I've been coming here since the 90's. Great bunch of guys who do great work. I would highly…read morerecommend them.

I have been going to these guys for years and they are in a word: awesome. Incredibly fair, honest,…read moreand talented. In my Family's three cars over the years, they have diagnosed and repaired a myriad of problems and been very honest about what repairs are truly essential for safety and reliability and what repairs can be delayed. We have a 2016 Ford F150, an old 2005 Volkswagen Passat manual, and a 2009 Toyota Sienna. They keep us running great. They are often pretty backed up and so it takes a couple of weeks to get service but a couple of times when we had emergencies they took care of us right away. I try never to ask for rushed service but once or twice that I have needed it they have come through for me and him working extra hours to keep me on the road. I can't recommend sherwood auto enough.

There are three people a man rarely changes once he finds the right ones: his barber, his doctor,…read moreand his mechanic. Your barber handles how you look, your doctor handles your health, and your mechanic is responsible for a machine that, when you're traveling at highway speeds, can literally mean the difference between life and death. All three require one thing above everything else: trust. Trust does not come easily for me, which is why I felt compelled to write this review for Hamilton Tire and Car Care Center. My history with this shop actually goes back about eight years. After having brake and oil work done elsewhere on a used car, something simply didn't feel right. I brought it to Hamilton Tire, and Mike, the owner, showed me that one of the three joints securing an axle was loose. Had it failed while I was driving--particularly around a curve--the consequences could have been catastrophic. Their thorough inspection may very well have saved my life. Years later, I bought a brand-new car and became extremely loyal to the dealership for maintenance. Today that car has 231,685 miles, with one owner, and still drives remarkably well. Because of unexpected travel, I couldn't get to my dealership this time, so I returned to Hamilton Tire. I asked for a complete inspection, tires, oil change, filters, and expected that I might need brakes, rotors and shocks. Keith was exceptional. He listened carefully to how I drive--long distances, highway speeds, hot temperatures, while prioritizing durability and a quiet ride--and explained my tire options with impressive knowledge and without talking down to me. He found the right tires for my needs and my budget. A few hours later, I received a detailed vehicle inspection. What impressed me most? They told me I did NOT need brakes, rotors, or shocks. They could easily have sold me thousands of dollars of unnecessary work. They chose integrity instead. Everything was completed in under four hours. My tires were balanced, I received lifetime rotations and complimentary puncture repair with the tires, they addressed some minor under-fender issues, and even gave me a discount. That experience made me ask myself why I had stayed away for so long. I realized I had developed a bias that only a dealership could provide dealership-quality work. I was wrong. Hamilton Tire gave me the expertise and precision I expect from a dealership, but with better responsiveness, genuine friendliness, significantly better value, and--most importantly--integrity. Eight years ago, this team potentially saved my life. Today, they earned my complete trust. They say you're not supposed to change your mechanic. Well, I just changed mine--and rightfully so. For me, there is nobody else I would rather trust with my car and, by extension, my safety. Hamilton Tire has earned a lifelong customer. My sincere thanks to Mike, Keith, and the entire team: top-of-the-line mechanics with something increasingly difficult to find--old-school customer service, expertise, honesty, and integrity. Wholeheartedly recommended

I won't be returning here after the experience I had. I brought my car in at 9:30am for an engine…read moreoil light issue and didn't hear anything for two hours. When they finally called, they told me the only thing they'd done was check that my oil was full, and that I'd need to pay $170 for a full diagnostic. When I asked if there were any alternatives, because I genuinely couldn't afford that right now, Mike, the employee on the phone, laughed at me and spoke in a very condescending tone. When I picked up my car, I mentioned this to the front desk employee (who was very nice), and Mike, who was sitting right there, turned around and chuckled again while denying he had ever laughed. It was incredibly rude, dismissive, and uncomfortable. With the economy the way it is, people shouldn't be belittled for asking about cost. Between the overpriced diagnostic and the disrespectful customer service, I won't be bringing my car back.

A very lovely business. I've been twice. Once for an oil change and the second time for an actual…read moreservice. They are very communicative throughout the process and send you excellent documentation with photos! I love that they do a complete inspection and are honest with their recommendations--so many other shops will make everything seem urgent just to get you to spend money. A note to the owner: please continue to mail coupons! That's how I found you guys and it's helped me afford my last couple of visits. Thank you!!!!!!!!!

I was excited to go to Apple as they are a community business. I took a vehicle to get an…read moreinspection. They looked at the vehicle and provided an appointment and price. During the the day of visit, the receptionist called me 1 hour after dropping it off and stated the lift couldn't lift it. After asking several questions as we took it in to be evaluated to see if they could do the job before hand. She then stated something was wrong with their lift and tried to charge me a whole lot more. I asked to speak to a manager and she said no. It is very disheartening that they wanted to charge me addition fees due to their malfunctioning lift.

Closed. Still on…read moreGPS and Waze. Drove over a mile for gas. If they open will try again. Saturday 1 pm.

My neighbor recommended Excel. Glen was honest about a minor repair my car needed. I have been…read moretaken advantage of at other car care centers. But Glen took care of the minor issue and was upfront. As a result, when my car needed major work, I went to him. I definitely feel I can trust his assessment and whatever needs to be done to my car. His prices are reasonable. Car care isn't cheap and I am willing to pay for quality. I don't go elsewhere because I know Glen won't rip me off. I am grateful to have an honest mechanic in Glen.