection and charged her for it. All while there's repair shops that will do the regular check for free. They sold her some bimbo repairs costing her around $300, which were not that important. Something you, your self can legit just do, in less than 20 minutes. If I were you, I would continue looking for HONEST mechanics/repairshops out there. They still exist, just not here.

I got serviced by them a while ago but all the guys there were great! Joe and both Mikes were very…read morekind and did a great job. Their diagnostic is far more reasonable than you'd get at a dealership. Everything was awesome, looking forward to seeing their business grow in the future! Wanted to leave a review on yelp since they just moved locations. Make sure you go to the location in white marsh!! I got directed to the wrong one but they stayed after hours so I could pick up my car!!

Very great experience! The quotes given were correct. Mike was very professional and helpful; he…read morewent above and beyond. He changed my oil and also answered my questions. Thank you!

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

My experience at Royal Auto has been awesome!!!! The mechanics there are all very friendly!!! I…read moreloved that they take there time to go over what you need for your vehicle and the prices are very reasonable!!! Thank You for all you do!! Ms. Mona

A very lovely business. I've been twice. Once for an oil change and the second time for an actual…read moreservice. They are very communicative throughout the process and send you excellent documentation with photos! I love that they do a complete inspection and are honest with their recommendations--so many other shops will make everything seem urgent just to get you to spend money. A note to the owner: please continue to mail coupons! That's how I found you guys and it's helped me afford my last couple of visits. Thank you!!!!!!!!!

I was excited to go to Apple as they are a community business. I took a vehicle to get an…read moreinspection. They looked at the vehicle and provided an appointment and price. During the the day of visit, the receptionist called me 1 hour after dropping it off and stated the lift couldn't lift it. After asking several questions as we took it in to be evaluated to see if they could do the job before hand. She then stated something was wrong with their lift and tried to charge me a whole lot more. I asked to speak to a manager and she said no. It is very disheartening that they wanted to charge me addition fees due to their malfunctioning lift.

Top notch thorough auto service…read more I rec'd a coupon to my home for auto services from this establishment, and took them up on their Full Synthetic Oil Change. Customer service was top tier from my 1st call to them until getting keys back to exit. This establishment was very easy to locate. As soon as I entered, I was greeted by MacKenzie. She was very precise with explaining my service and charges for the day. The waiting room is awesomely clean, coffee available, RoKu TV viewing, great waiting area temperature. I rec'd a detailed breakdown of services completed and services encouraged to my phone before leaving. When I returned to my vehicle, I had a thoughtful surprise waiting for me. I'm not going to ruin the surprise for you all reading but it made me very happy !! Oh wait, the best part of my service... it was completed by a female !! This made me ecstatic!! I highly recommend this business for vehicle maintenance.

For more than a year, I have had my car serviced at LMW Auto Repair, Randallstown. Brandon is an…read moreexcellent communicator and explains repairs until I understand the service being provided. I don't feel taken advantage of and the prices are reasonable. Everyone is very professional. I would highly recommend LMW to anyone who needs their car to be serviced. C Webb

The level of incompetence is astounding. The first time I got my car back, the oil cooler they…read morereplaced was leaking everywhere. The engine oil warning light came on. I made it clear in writing all of what needed to be done to the vehicle. I told the body shop (I was hit by a Geico underinsured motorist) that sent my car to this business that there's no rush and that I'm happy to pay whatever it takes to get the car right. I put in writing that the lug nuts needed to be torqued to spec. (101-103 ft. lbs.). Today I went to take 1 of the wheels they put on the car off. I used penetrating oil, tapped the hex socket (this is what you want to use, not a 12 point that will strip the lug corners) a breaker bar with a 3 ft. pipe extension (total of almost 5') and could not break the lugs free. And bent the breaker bar. I'm a 45 year old male with above average strength. Next I went to a neighbor's house, tapped the socket on to the lug nut and used a top of the line 1/2" Snap-on impact at 175 PSI. This produces somewhere between 1,200 and 1,600 ft. lbs. of nut-breaking torque. IT DIDN'T move a millimeter. There's about 4 people involved between this shop and the body shop and no one is capable of following manufacturer or customer instructions. Or verifying the shoddy work of others even after the "others" have done previous shoddy work. I have documentation of the instructions and receipts if anyone would like to see them before taking their car to this establishment. They've had multiple chances to do things correctly and have proven that they either are not capable, do not care or both. They have no more chances. Whatever manager/owner response that appears is a fools attempt to save face. I was a fool to allow my car to be serviced here. You are too if you read this and still go there. It's not worth risking your life. Do yourself a favor and choose another shop.

My starter went up on a Thursday night and AAA towed it here. I called them on Friday and asked it…read morethey'd be able to fix it because they're closed on weekends. They said they weren't sure because they were pretty busy. They close at 6 and when I hadn't heard from them by 6:10 I thought I'd have to wait until Monday. They called at 6:35 and said my car was ready. They stayed late just to get to my car! I also got a senior discount. I highly recommend this place!