The worst dental experience of my life. Dr. Zimmer replaced a crown; during the replacement he noticed the new crown material was defective, but put it on anyway, telling me he would repace it for free if it failed. It failed, and he ground even more tooth off for the replacement. That crown came off and he mentioned that the problem was the tooth being ground off to far..........his own work! After 2 additional visits to replace this second crown falling off, I changed dentists. The new dentist reglued the second crown, but said the tooth was improperly ground and prepared, and doubted the new glue job would hold. It came off again. So..........my simple crown replacement is turning into a full implant because of Dr. Zimmer's incompetence. read more

Do not go to this dentist. They do medically unnecessary dental work and then when your dental insurer refuses to pay because the work is unnecessary, you are stuck with the bill. Then while your claim is under appeal they send you to collections without notice thereby violating the Fair Debt Collection Practices Act. read more

Horrible. Doctor Zimmer is so busy he can't do a good job. My husband had to be numbed twice for wisdom teeth removal because Zimmer took too long to start the procedure. He then tried to charge us for both numbings! read more

Just go somewhere else. Please do not go here for any dental work. I only got a filling, which should be routine work, but this office was crazy. Dr. Zimmer see's 8 patients at one time whether he's just checking up or doing surgery. This means that he pops in, goes to town on your teeth and then leaves. My filling was equivalent to a tire change at the Daytona. In business, this is high turnover and poor customer service. He didn't even look at me when talking, it's like he was automated. The staff is young and cute which I assume is for distraction and low pay. After my filling was done, I realized that floss would get caught because he didn't have time to smooth out the filling. The office also over billed my insurance saying they put a filling on 2 surfaces of one tooth, which was not the case, it was only one surface (my mom is a dental hygienist who double check the work). Not a huge deal unless you get work another time on that second surface, which the insurance does not cover for another 2 years. Long story short; just go somewhere else if you want a decent job. I think we deserve to have the time and care our teeth need, you only have one set read more

Summary and my advice: if you value your time, know that this dentist does not. I was thinking that posting this was a waste of my time, however, on second thought, I think it might help others. It appears to me that this dentist doesn't care about time - at least others time. I found the hygienist (Anna in my case) to be very good my first visit and was told I had a small cavity which could wait until my next visit. The next visit rolled around (traditional 6 months later); cleaning which went well (with Anna again), then the novocaine injections which were OK. I was asked to go downstairs to another procedure room and was told the dentist would be in to see me "soon". There I sat, 10, 20, 30 minutes. I asked if the dentist would be much longer. The assistant looked up my time on the computer and said he's running late. I told her that I didn't appreciate waiting and to tell the dentist that as well. A total of 45 minutes later the assistant put a "dam" in my mouth (normal for doing a filling) and a couple of minutes later, the dentist came in - I feel that the dam was placed prior to his appearance such that I wouldn't be able to speak... During the procedure (which was performed rather quickly and roughly), the dentist proceeded to talk to another assistant about other patients - outcomes of other patients, what drugs to deliver, etc. including those patients names. This is a clear HIPAA violation... While I was still in the chair, he said to me "Rough introduction to my practice - that's all I'm offering". He left - no explanation and no apology. I was asked if I'd like to set my next appointment by the front desk on my way out - I said "that won't be necessary". read more

I have been to Dr. Zimmer's for cleanings and the staff is always poilte and professional. Yesterday was the first time I was there to get cavities filled, the staff went out of their way to make me feel comfortable, and it was as pain free as it gets when getting cavities filled. I even got to watch a movie through some cool glasses while I was getting my teeth worked on. I won't even get started on the hot hygenist, you just have to experience for yourself! read more

My visit to Dr. Zimmer's office was not the best experience. Dr. Zimmer was very nice and the hygienist Michelle was a pleasure but the staff downstairs that make the appointments and handle billing were rude and disrespectful. They tried to over charge me and I tried to get it resolved few times but they were very RUDE! I decided not to not go back. They're very unprofessional! read more

The staff couldn't have been more professional or efficient. I have massive anxiety about going to the dentist, and this practice is a perfect fit. Cannot recommend highly enough. read more

I saw Dr. Zimmer for some work & was very pleased with the way my visit went, the staff & the hygienist I saw. Some of the other reviews on here make me wonder if these people went to the same place I did! And by the way I LOVE THE CAT! She is very friendly & gives a "homey" feel to the office. I think for the people who have dental anxiety, the cat adds a lot of "de-stressing" while in the waiting area. If you had gone Dr. Zimmer's website, you would clearly see that there is a cat @ the office. I was not offended when the ladies @ the front asked me to pay my co-payment when I was done. I've been to other offices in the past & they've asked the same of me, I didn't find it odd or un-businesslike in any way. Dr. Zimmer is very down to earth, funny & thoughtful when it comes to his patients. While I was waiting to be seated for my appointment, he came out himself and told me that he was running a little bit behind & would I mind waiting approximately another 10 minutes? I was shocked that the dentist would even acknowledge that! Needless to say when I did get back, the assistant thanked me for waiting and I was out in no time after that. Very high marks from me & I will tell all my friends too who may need a new dentist. I did hear though that they are very booked for new patients, so book your appointments well in advance. read more

Dr. Zimmer and his team are awesome! Their care and professionalism shows in every interaction I have. Dr. Zimmer is clear in describing what my options are and never pushes me into doing anything I'm not ready for - plus the office environment is as gorgeous as a medical office could possibly be. Previous reviews complained about wait time - Dr. Zimmer is clearly doing his best to see all his patients, if that means that sometimes there is a wait then c'est la vie, I would much rather that than previous dentists whom I only saw the assistants for most visits. Yay for Dr. Zimmer! read more

Have been going to Dr Zimmer for over 10 years - great dentist and team. Always very impressed with my care. On top of the great care, Dr Zimmer is an art lover and collector - always enjoy checking out his art collection in the gorgeous office. read more

Dr. Zimmer is great. Been going to his practice for almost 20 years. Great staff, super friendly, and absolutely professional. Excellent work! read more

Nice office. Friendly, gentle assistants. Willing to research questions. Knowledgeable dentist, Dr. Zimmer. I especially appreciated his conservative, non-excessive approach. Bonus: amazing artwork on the ceiling. read more

I have been going to Dr Zimmer for 22 years along with my Dad and my husband, I think he is the best.

Amazing! Quality, personable, cutting edge.. the list could go on. The search is over.

Very decent and honest dentist, not into an overpriced procedures: will give you an idea of what REALLY needs to be done and what is a desirable thing to do. He also has a very pleasant, professional and helpful staff. read more

The staff is always welcoming! They do an excellent job. Dr. Zimmer is very kind and thorough I would highly recommend him and his hygienists they are great. Been going to him for almost 15 years and won't dream of going anywhere else. read more

I've been a patient for 20 years. In that time, I've had braces to straighten my bottom teeth, my last wisdom tooth taken out, whitening, and repair of chipped/cracked teeth. Every visit with him, he comments what great teeth I have. It's because I regularly see him!! When my parents were visiting out of town and had a dental emergency, I called Dr Zimmer and he came into the office (on a Saturday!) to resolve the issue. That's a great dentist!!!! I continue to recommend him to all my friends and co-workers. read more

I have had a great experience with Dr Zimmer! I also like that I see a consistent hygienist, who is excellent, every time! They also have early morning appointments, which fits my schedule well. Overall, I have had a great experience. read more

I've been going to Dr. Zimmer for 27 years! That says it all! He always treats me with great care and kindness. His hygienists are excellent also. If you're looking for an excellent dentist with a very cool office then Dr. Zimmer is your guy!! read more

New in town, I tried Dr. Zimmer. His office setup is a little strange. Instead of a private waiting room, there is a window that opens onto the public corridor near the elevator and the public restrooms. There one must stand in the hall and discuss dental and financial details with his staff, while anonymous passers-by use the corridor or head for the restroom. I felt like I should be whispering. I don't think I will return. read more

When things don't go right, Dr. Joseph Zimmer will not help you. In the beginning, everyone in the office was nice and all. When I first went there, Dr. Zimmer was very helpful with answering my questions and addressing my needs. But when things did not go right, Dr. Joseph Zimmer does not take responsibility for his actions. He did not return my phone calIs. I would not go back there anymore. read more

Zimmer's dental work is negligent (possibly could be considered as malpractice) and resulted in my lost tooth. After several appointments to address an filling that continued to ache I took my friend's advice and visited her dentist in Renton. I live in Seattle but was desperate so made the drive. The Renton dentist removed the filling on the aching tooth and discovered a cavity was still there. It had not been completely removed by Zimmer before he filled the tooth. The cavity had penetrated so deep that it was near the nerve and the tooth at risk of a root canal and crown. The Renton dentist was able to save the tooth, but let me know it would only be a matter of time that the root canal and crown would be needed (sure enough, this happened a few years later). I've been making the drive to Renton for over 10 years and have never forgotten how horrible of a dentist Zimmer is. Since Zimmer ignored my request to explain himself (I gave him the opportunity to "make things right") I feel compelled to share this review 10+ years later! Zimmer's in the business for the money, not for your dental care. read more

I've been going to Dr. Joe Zimmer for more than 10 years (on a friend's recommendation) and have never been happier with a doctor or dentist. The staff is always friendly, knowledgeable, and helpful with my various insurance problems. They're great about squeezing you in if something urgent comes up and you need immediate help. I love that I can book appointments online and that they're efficient during visits... I can leave my office, do an appointment mid day, and get back to my office in a reasonable amount of time. (His isn't one of those offices that makes you wait and wastes your time). The hygienists are gentle too... unlike my previous dentist's office that would poke and prod so hard they'd leave your gums bleeding. If you ask about cosmetic options, they'll offer advice, but have never tried to up-sell or pressure me. I've had nothing but positive experiences, year after year. Highly recommended. read more

This is not the dentist or office you want to deal with. Ever. For me it was one horrible experience, then another, then another. I had my top 2 wisdom teeth removed last fall and also had them do my fillings. I needed 6, so I thought why not do it all through conscience sedation. I was told I would not remember the surgery, I wouldn't feel anything, & that there was nothing to fear. The problem was, they didn't give me a high enough dose of the sedation pill and they didn't numb me enough. That resulted in me remembering 80% of the procedure. I can still feel him yanking on my tooth and hearing my roots rip as he pulled me tooth out. More importantly, I clearly remember the tears rolling down my face as I laid there in pain, supposed to be sedated. It was awful. When I told him that I remembered the entire surgery, including all the fillings being done by some girl who I had never met; he said that shouldn't have happened. He said I probably wasn't given a high enough dose of the pill. He apologized and said that they would discount my already paid-for sedation costs, since I wasn't properly sedated. When I went to the desk and spoke to Cindi (their main front desk clerk) about crediting back my card, she made a loud, bold statement in front of another patient, that basically it was my fault I wasn't sedated and that I shouldn't have asked for a discount. I didn't ask for any discount at all, He offered it! That other patient turned to me in the elevator & said nobody should ever be able to speak to patients like that and his wife was another victim of one of Cindi's outburts. All of the fillings had to be redone, because they were done incorrectly causing me severe pain. Today was the final filling fixes. My appointment was at 3pm. It was an hour appointment. I was told he would probably be able to squeeze me in early, as I was finished with my cleaning at 2:45. By 3:30, he still hadn't come into the room. When he finally did, he checked them out & said he was going to numb me. I reminded him, I need a lot of numbing, as I've had a problem mouth since I was little. I know that my teeth never respond with just a "little pinch." He said it should be fine as they were top teeth; he shot me up, walked away, and began working on another patient. How I know this, is because I heard him in the room beside me. 45 minutes later, he comes in, starts drilling, and realizes surprise, I wasn't numb. Shoots me up again, walks away and works on yet ANOTHER patient. This cycle happened on both sides of my mouth, over and over again. It was 5:25pm, he had completed one side, numbed me up, and was nowhere to be found. I finally had enough. I stood up and started saying that I was upset to the assistant. He came walking in, said how sorry he was, shot me up once again, and rushed through my last two fillings. It was 5:45pm; and I finally was done. 20 minutes for 2 fillings...why did it take 3 1/2 hours to complete 3 fillings? RUN the other way. The office is pretty but don't judge a book by its cover. Oh yeah, he knew I was pregnant too, still he gave me hefty amounts of numbing over and over again, not cool. read more