Absolutely avoid this postal service at all costs…read more Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods -- and money -- vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

worst and absolutely untrustful shipping service. Be ready to lose both your shipment and money you…read morepaid for its delivery

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

I needed to mail a care package overseas to my deployed husband. To do this, they needed to enter…read moreinto their computer an itemized list of what it was I sending, and its worth. They seemed to be having computer problems, but Suzy was so patient and helpful about it. She didn't seem flustered or frustrated at me. Tara ended up having to take over while Suzy helped the growing line of customers. I apologized and offered to wait if she wanted to help the other customers. She had the same patient and nice attitude, and assured me she'd get it figured out. And sure enough, she entered all of the information in correctly that the system required. I felt like even though they were obviously busy, they treated each customer with care and without rush, but still moving at the most efficient pace as possible. The customer care here is wonderful. There's a calm and friendly deamoner about the place and also a confidence that whatever service you need from them can be trusted to be done correctly. Again, thanks to Suzy and Tara!

This is my go to shipping provider! Not only are the lines always shorter than a standard UPS or…read moreFedEx, the ladies are always so very kind and helpful when boxing up items or just advising you of the best shipping methods. Thankful that they are around the corner!

This place was great! It was open when the post office wasn't and couldn't have been more helpfulread more

Customer service was outstanding and quick! The decor of this business is so exceptional and Fort…read moreWorth style that you forget you're in mail and shipping store.

Great place! Very efficient and helpful. Was able to get a post office box at our first fist. The…read morestore was clean and the staff very friendly and knowledgeable. The store is tucked into the plaza directly next to grocery store. They share a wall. Parking is directly in-front of the store.

I've used them for years. They're always fast and friendly and I've never had an issue hereread more

Oh my gosh the best postal store ever!! On every single level - professional but also warm and…read morefriendly. Always, always helpful!!!

So glad I found a convenient mail spot that is right by campus! I went in to mail 2 packages and…read morethe process was so quick and easy

Yes, it is pricey but you get what you pay for. Ever tried to ship a big western saddle, insured,…read moreto a different country?They got it done in less than 10 minutes and sent it on its way. Wonderful service.

Always a 5-star experience. Josh was absolutely outstanding on 2/16/25. I had several unusual items…read morethat needed to be carefully packed for shipping, and he handled everything quickly and professionally. Most of what I ship from this location goes to high-end retail buyers, so presentation matters. Thanks to Josh, everything looked clean, secure, and professionally packed, not like it was wrapped by a tipsy uncle on Christmas morning. Truly appreciate the attention to detail and top-notch service.

Business has moved to Forest Park and Park Hill Unsure of…read morethe hours now. Been sitting out front since 9am and no one here yet.

The people are much nicer than a USPS, but you pay for the convenience of having it all in one…read morespot. (higher prices) I do not recommend using their computer to print because they charge a high fee. I do recommend coming here if you have packages for multiple carriers.