Went above and beyond to get me what I needed! Thank you so much for staying over and helping with…read morethe IT part

Owners are very friendly and efficient. They are members of the Godly community. Excellent customer…read moreservice!

Holli was the biggest help when I went in 10/9. I jumped on the Vinted bandwagon without truly…read moreknowing what I was getting myself into. She made it all so painless and truly eased my anxiety. I'm a sahm and don't get out much so it was a big task for me. Shes an amazing asset to this company/location. She went above and beyond for me and I can just sense that it's just in her heart to do so. Thank you, Holli.

Holloi is amazing. Great personality and so helpful. Thank you guys I would highly recommend this…read morebusiness

I have met dozens of employees here and every single one has been kind, quick and helpful…read more This store will always be my go-to because of them.

An awesome place for your shipping, printing, and Amazon Drop off location. Conveniently located in…read moreBurleson. Staff members are friendly, helpful, & knowledgeable. Special thanks to Maci for all her help ! I recommend this store to everyone !

My first time here! I met the woman today. She's so nice and she make the shipping process easy…read more Definitely will come here again whenever I need to mail :)

From the owner: You one stop shop for all your mailing needs! Conveniently located in Downtown Grand Prairie we are…read morean Authorized UPS Shipping Outlet and a FedEx Authorized Ship Center, ensuring the reliability of your shipments worldwide. We offer proffesional packing and shipping services, printing, copying and scanning services, mailbox rental services, notary services and passport photography services.

Better than the post office because if you want to ship a package or envelope you can choose: DHL,…read moreFedEx, UPS, and USPS. That's a lot of options! Plus the people who work here aren't jaded like typical government workers. It has a rustic chic feel because you can buy candies, rustic decor, hallmark cards, and even rent a PO box. I've had reasonably smart people each time. Also, they have a Yelp sticker on their door! Check-in to get a FedEx offer! Cheers!

Absolutely avoid this postal service at all costs…read more Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods -- and money -- vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

4th time here. Same kids that don't know what they're doing. I feel bad for the kids because they…read morehave zero instruction. I can't count how many questions I hear them say "I don't know" to. The owner should be embarrassed.

My husband and I were so pleased to find out this UPS store would be right next to our…read moreneighborhood. We had been going to another location and had been tired of their customer service and the longer drive. My husband and I stopped by to introduce ourselves. We let them know that we get multiple wine shipments in the beginning of each year and the end of the year due to weather. We also needed to redirect all of our Amazon UPS deliveries. They were very accommodating and took down all of our contact information for when packages arrived. This is a must for the area!

I decide to purchase a mailbox while working on the road. It gives me a physical address and a…read moreplace for all my packages and mail to be delivered by any carrier. The customer service representative was name Jake. He was knowledgeable and fast. The process was so easy. All the paperwork was done on my behalf. He explained how to write my new address and gave me a key to the box and the outside door for 24 hour service. At 30 bucks a month it is worth not getting a headache everyday dealing with snail mail and the USPS. Great job Jake. Thanks for speaking clear English and being patient with my questions .

Quality service.. friendly, courteous and don't charge for a piece of tape.. USPS lady should take…read moresome lessons from the lady at the counter..

I have come to this UPS location a couple times to drop off packages and it's always been a very…read morepleasant experience. The employees always greet me as I enter and are very kind and respectful. I feel as though the service is always excellent and I haven't encountered any hassles or issues on the number of occasions that I have visited. Would recommend!

Extremely rude and unfriendly customer service from an employee named Gabriel who is a Hispanic…read moremale with the long curly hair. I am an Asian-American woman and have come here for a year at the UPS store at 2300 W 7th St Ste 108, Fort Worth, TX 76107. The employee named Gabriel never greets me but will greet every other race. He is prejudice. When I came in again today Nov. 24, 2025, he still never greeted me. I asked him, "How come you greet every customer except me?" His response was inappropriate and unprofessional to me. He said "That's a load of bull crap!" and walked away. Gabriel has extremely poor customer service and is rude, unprofessional immature. The other white guy with glasses in the photo doesn't care either and is apathetic. I gave them feedback to their email: Store7512@theupsstore.com